browsers fecham inesperadamente

Boa tarde

Às vezes, quando estou a arrastar a barra de scroll num browser, o browser fecha. Tenho o Windows 7. O que posso fazer?

Obrigado.

   Olá Kep1. Seja bem vindo ao Fórum PC Brasil.

 Faça o download do < [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] >  < [Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]> ( ... de Nicolas Coolman )

|- Desabilite temporariamente seu antivírus para evitar conflitos e execute "ZHPDiag2.exe", para instalar a ferramenta.
 
|- Execute o ícone do pergaminho. ( ZHPDiag )

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]
 
|- Clique "SEARCH" ou "PESQUISAR" e aguarde a conclusão!

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]
 
|- Clique OK e, ao concluir, poste o relatório ZHPDiag.txt

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

Obrigado pela resposta.



~ Relatório do ZHPDiag v2014.3.28.35 - Nicolas Coolman (28-03-2014)
~ Iniciado por Dinis (29-03-2014 17:10:58)
~ Endereço do Website : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Fóruns de suporte gratuito para desinfecção : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Tradução pelo utilizador
~ Estatuto da versão :
~ Lista Branca : Ativado pelo programa
~ Elevação dos Privilégios : OK
~ Controle de Conta de Utilizador : Activate by user


---\\ Navegadores Internet
MSIE: Internet Explorer v11.0.9600.16521
MFIE: Mozilla Firefox 27.0.1
GCIE: Google Chrome v33.0.1750.154 (Defaut)

---\\ Informações sobre os produtos Windows
~ Langage: Portugais
Windows 7 Home Premium, 64-bit Service Pack 1 (Build 7601)
Windows Server License Manager Script : OK
Software Protection Service (Protection logicielle) : OK
Windows Automatic Updates : OK
Windows Activation Technologies : OK

---\\ Softwares de proteçao do sistema
avast! Free Antivirus v9.0.2013
Windows Defender W7

---\\ Softwares d'optimização do sistema

---\\ Softwares de partilha do PeerToPeer (P2P)

---\\ Monitoramento dos softwares
Adobe Flash Player 12 Plugin
Adobe Reader XI

---\\ Informações sobre o sistema
~ Processor: AMD64 Family 15 Model 107 Stepping 1, AuthenticAMD
~ Operating System: 64 Bits
Boot mode: Normal (Normal boot)
Total RAM: 2047 MB (42% free)
System Restore: Activé (Enable)
System drive C: has 8 GB (2%) free of 298 GB

---\\ Modo de conexão ao sistema
~ Computer Name: PC-BRANCO
~ User Name: Dinis
~ All Users Names: UpdatusUser, Pai, HomeGroupUser$, Dinis, Convidado, Administrador,
~ Unselected Option: 045,061,O62,065,066,080,O82,089
Logged in as Administrator

---\\ As variáveis de ambiente
~ System Unit : C:\
~ %AppZHP% : C:\Users\Dinis\AppData\Roaming\ZHP\
~ %AppData% : C:\Users\Dinis\AppData\Roaming\
~ %Desktop% : C:\Users\Dinis\Desktop\
~ %Favorites% : C:\Users\Dinis\Favorites\
~ %LocalAppData% : C:\Users\Dinis\AppData\Local\
~ %StartMenu% : C:\Users\Dinis\AppData\Roaming\Microsoft\Windows\Start Menu\
~ %Windir% : C:\Windows\
~ %System% : C:\Windows\System32\

---\\ Enumeração das unidades dos discos
A: Floppy drive, Flash card reader, USB Key (Not Inserted)
C: Hard drive, Flash drive, Thumb drive (Free 8 Go of 298 Go)
D: CD-ROM drive (Not Inserted)



---\\ Estado do Centro de Segurança do Windows
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer] NoActiveDesktopChanges: Modified
~ Security Center: 41 Legitimates Filtered in 00mn 00s



---\\ Pesquisa particular de ficheiros genéricos
[MD5.AC4C51EB24AA95B77F705AB159189E24] - (.Microsoft Corporation - Explorador do Windows.) (.21-11-2010 - 03:24:11.) -- C:\Windows\Explorer.exe [2872320]
[MD5.94355C28C1970635A31B3FE52EB7CEBA] - (.Microsoft Corporation - Aplicação de Arranque do Windows.) (.14-07-2009 - 01:39:52.) -- C:\Windows\System32\Wininit.exe [129024]
[MD5.DF79CE9B950C62677D232154E93A81C7] - (.Microsoft Corporation - Extensões da Internet para Win32.) (.01-03-2014 - 03:10:28.) -- C:\Windows\System32\wininet.dll [2334208]
[MD5.1151B1BAA6F350B1DB6598E0FEA7C457] - (.Microsoft Corporation - Aplicação de início de sessão do Windows.) (.21-11-2010 - 03:24:29.) -- C:\Windows\System32\Winlogon.exe [390656]
[MD5.067FA52BFB59A56110A12312EF9AF243] - (.Microsoft Corporation - Biblioteca de Licenciamento de Software.) (.21-11-2010 - 03:24:16.) -- C:\Windows\System32\sppcomapi.dll [232448]
[MD5.79059559E89D06E8B80CE2944BE20228] - (.Microsoft Corporation - Ancillary Function Driver for WinSock.) (.28-09-2013 - 01:09:10.) -- C:\Windows\system32\Drivers\AFD.sys [497152]
[MD5.02062C0B390B7729EDC9E69C680A6F3C] - (.Microsoft Corporation - ATAPI IDE Miniport Driver.) (.14-07-2009 - 01:52:21.) -- C:\Windows\system32\Drivers\atapi.sys [24128]
[MD5.B8BD2BB284668C84865658C77574381A] - (.Microsoft Corporation - CD-ROM File System Driver.) (.13-07-2009 - 23:19:47.) -- C:\Windows\system32\Drivers\Cdfs.sys [92160]
[MD5.F036CE71586E93D94DAB220D7BDF4416] - (.Microsoft Corporation - SCSI CD-ROM Driver.) (.21-11-2010 - 03:23:47.) -- C:\Windows\system32\Drivers\Cdrom.sys [147456]
[MD5.9BB2EF44EAA163B29C4A4587887A0FE4] - (.Microsoft Corporation - DFS Namespace Client Driver.) (.21-11-2010 - 03:24:32.) -- C:\Windows\system32\Drivers\DfsC.sys [102400]
[MD5.97BFED39B6B79EB12CDDBFEED51F56BB] - (.Microsoft Corporation - High Definition Audio Bus Driver.) (.21-11-2010 - 03:23:47.) -- C:\Windows\system32\Drivers\HDAudBus.sys [122368]
[MD5.FA55C73D4AFFA7EE23AC4BE53B4592D3] - (.Microsoft Corporation - Controlador de porta i8042.) (.13-07-2009 - 23:19:57.) -- C:\Windows\system32\Drivers\i8042prt.sys [105472]
[MD5.AF9B39A7E7B6CAA203B3862582E9F2D0] - (.Microsoft Corporation - IP Network Address Translator.) (.14-07-2009 - 00:10:03.) -- C:\Windows\system32\Drivers\IpNat.sys [116224]
[MD5.A5D9106A73DC88564C825D317CAC68AC] - (.Microsoft Corporation - Windows NT SMB Minirdr.) (.27-04-2011 - 02:40:40.) -- C:\Windows\system32\Drivers\MRxSmb.sys [158208]
[MD5.09594D1089C523423B32A4229263F068] - (.Microsoft Corporation - MBT Transport driver.) (.21-11-2010 - 03:23:51.) -- C:\Windows\system32\Drivers\netBT.sys [261632]
[MD5.B98F8C6E31CD07B2E6F71F7F648E38C0] - (.Microsoft Corporation - Controlador de Sistema de Ficheiros NT.) (.12-04-2013 - 14:45:08.) -- C:\Windows\system32\Drivers\ntfs.sys [1656680]
[MD5.0086431C29C35BE1DBC43F52CC273887] - (.Microsoft Corporation - Controlador de porta paralela.) (.14-07-2009 - 00:00:41.) -- C:\Windows\system32\Drivers\Parport.sys [97280]
[MD5.471815800AE33E6F1C32FB1B97C490CA] - (.Microsoft Corporation - RAS L2TP mini-port/call-manager driver.) (.21-11-2010 - 03:24:33.) -- C:\Windows\system32\Drivers\Rasl2tp.sys [129536]
[MD5.548260A7B8654E024DC30BF8A7C5BAA4] - (.Microsoft Corporation - SMB Transport driver.) (.14-07-2009 - 00:09:09.) -- C:\Windows\system32\Drivers\smb.sys [93184]
[MD5.DDAD5A7AB24D8B65F8D724F5C20FD806] - (.Microsoft Corporation - TDI Translation Driver.) (.21-11-2010 - 03:24:32.) -- C:\Windows\system32\Drivers\tdx.sys [119296]
[MD5.0D08D2F3B3FF84E433346669B5E0F639] - (.Microsoft Corporation - Controlador de cópia sombra do volume.) (.21-11-2010 - 03:23:47.) -- C:\Windows\system32\Drivers\volsnap.sys [295808]
~ Generic Processes: Scanned in 00mn 00s



---\\ Estatuto dos ficheiros ocultos (Oculto/Total)
~ Mes Favoris (My Favorites) : 1/22
~ Mes Documents (My Documents) : 1/2
~ Mon Bureau (My Desktop) : 1/1866
~ Menu demarrer (Programs) : 1/27
~ Hidden Files: Scanned in 00mn 00s



---\\ Processos lançados
[MD5.78C697C80328080200C5D6935F23AAD2] - (.No owner - Device Monitor.) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\lxdimon.exe [434856] [PID.2960]
[MD5.C498BA6CE31D62D27718C70BD6221940] - (.No owner - Device Monitor Application.) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\lxdiamon.exe [25256] [PID.2984]
[MD5.A78AAB0D2D70EF7DD56B7328AC502059] - (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe [3767096] [PID.2296]
[MD5.CC02FE4520CA886508069245D9A6962F] - (.Microsoft Corporation - Internet Low-Mic Utility Tool.) -- C:\Program Files (x86)\Internet Explorer\IELowutil.exe [222720] [PID.4060]
[MD5.3A3BEA53F039CE2E997A918E26E30B1D] - (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe [808152] [PID.4144]
[MD5.B978AE0D4FB1AFDFDEDBF45A2B3B6183] - (.Nicolas Coolman - ZHPDiag.) -- C:\Program Files (x86)\ZHPDiag\ZHPDiag.exe [8178176] [PID.1048]
[MD5.A9D26626BEADF5A0641BF6B5095EF309] - (.NVIDIA Corporation - Stereo Vision Control Panel API Server.) -- C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [414496] [PID.716]
[MD5.A4E43DDADFE4BC7D1681345636F5BAFE] - (.Creative Technology Ltd - Creative Audio Service.) -- C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe [286720] [PID.608]
[MD5.CC42F104172B4A62793083D380867317] - (.AVAST Software - avast! Service.) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344] [PID.1220]
[MD5.B362181ED3771DC03B4141927C80F801] - (.Adobe Systems Incorporated - Adobe Acrobat Update Service.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [65432] [PID.1680]
[MD5.AA130938A27BB80A8B6438EF83232275] - (.NVIDIA Corporation - NVIDIA Settings Update Manager.) -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [1364256] [PID.3144]
~ Processes Running: Scanned in 00mn 00s



---\\ Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
C:\Users\Dinis\AppData\Local\Google\Chrome\User Data\Default\Preferences
G2 - GCE: Preference [User Data\Default] [ahfgeienlihckogmohjhadlkjgocpleb] Loja v.0.2 (Activé)
G2 - GCE: Preference [User Data\Default] [hngaklbjlbjhmoilkegninbmpfigheol] Dictionary Instant v.2.1.0 (Activé)
G2 - GCE: Preference [User Data\Default] [kkdkohkdahffmjhcehilamblbpnjpmlo] Translator (All Languages) v.5.7, (Désactivé)
G2 - GCE: Preference [User Data\Default] [neajdppkdcdipfabeoofebfddakdcjhd] Google Network Speech v.1.0 (Activé)
G2 - GCE: Preference [User Data\Default] [nkeimhogjdpnpccoofpliimaahmaaome] Hangout Services v.1.0 (Activé)

---\\ Pasta de extensão do Google Chrome

~ Google Lines Browser: 18 Legitimates Filtered in 00mn 53s



---\\ Internet Explorer, Gestão do Proxy (R5)
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = no key
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyEnable = 0
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,MigrateProxy = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,EnableHttp1_1 = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigProxy = wininet.dll
~ Proxy management: Scanned in 00mn 00s



---\\ Análise das linhas F0, F1, F2, F3 - Ficheiros ini, Carregamento Automático de programas
F2 - REG:system.ini: USERINIT=C:\Windows\system32\userinit.exe,
F2 - REG:system.ini: Shell=C:\Windows\explorer.exe
F2 - REG:system.ini: VMApplet=C:\Windows\System32\SystemPropertiesPerformance.exe
~ Keys: Scanned in 00mn 00s



---\\ Redireção do ficheiro Hosts (01)
~ Le fichier hosts est sain (The hosts file is clean).
~ Hosts File: Scanned in 00mn 00s
~ Nombre de lignes (Lines number): 21



---\\ Barras do Internet Explorer (03))
O3 - Toolbar: avast! Online Security - [HKLM]{CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} . (.AVAST Software - IE Webrep plugin.) -- C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
O3 - Toolbar: Google Toolbar - [HKLM]{2318C2B1-4965-11d4-9B18-009027A5CD4F} . (.Google Inc. - Google Toolbar.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll =>Toolbar.Google
~ Toolbar: Scanned in 00mn 00s



---\\ Outras conexões do utilizador (04)
O4 - GS\Desktop [Public]: DDL e DTS Connect Ativação de licença.lnk . (.Creative Technology Ltd - License Activation Tool.) -- C:\Program Files (x86)\Creative\Activation\B533F000\CTActMgr.exe
O4 - GS\Desktop [Public]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\Desktop [Public]: Lexmark Imaging Studio - 3500-4500 Series.LNK . (...) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\App4R.exe
O4 - GS\Desktop [Public]: Mozilla Firefox.lnk . (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O4 - GS\Desktop [Public]: Registro de produto da Creative.lnk . (.Creative Technology Ltd - Product Registration Program.) -- C:\Program Files (x86)\Creative\Registro de produto\Brazil\InetReg.exe
O4 - GS\Program [Public]: Mozilla Firefox.lnk . (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O4 - GS\QuickLaunch [Pai]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\TaskBar [Pai]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\TaskBar [Pai]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\Program [Pai]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\SystemTools [Pai]: Internet Explorer (No Add-ons).lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\QuickLaunch [Dinis]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\QuickLaunch [Dinis]: Launch Internet Explorer Browser.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\TaskBar [Dinis]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\TaskBar [Dinis]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\Program [Dinis]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\SystemTools [Dinis]: Internet Explorer (No Add-ons).lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\Desktop [Dinis]: Tixati.lnk . (.Tixati Software Inc. - Tixati.) -- C:\Program Files\tixati\tixati.exe
~ Global Startup: 70 Legitimates Filtered in 00mn 02s



---\\ Aplicações iniciadas por registo & pastas (04)
O4 - HKLM\..\Run: [lxdimon.exe] . (.No owner - Device Monitor.) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\lxdimon.exe
O4 - HKLM\..\Run: [lxdiamon] . (.No owner - Device Monitor Application.) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\lxdiamon.exe
O4 - HKCU\..\Run: [Sidebar] . (.Microsoft Corporation - Miniaplicações de Ambiente de Trabalho do W.) -- C:\Program Files\Windows Sidebar\sidebar.exe
O4 - HKLM\..\Wow6432Node\Run: [AvastUI.exe] . (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
O4 - HKLM\..\Wow6432Node\Run: [AsioThk32Reg] C:\Windows\System32\CTASIO.dll (.not file.)
O4 - HKLM\..\Wow6432Node\Run: [Adobe ARM] . (.Adobe Systems Incorporated - Adobe Reader and Acrobat Manager.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe =>.Adobe Systems Incorporated
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] . (.Microsoft Corporation - Miniaplicações de Ambiente de Trabalho do W.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] . (.Microsoft Corporation - Miniaplicações de Ambiente de Trabalho do W.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-21-4229968070-3197869422-1321851689-1001\..\Run: [Sidebar] . (.Microsoft Corporation - Miniaplicações de Ambiente de Trabalho do W.) -- C:\Program Files\Windows Sidebar\sidebar.exe
~ Application: Scanned in 00mn 00s



---\\ Alteração Dominio/Clientes DNS (017)
O17 - HKLM\System\CCS\Services\Tcpip\..\{E542B177-9B5F-44C1-B1AA-2A3AE6672875}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{E542B177-9B5F-44C1-B1AA-2A3AE6672875}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{E542B177-9B5F-44C1-B1AA-2A3AE6672875}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
~ Domain: Scanned in 00mn 00s



---\\ Protocolo adicional (018)
O18 - Handler: vbscript [64Bits] - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} . (.Microsoft Corporation - Visualizador de HTML da Microsoft (R).) -- C:\Windows\System32\mshtml.dll
O18 - Filter: application/x-msdownload [64Bits] - {1E66F26B-79EE-11D2-8710-00C04F79ED0D} . (.Microsoft Corporation - Microsoft .NET Runtime Execution Engine.) -- C:\Windows\System32\mscoree.dll =>.Microsoft Corporation
~ Protocole Additionnel: Scanned in 00mn 00s



---\\ Lista dos serviços NT não Microsoft e não desativados (023)
O23 - Service: lxdi_device (lxdi_device) . (.No owner - Printer Communication System.) - C:\Windows\system32\lxdicoms.exe
~ Services: 9 Legitimates Filtered in 00mn 06s



---\\ Software instalados (042)
O42 - Logiciel: DDL e DTS Connect Ativação de licença - (...) [HKLM][64Bits] -- AcMgrDDL
O42 - Logiciel: Tixati - (...) [HKLM][64Bits] -- tixati
~ Logic: 27 Legitimates Filtered in 00mn 00s



---\\ Conteúdo das pastas Programs/ProgramFiles/ProgramData/AppData (O43)
O43 - CFD: 20-02-2014 - 21:22:39 - [0] -SH-D C:\ProgramData\Ambiente de trabalho
~ Program Folder: 81 Legitimates Filtered in 00mn 04s



---\\ Enumeração das chaves do registo PoliciesSystem (MWPS) (O55)
O55 - MWPS:[HKLM\...\Policies\System] - "EnableUIADesktopToggle"=0
O55 - MWPS:[HKLM\...\Policies\System] - "FilterAdministratorToken"=0
~ MWPS: 16 Legitimates Filtered in 00mn 00s



---\\ Enumeração das chaves do registo PoliciesExplorer (MWPE) (O56)
O56 - MWPE:[HKLM\...\policies\Explorer] - "NoActiveDesktopChanges"=1
~ MWPE Keys: 3 Legitimates Filtered in 00mn 00s



---\\ Lista dos drivers do sistema (SDL) (O58)
O58 - SDL:[MD5.03B7145C889603537E9FFEABB1AD1089] - 29-03-2005 - 01:30:38 ---A- . (.No owner - ATK0110 ACPI Utility.) -- C:\Windows\System32\Drivers\ASACPI.sys [8192]
O58 - SDL:[MD5.C04F7B373881009D7994D9BF55D24AB4] - 20-02-2014 - 22:10:45 ---A- . (...) -- C:\Windows\System32\Drivers\aswRvrt.sys [65776]
O58 - SDL:[MD5.90399625F341AB76BA4B85A5E860EB1F] - 20-02-2014 - 22:10:45 ---A- . (...) -- C:\Windows\System32\Drivers\aswVmm.sys [207904]
O58 - SDL:[MD5.0E5DA5369A0FCAEA12456DD852545184] - 14-07-2009 - 01:47:48 ---A- . (.Emulex - Storport Miniport Driver for LightPulse HBAs.) -- C:\Windows\System32\Drivers\elxstor.sys [530496]
O58 - SDL:[MD5.F2523EF6460FC42405B12248338AB2F0] - 10-06-2009 - 20:31:59 ---A- . (.Hauppauge Computer Works, Inc. - Hauppauge WinTV 885 Consumer IR Driver for eHome.) -- C:\Windows\System32\Drivers\hcw85cir.sys [31232]
O58 - SDL:[MD5.F3817967ED533D08327DC73BC4D5542A] - 14-07-2009 - 01:45:55 ---A- . (.Promise Technology - Promise SuperTrak EX Series Driver for Windows.) -- C:\Windows\System32\Drivers\stexstor.sys [24656]
~ Drivers: 16 Legitimates Filtered in 00mn 06s



---\\ Lista das ferramentas de remoção de vírus (LAT) (063)
O63 - Logiciel: ZHPDiag 2014 - (.Nicolas Coolman.) [HKLM] -- ZHPDiag_is1 =>.Nicolas Coolman
~ ADS: Scanned in 00mn 00s



---\\ Associações Shell Spawning (O67)
O67 - Shell Spawning: <.html> [HKCU\..\open\Command] (.Not Key.)
~ FASS Keys: 11 Legitimates Filtered in 00mn 00s



---\\ Menu de inicialização Internet (068)
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files\Internet Explorer\iexplore.exe
~ Keys: Scanned in 00mn 00s



---\\ Pesquisa de infeção nos navegadores da Internet (SBI) (069)
O69 - SBI: SearchScopes [HKCU] {0633EE93-D776-472f-A0FF-E1416B8B2E3A} [DefaultScope] - (Bing) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Keys: Scanned in 00mn 00s



---\\ Estado general dos serviços não Microsoft (EGS) (SR=Executados, SS=Parados)
SS - | Demand 17-03-2014 257928 | (AdobeFlashPlayerUpdateSvc) . (.Adobe Systems Incorporated.) - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
SS - | Demand 21-02-2014 79360 | (Creative ALchemy AL6 Licensing Service) . (.Creative Labs.) - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
SS - | Demand 21-02-2014 79360 | (Creative Dolby Digital Live Pack Licensing Service) . (.Creative Labs.) - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\DDLLicensing.exe
SS - | Auto 20-02-2014 116648 | (gupdate) . (.Google Inc..) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
SS - | Demand 20-02-2014 116648 | (gupdatem) . (.Google Inc..) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
SS - | Demand 20-02-2014 194032 | (gusvc) . (.Google.) - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
SS - | Demand 13-02-2014 118896 | (MozillaMaintenance) . (.Mozilla Foundation.) - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

SR - | Auto 21-12-2013 65432 | (AdobeARMservice) . (.Adobe Systems Incorporated.) - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
SR - | Auto 20-02-2014 50344 | (avast! Antivirus) . (.AVAST Software.) - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
SR - | Auto 12-02-2010 286720 | (CTAudSvcService) . (.Creative Technology Ltd.) - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
SR - | Auto 11-06-2007 33712 | (lxdiCATSCustConnectService) . (.Lexmark International, Inc..) - C:\Windows\system32\spool\DRIVERS\x64\3\lxdiserv.exe
SR - | Auto 11-06-2007 876976 | (lxdi_device) . (...) - C:\Windows\system32\lxdicoms.exe
SR - | Auto 23-10-2013 922912 | (nvsvc) . (.NVIDIA Corporation.) - C:\Windows\system32\nvvsvc.exe
SR - | Auto 27-10-2013 1364256 | (nvUpdatusService) . (.NVIDIA Corporation.) - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
SR - | Auto 23-10-2013 414496 | (Stereo Service) . (.NVIDIA Corporation.) - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
SR - | Auto 14-07-2009 27136 | C:\Program Files (x86)\Windows Defender\mpsvc.dll (WinDefend) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
SR - | Auto 10-07-1658 0 | (WMPNetworkSvc) . (...) - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe =>.Microsoft Corporation
SR - | Auto 14-07-2009 27136 | C:\Windows\System32\wuaueng.dll (wuauserv) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe

~ Services: Scanned in 00mn 02s



---\\ Scâner Aditional (088)
Database Version : 13031 - (28-03-2014)
Clés trouvées (Keys found) : 2
Valeurs trouvées (Values found) : 1
Dossiers trouvés (Folders found) : 0
Fichiers trouvés (Files found) : 2

[HKLM\Software\Classes\protector_dll.protectorbho] =>PUP.BProtector
[HKLM\Software\Classes\protector_dll.protectorbho.1] =>PUP.BProtector
[HKLM\Software\Microsoft\Internet Explorer\Toolbar]:{2318C2B1-4965-11d4-9B18-009027A5CD4F} =>Toolbar.Google^
C:\Users\Dinis\AppData\Local\Temp\GoogleToolbarInstaller1.log =>PUP.Babylon
C:\Users\Dinis\AppData\Local\Temp\GoogleToolbarInstaller2.log =>PUP.Babylon
~ Additionnel Scan: 140065 Items scanned in 00mn 38s



---\\ Sumário das deteções encontradas na sua estação
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>PUP.BProtector
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>PUP.Babylon
~ MSI: 2 link(s) detected in 00mn 00s



~ 764 Legitimates filtered by white list
End of the scan (345 lines in 02mn 42s)(0)

 Selecione e copie todo o texto destacado em vermelho que te passei (começando em script zhpfix e indo até emptyclsid)
____________________________________________________________________________________________________________

 Vá no menu: Iniciar > Todos os programas > ZHP > Clique com o botão direito do mouse sobre o Zhpfix e escolha a opção de Executar como administrador > Clique em Importação > Clique no botão GO > Clique em Oui > Caso queira que os arquivos da lixeira sejam excluídos clique em Oui novamente > Um relatório aparecerá no bloco de notas.

Copie este relatório e poste em sua próxima resposta.

Rapport de ZHPFix 2014.3.25.5 par Nicolas Coolman, Update du 25/03/2014
Fichier d'export Registre :
Run by Dinis at 30-03-2014 06:27:50
High Elevated Privileges : OK
Windows 7 Home Premium Edition, 64-bit Service Pack 1 (Build 7601)

Reciclagem vazia (Cancelado pelo utilizador)
Reparação de atalhos do navegador

========== Chaves do Registo ==========
ELIMINÉ: [HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11d4-9B18-009027A5CD4F}]
ELIMINÉ: HKLM\Software\Classes\protector_dll.protectorbho
ELIMINÉ: HKLM\Software\Classes\protector_dll.protectorbho.1

========== Valores do Registo ==========
ELIMINÉ: Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F}
ELIMINÉ RunValue: AsioThk32Reg
ProxyFix : Configuração proxy removida com sucesso
ELIMINÉ ProxyServer Value
ELIMINÉ ProxyEnable Value
ELIMINÉ EnableHttp1_1 Value
ELIMINÉ ProxyHttp1.1 Value
ELIMINÉ ProxyOverride Value

========== Pastas ==========
Nenhuma pasta CLSID local utilizador vazia

========== Ficheiros ==========
ELIMINÉ: C:\Users\Dinis\AppData\Local\Temp\GoogleToolbarInstaller1.log
ELIMINÉ: C:\Users\Dinis\AppData\Local\Temp\GoogleToolbarInstaller2.log
ELIMINÉ Temporários windows (239) (69.531.786 octets)
ELIMINÉ Flash Cookies (0) (0 octets)

========== Restauração Sistema ==========
Ponto de restauro do sistema criado com sucesso


========== Recapitulativo ==========
3 : Chaves do Registo
8 : Valores do Registo
1 : Pastas
4 : Ficheiros
1 : Restauração Sistema


End of clean in 01mn 19s

========== Caminho do ficheiro do relatório ==========
C:\Users\Dinis\AppData\Roaming\ZHP\ZHPFix[R1].txt - 30-03-2014 06:27:56 [1561]

 Abra novamente o ( ZHPDiag )

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]
 
|- Clique "SEARCH" ou "PESQUISAR" e aguarde a conclusão.

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]
 
|- Clique OK e, ao concluir, poste o relatório ZHPDiag.txt

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

~ Relatório do ZHPDiag v2014.3.30.36 - Nicolas Coolman (30-03-2014)
~ Iniciado por Dinis (31-03-2014 20:40:29)
~ Endereço do Website : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Fóruns de suporte gratuito para desinfecção : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Tradução pelo utilizador
~ Estatuto da versão :
~ Lista Branca : Ativado pelo programa
~ Elevação dos Privilégios : OK
~ Controle de Conta de Utilizador : Deactivate by program


---\\ Navegadores Internet
MSIE: Internet Explorer v11.0.9600.16521
MFIE: Mozilla Firefox 27.0.1
GCIE: Google Chrome v33.0.1750.154 (Defaut)

---\\ Informações sobre os produtos Windows
~ Langage: Portugais
Windows 7 Home Premium, 64-bit Service Pack 1 (Build 7601)
Windows Server License Manager Script : OK
Software Protection Service (Protection logicielle) : OK
Windows Automatic Updates : OK
Windows Activation Technologies : OK

---\\ Softwares de proteçao do sistema
avast! Free Antivirus v9.0.2013
Windows Defender W7

---\\ Softwares d'optimização do sistema

---\\ Softwares de partilha do PeerToPeer (P2P)

---\\ Monitoramento dos softwares
Adobe Flash Player 12 Plugin
Adobe Reader XI

---\\ Informações sobre o sistema
~ Processor: AMD64 Family 15 Model 107 Stepping 1, AuthenticAMD
~ Operating System: 64 Bits
Boot mode: Normal (Normal boot)
Total RAM: 2047 MB (33% free)
System Restore: Activé (Enable)
System drive C: has 8 GB (2%) free of 298 GB

---\\ Modo de conexão ao sistema
~ Computer Name: PC-BRANCO
~ User Name: Dinis
~ All Users Names: UpdatusUser, Pai, HomeGroupUser$, Dinis, Convidado, Administrador,
~ Unselected Option: 045,061,O62,065,066,080,O82,089
Logged in as Administrator

---\\ As variáveis de ambiente
~ System Unit : C:\
~ %AppZHP% : C:\Users\Dinis\AppData\Roaming\ZHP\
~ %AppData% : C:\Users\Dinis\AppData\Roaming\
~ %Desktop% : C:\Users\Dinis\Desktop\
~ %Favorites% : C:\Users\Dinis\Favorites\
~ %LocalAppData% : C:\Users\Dinis\AppData\Local\
~ %StartMenu% : C:\Users\Dinis\AppData\Roaming\Microsoft\Windows\Start Menu\
~ %Windir% : C:\Windows\
~ %System% : C:\Windows\System32\

---\\ Enumeração das unidades dos discos
A: Floppy drive, Flash card reader, USB Key (Not Inserted)
C: Hard drive, Flash drive, Thumb drive (Free 8 Go of 298 Go)
D: CD-ROM drive (Not Inserted)



---\\ Estado do Centro de Segurança do Windows
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer] NoActiveDesktopChanges: Modified
~ Security Center: 41 Legitimates Filtered in 00mn 00s



---\\ Pesquisa particular de ficheiros genéricos
[MD5.AC4C51EB24AA95B77F705AB159189E24] - (.Microsoft Corporation - Explorador do Windows.) (.21-11-2010 - 03:24:11.) -- C:\Windows\Explorer.exe [2872320]
[MD5.94355C28C1970635A31B3FE52EB7CEBA] - (.Microsoft Corporation - Aplicação de Arranque do Windows.) (.14-07-2009 - 01:39:52.) -- C:\Windows\System32\Wininit.exe [129024]
[MD5.DF79CE9B950C62677D232154E93A81C7] - (.Microsoft Corporation - Extensões da Internet para Win32.) (.01-03-2014 - 03:10:28.) -- C:\Windows\System32\wininet.dll [2334208]
[MD5.1151B1BAA6F350B1DB6598E0FEA7C457] - (.Microsoft Corporation - Aplicação de início de sessão do Windows.) (.21-11-2010 - 03:24:29.) -- C:\Windows\System32\Winlogon.exe [390656]
[MD5.067FA52BFB59A56110A12312EF9AF243] - (.Microsoft Corporation - Biblioteca de Licenciamento de Software.) (.21-11-2010 - 03:24:16.) -- C:\Windows\System32\sppcomapi.dll [232448]
[MD5.79059559E89D06E8B80CE2944BE20228] - (.Microsoft Corporation - Ancillary Function Driver for WinSock.) (.28-09-2013 - 01:09:10.) -- C:\Windows\system32\Drivers\AFD.sys [497152]
[MD5.02062C0B390B7729EDC9E69C680A6F3C] - (.Microsoft Corporation - ATAPI IDE Miniport Driver.) (.14-07-2009 - 01:52:21.) -- C:\Windows\system32\Drivers\atapi.sys [24128]
[MD5.B8BD2BB284668C84865658C77574381A] - (.Microsoft Corporation - CD-ROM File System Driver.) (.13-07-2009 - 23:19:47.) -- C:\Windows\system32\Drivers\Cdfs.sys [92160]
[MD5.F036CE71586E93D94DAB220D7BDF4416] - (.Microsoft Corporation - SCSI CD-ROM Driver.) (.21-11-2010 - 03:23:47.) -- C:\Windows\system32\Drivers\Cdrom.sys [147456]
[MD5.9BB2EF44EAA163B29C4A4587887A0FE4] - (.Microsoft Corporation - DFS Namespace Client Driver.) (.21-11-2010 - 03:24:32.) -- C:\Windows\system32\Drivers\DfsC.sys [102400]
[MD5.97BFED39B6B79EB12CDDBFEED51F56BB] - (.Microsoft Corporation - High Definition Audio Bus Driver.) (.21-11-2010 - 03:23:47.) -- C:\Windows\system32\Drivers\HDAudBus.sys [122368]
[MD5.FA55C73D4AFFA7EE23AC4BE53B4592D3] - (.Microsoft Corporation - Controlador de porta i8042.) (.13-07-2009 - 23:19:57.) -- C:\Windows\system32\Drivers\i8042prt.sys [105472]
[MD5.AF9B39A7E7B6CAA203B3862582E9F2D0] - (.Microsoft Corporation - IP Network Address Translator.) (.14-07-2009 - 00:10:03.) -- C:\Windows\system32\Drivers\IpNat.sys [116224]
[MD5.A5D9106A73DC88564C825D317CAC68AC] - (.Microsoft Corporation - Windows NT SMB Minirdr.) (.27-04-2011 - 02:40:40.) -- C:\Windows\system32\Drivers\MRxSmb.sys [158208]
[MD5.09594D1089C523423B32A4229263F068] - (.Microsoft Corporation - MBT Transport driver.) (.21-11-2010 - 03:23:51.) -- C:\Windows\system32\Drivers\netBT.sys [261632]
[MD5.B98F8C6E31CD07B2E6F71F7F648E38C0] - (.Microsoft Corporation - Controlador de Sistema de Ficheiros NT.) (.12-04-2013 - 14:45:08.) -- C:\Windows\system32\Drivers\ntfs.sys [1656680]
[MD5.0086431C29C35BE1DBC43F52CC273887] - (.Microsoft Corporation - Controlador de porta paralela.) (.14-07-2009 - 00:00:41.) -- C:\Windows\system32\Drivers\Parport.sys [97280]
[MD5.471815800AE33E6F1C32FB1B97C490CA] - (.Microsoft Corporation - RAS L2TP mini-port/call-manager driver.) (.21-11-2010 - 03:24:33.) -- C:\Windows\system32\Drivers\Rasl2tp.sys [129536]
[MD5.548260A7B8654E024DC30BF8A7C5BAA4] - (.Microsoft Corporation - SMB Transport driver.) (.14-07-2009 - 00:09:09.) -- C:\Windows\system32\Drivers\smb.sys [93184]
[MD5.DDAD5A7AB24D8B65F8D724F5C20FD806] - (.Microsoft Corporation - TDI Translation Driver.) (.21-11-2010 - 03:24:32.) -- C:\Windows\system32\Drivers\tdx.sys [119296]
[MD5.0D08D2F3B3FF84E433346669B5E0F639] - (.Microsoft Corporation - Controlador de cópia sombra do volume.) (.21-11-2010 - 03:23:47.) -- C:\Windows\system32\Drivers\volsnap.sys [295808]
~ Generic Processes: Scanned in 00mn 00s



---\\ Estatuto dos ficheiros ocultos (Oculto/Total)
~ Mes Favoris (My Favorites) : 1/22
~ Mes Documents (My Documents) : 1/2
~ Mon Bureau (My Desktop) : 1/1867
~ Menu demarrer (Programs) : 1/27
~ Hidden Files: Scanned in 00mn 01s



---\\ Processos lançados
[MD5.78C697C80328080200C5D6935F23AAD2] - (.No owner - Device Monitor.) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\lxdimon.exe [434856] [PID.2960]
[MD5.C498BA6CE31D62D27718C70BD6221940] - (.No owner - Device Monitor Application.) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\lxdiamon.exe [25256] [PID.2984]
[MD5.A78AAB0D2D70EF7DD56B7328AC502059] - (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe [3767096] [PID.2296]
[MD5.CC02FE4520CA886508069245D9A6962F] - (.Microsoft Corporation - Internet Low-Mic Utility Tool.) -- C:\Program Files (x86)\Internet Explorer\IELowutil.exe [222720] [PID.4060]
[MD5.3A3BEA53F039CE2E997A918E26E30B1D] - (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe [808152] [PID.21072]
[MD5.3A924B200D86590D2C83214CEBFA9742] - (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [859976] [PID.15520]
[MD5.4414FD10083ABCAEE2F66982BE0B4F3C] - (.Nicolas Coolman - ZHPDiag.) -- C:\Program Files (x86)\ZHPDiag\ZHPDiag.exe [8179712] [PID.12752]
[MD5.A9D26626BEADF5A0641BF6B5095EF309] - (.NVIDIA Corporation - Stereo Vision Control Panel API Server.) -- C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [414496] [PID.716]
[MD5.A4E43DDADFE4BC7D1681345636F5BAFE] - (.Creative Technology Ltd - Creative Audio Service.) -- C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe [286720] [PID.608]
[MD5.CC42F104172B4A62793083D380867317] - (.AVAST Software - avast! Service.) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344] [PID.1220]
[MD5.B362181ED3771DC03B4141927C80F801] - (.Adobe Systems Incorporated - Adobe Acrobat Update Service.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [65432] [PID.1680]
[MD5.AA130938A27BB80A8B6438EF83232275] - (.NVIDIA Corporation - NVIDIA Settings Update Manager.) -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [1364256] [PID.3144]
~ Processes Running: Scanned in 00mn 01s



---\\ Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
C:\Users\Dinis\AppData\Local\Google\Chrome\User Data\Default\Preferences
G2 - GCE: Preference [User Data\Default] [ahfgeienlihckogmohjhadlkjgocpleb] Loja v.0.2 (Activé)
G2 - GCE: Preference [User Data\Default] [hngaklbjlbjhmoilkegninbmpfigheol] Dictionary Instant v.2.1.0 (Activé)
G2 - GCE: Preference [User Data\Default] [kkdkohkdahffmjhcehilamblbpnjpmlo] Translator (All Languages) v.5.7, (Désactivé)
G2 - GCE: Preference [User Data\Default] [neajdppkdcdipfabeoofebfddakdcjhd] Google Network Speech v.1.0 (Activé)
G2 - GCE: Preference [User Data\Default] [nkeimhogjdpnpccoofpliimaahmaaome] Hangout Services v.1.0 (Activé)

---\\ Pasta de extensão do Google Chrome

~ Google Lines Browser: 18 Legitimates Filtered in 01mn 03s



---\\ Internet Explorer, Gestão do Proxy (R5)
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = no key
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyEnable = 0
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,MigrateProxy = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,EnableHttp1_1 = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigProxy = wininet.dll
~ Proxy management: Scanned in 00mn 00s



---\\ Análise das linhas F0, F1, F2, F3 - Ficheiros ini, Carregamento Automático de programas
F2 - REG:system.ini: USERINIT=C:\Windows\system32\userinit.exe,
F2 - REG:system.ini: Shell=C:\Windows\explorer.exe
F2 - REG:system.ini: VMApplet=C:\Windows\System32\SystemPropertiesPerformance.exe
~ Keys: Scanned in 00mn 00s



---\\ Redireção do ficheiro Hosts (01)
~ Le fichier hosts est sain (The hosts file is clean).
~ Hosts File: Scanned in 00mn 00s
~ Nombre de lignes (Lines number): 21



---\\ Barras do Internet Explorer (03))
O3 - Toolbar: avast! Online Security - [HKLM]{CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} . (.AVAST Software - IE Webrep plugin.) -- C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
~ Toolbar: Scanned in 00mn 00s



---\\ Outras conexões do utilizador (04)
O4 - GS\Desktop [Public]: DDL e DTS Connect Ativação de licença.lnk . (.Creative Technology Ltd - License Activation Tool.) -- C:\Program Files (x86)\Creative\Activation\B533F000\CTActMgr.exe
O4 - GS\Desktop [Public]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\Desktop [Public]: Lexmark Imaging Studio - 3500-4500 Series.LNK . (...) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\App4R.exe
O4 - GS\Desktop [Public]: Mozilla Firefox.lnk . (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O4 - GS\Desktop [Public]: Registro de produto da Creative.lnk . (.Creative Technology Ltd - Product Registration Program.) -- C:\Program Files (x86)\Creative\Registro de produto\Brazil\InetReg.exe
O4 - GS\Program [Public]: Mozilla Firefox.lnk . (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O4 - GS\QuickLaunch [Pai]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\TaskBar [Pai]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\TaskBar [Pai]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\Program [Pai]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\SystemTools [Pai]: Internet Explorer (No Add-ons).lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\QuickLaunch [Dinis]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\QuickLaunch [Dinis]: Launch Internet Explorer Browser.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\TaskBar [Dinis]: Google Chrome.lnk . (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O4 - GS\TaskBar [Dinis]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\Program [Dinis]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\SystemTools [Dinis]: Internet Explorer (No Add-ons).lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\Desktop [Dinis]: Tixati.lnk . (.Tixati Software Inc. - Tixati.) -- C:\Program Files\tixati\tixati.exe
~ Global Startup: 70 Legitimates Filtered in 00mn 03s



---\\ Aplicações iniciadas por registo & pastas (04)
O4 - HKLM\..\Run: [lxdimon.exe] . (.No owner - Device Monitor.) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\lxdimon.exe
O4 - HKLM\..\Run: [lxdiamon] . (.No owner - Device Monitor Application.) -- C:\Program Files (x86)\Lexmark 3500-4500 Series\lxdiamon.exe
O4 - HKCU\..\Run: [Sidebar] . (.Microsoft Corporation - Miniaplicações de Ambiente de Trabalho do W.) -- C:\Program Files\Windows Sidebar\sidebar.exe
O4 - HKLM\..\Wow6432Node\Run: [AvastUI.exe] . (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
O4 - HKLM\..\Wow6432Node\Run: [Adobe ARM] . (.Adobe Systems Incorporated - Adobe Reader and Acrobat Manager.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe =>.Adobe Systems Incorporated
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] . (.Microsoft Corporation - Miniaplicações de Ambiente de Trabalho do W.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] . (.Microsoft Corporation - Miniaplicações de Ambiente de Trabalho do W.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-21-4229968070-3197869422-1321851689-1001\..\Run: [Sidebar] . (.Microsoft Corporation - Miniaplicações de Ambiente de Trabalho do W.) -- C:\Program Files\Windows Sidebar\sidebar.exe
~ Application: Scanned in 00mn 00s



---\\ Alteração Dominio/Clientes DNS (017)
O17 - HKLM\System\CCS\Services\Tcpip\..\{E542B177-9B5F-44C1-B1AA-2A3AE6672875}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{E542B177-9B5F-44C1-B1AA-2A3AE6672875}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{E542B177-9B5F-44C1-B1AA-2A3AE6672875}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
~ Domain: Scanned in 00mn 00s



---\\ Protocolo adicional (018)
O18 - Handler: vbscript [64Bits] - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} . (.Microsoft Corporation - Visualizador de HTML da Microsoft (R).) -- C:\Windows\System32\mshtml.dll
O18 - Filter: application/x-msdownload [64Bits] - {1E66F26B-79EE-11D2-8710-00C04F79ED0D} . (.Microsoft Corporation - Microsoft .NET Runtime Execution Engine.) -- C:\Windows\System32\mscoree.dll =>.Microsoft Corporation
~ Protocole Additionnel: Scanned in 00mn 00s



---\\ Lista dos serviços NT não Microsoft e não desativados (023)
O23 - Service: lxdi_device (lxdi_device) . (.No owner - Printer Communication System.) - C:\Windows\system32\lxdicoms.exe
~ Services: 9 Legitimates Filtered in 00mn 11s



---\\ Software instalados (042)
O42 - Logiciel: DDL e DTS Connect Ativação de licença - (...) [HKLM][64Bits] -- AcMgrDDL
O42 - Logiciel: Tixati - (...) [HKLM][64Bits] -- tixati
~ Logic: 27 Legitimates Filtered in 00mn 00s



---\\ Conteúdo das pastas Programs/ProgramFiles/ProgramData/AppData (O43)
O43 - CFD: 20-02-2014 - 22:22:39 - [0] -SH-D C:\ProgramData\Ambiente de trabalho
~ Program Folder: 81 Legitimates Filtered in 00mn 42s



---\\ Enumeração das chaves do registo PoliciesSystem (MWPS) (O55)
O55 - MWPS:[HKLM\...\Policies\System] - "EnableUIADesktopToggle"=0
O55 - MWPS:[HKLM\...\Policies\System] - "FilterAdministratorToken"=0
~ MWPS: 16 Legitimates Filtered in 00mn 00s



---\\ Enumeração das chaves do registo PoliciesExplorer (MWPE) (O56)
O56 - MWPE:[HKLM\...\policies\Explorer] - "NoActiveDesktopChanges"=1
~ MWPE Keys: 3 Legitimates Filtered in 00mn 00s



---\\ Lista dos drivers do sistema (SDL) (O58)
O58 - SDL:[MD5.03B7145C889603537E9FFEABB1AD1089] - 29-03-2005 - 01:30:38 ---A- . (.No owner - ATK0110 ACPI Utility.) -- C:\Windows\System32\Drivers\ASACPI.sys [8192]
O58 - SDL:[MD5.C04F7B373881009D7994D9BF55D24AB4] - 20-02-2014 - 22:10:45 ---A- . (...) -- C:\Windows\System32\Drivers\aswRvrt.sys [65776]
O58 - SDL:[MD5.90399625F341AB76BA4B85A5E860EB1F] - 20-02-2014 - 22:10:45 ---A- . (...) -- C:\Windows\System32\Drivers\aswVmm.sys [207904]
O58 - SDL:[MD5.0E5DA5369A0FCAEA12456DD852545184] - 14-07-2009 - 01:47:48 ---A- . (.Emulex - Storport Miniport Driver for LightPulse HBAs.) -- C:\Windows\System32\Drivers\elxstor.sys [530496]
O58 - SDL:[MD5.F2523EF6460FC42405B12248338AB2F0] - 10-06-2009 - 20:31:59 ---A- . (.Hauppauge Computer Works, Inc. - Hauppauge WinTV 885 Consumer IR Driver for eHome.) -- C:\Windows\System32\Drivers\hcw85cir.sys [31232]
O58 - SDL:[MD5.F3817967ED533D08327DC73BC4D5542A] - 14-07-2009 - 01:45:55 ---A- . (.Promise Technology - Promise SuperTrak EX Series Driver for Windows.) -- C:\Windows\System32\Drivers\stexstor.sys [24656]
~ Drivers: 16 Legitimates Filtered in 00mn 05s



---\\ Lista das ferramentas de remoção de vírus (LAT) (063)
O63 - Logiciel: ZHPDiag 2014 - (.Nicolas Coolman.) [HKLM] -- ZHPDiag_is1 =>.Nicolas Coolman
~ ADS: Scanned in 00mn 00s



---\\ Associações Shell Spawning (O67)
O67 - Shell Spawning: <.html> [HKCU\..\open\Command] (.Not Key.)
~ FASS Keys: 11 Legitimates Filtered in 00mn 00s



---\\ Menu de inicialização Internet (068)
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files\Internet Explorer\iexplore.exe
~ Keys: Scanned in 00mn 00s



---\\ Pesquisa de infeção nos navegadores da Internet (SBI) (069)
O69 - SBI: SearchScopes [HKCU] {0633EE93-D776-472f-A0FF-E1416B8B2E3A} [DefaultScope] - (Bing) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Keys: Scanned in 00mn 00s



---\\ Estado general dos serviços não Microsoft (EGS) (SR=Executados, SS=Parados)
SS - | Demand 17-03-2014 257928 | (AdobeFlashPlayerUpdateSvc) . (.Adobe Systems Incorporated.) - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
SS - | Demand 21-02-2014 79360 | (Creative ALchemy AL6 Licensing Service) . (.Creative Labs.) - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
SS - | Demand 21-02-2014 79360 | (Creative Dolby Digital Live Pack Licensing Service) . (.Creative Labs.) - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\DDLLicensing.exe
SS - | Auto 20-02-2014 116648 | (gupdate) . (.Google Inc..) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
SS - | Demand 20-02-2014 116648 | (gupdatem) . (.Google Inc..) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
SS - | Demand 20-02-2014 194032 | (gusvc) . (.Google.) - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
SS - | Demand 13-02-2014 118896 | (MozillaMaintenance) . (.Mozilla Foundation.) - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

SR - | Auto 21-12-2013 65432 | (AdobeARMservice) . (.Adobe Systems Incorporated.) - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
SR - | Auto 20-02-2014 50344 | (avast! Antivirus) . (.AVAST Software.) - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
SR - | Auto 12-02-2010 286720 | (CTAudSvcService) . (.Creative Technology Ltd.) - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
SR - | Auto 11-06-2007 33712 | (lxdiCATSCustConnectService) . (.Lexmark International, Inc..) - C:\Windows\system32\spool\DRIVERS\x64\3\lxdiserv.exe
SR - | Auto 11-06-2007 876976 | (lxdi_device) . (...) - C:\Windows\system32\lxdicoms.exe
SR - | Auto 23-10-2013 922912 | (nvsvc) . (.NVIDIA Corporation.) - C:\Windows\system32\nvvsvc.exe
SR - | Auto 27-10-2013 1364256 | (nvUpdatusService) . (.NVIDIA Corporation.) - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
SR - | Auto 23-10-2013 414496 | (Stereo Service) . (.NVIDIA Corporation.) - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
SR - | Auto 14-07-2009 27136 | C:\Program Files (x86)\Windows Defender\mpsvc.dll (WinDefend) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
SR - | Auto 10-07-1658 0 | (WMPNetworkSvc) . (...) - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe =>.Microsoft Corporation
SR - | Auto 14-07-2009 27136 | C:\Windows\System32\wuaueng.dll (wuauserv) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe

~ Services: Scanned in 00mn 03s



---\\ Scâner Aditional (088)
Database Version : 13031 - (30-03-2014)
Clés trouvées (Keys found) : 0
Valeurs trouvées (Values found) : 0
Dossiers trouvés (Folders found) : 0
Fichiers trouvés (Files found) : 0

~ Additionnel Scan: 137369 Items scanned in 00mn 56s



~ 764 Legitimates filtered by white list
End of the scan (332 lines in 03mn 59s)(0)

Como está o computador após esta limpeza?

Os browsers continuam a fechar inesperadamente

Baixe o programa Adwcleaner clicando no link abaixo e depois clique no botão Download Now @BleepingComputer:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para executar corretamente o AdwCleaner é só seguir as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste o log (relatório) do Adwcleaner que estará em C:\AdwCleaner\AdwCleaner[S0].txt

Ficamos na espera.

# AdwCleaner v3.023 - Report created 06/04/2014 at 01:41:57
# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Dinis - PC-BRANCO
# Running from : C:\Users\Dinis\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16521


-\\ Mozilla Firefox v27.0.1 (pt-PT)

[ File : C:\Users\Dinis\AppData\Roaming\Mozilla\Firefox\Profiles\4s68sqze.default\prefs.js ]


-\\ Google Chrome v33.0.1750.154

[ File : C:\Users\Dinis\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : C:\Users\Pai\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [13338 octets] - [06/09/2013 22:13:43]
AdwCleaner[R1].txt - [6014 octets] - [07/09/2013 03:08:04]
AdwCleaner[S0].txt - [2718 octets] - [06/09/2013 22:16:43]
AdwCleaner[S1].txt - [4992 octets] - [07/09/2013 03:10:13]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2838 octets] ##########

 Desative temporariamente seu antivírus para evitar conflitos.

Acesse este link abaixo e clique no primeiro botão da esquerda que é o botão Download Zoek.exe:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

*Clique com o botão direito do mouse no Zoek.exe e selecione [Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

* Selecione e copie todo este texto destacado em vermelho que te passei e cole-o no espaço em branco do Zoek.

*Clique [Run Script]

*Durante o scan uma mensagem parecida com esta abaixo mostrando o progresso do escaneamento será apresentada. Aguarde o término...pode demorar!

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

*Caso a reinicialização do PC seja solicitada, clique [OK]

* Poste o log do Zoek que estará em C:\zoek-results.txt em sua próxima resposta.

Não consigo fazer download do zoek.exe, zoek.zip ou zoek.rar. Tentei com o IE e o Chrome e não dá.

-edit-

Tinha-me esquecido de desligar o anti-virus. Já dá. Vou executar.

Zoek.exe v5.0.0.0 Updated 07-March-2014
Tool run by Dinis on 06-04-2014 at 11:24:45,55.
Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Dinis\Downloads\zoek (2).exe [Scan all users] [Script inserted]

==== System Restore Info ======================

06-04-2014 11:26:43 Zoek.exe System Restore Point Created Succesfully.

==== Reset Hosts File ======================

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handle within DNS itself.
127.0.0.1 localhost
::1 localhost

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== FireFox Fix ======================

Deleted from C:\Users\Dinis\AppData\Roaming\Mozilla\Firefox\Profiles\4s68sqze.default\prefs.js:

Added to C:\Users\Dinis\AppData\Roaming\Mozilla\Firefox\Profiles\4s68sqze.default\prefs.js:
user_pref("browser.startup.homepage", "http://www.google.com");
user_pref("browser.search.defaulturl", "http://www.google.com/search?btnG=Google+Search&q=");
user_pref("browser.newtab.url", "http://www.google.com/");
user_pref("browser.search.defaultengine", "Google");
user_pref("browser.search.defaultenginename", "Google");
user_pref("browser.search.selectedEngine", "Google");
user_pref("browser.search.order.1", "Google");
user_pref("keyword.URL", "http://www.google.com/search?btnG=Google+Search&q=");
user_pref("browser.search.suggest.enabled", true);
user_pref("browser.search.useDBForOrder", true);

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
"wrc@avast.com"="C:\Program Files\AVAST Software\Avast\WebRep\FF" [20-02-2014 23:10]

==== Firefox Extensions ======================

ProfilePath: C:\Users\Dinis\AppData\Roaming\Mozilla\Firefox\Profiles\4s68sqze.default
- avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Dinis\AppData\Roaming\Mozilla\Firefox\Profiles\4s68sqze.default
95812430959AE88CDD0301AB3A71913B - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_77.dll - Shockwave Flash


==== Chrome Look ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
gomekmidlodglbbmalcneegieacbdmki - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx[20-02-2014 23:10]

Google Docs - Dinis\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake
Google Drive - Dinis\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf
YouTube - Dinis\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo
Google Search - Dinis\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf
avast Online Security - Dinis\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
Dictionary Instant - Dinis\AppData\Local\Google\Chrome\User Data\Default\Extensions\hngaklbjlbjhmoilkegninbmpfigheol
Translator (All Languages) - Dinis\AppData\Local\Google\Chrome\User Data\Default\Extensions\kkdkohkdahffmjhcehilamblbpnjpmlo
Google Wallet - Dinis\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
Gmail - Dinis\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia
Google Docs - Pai\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake
Google Drive - Pai\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf
YouTube - Pai\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo
Google Search - Pai\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf
avast Online Security - Pai\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
Google Wallet - Pai\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
Gmail - Pai\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE11SR"
{6A1806CD-94D4-4689-BA73-E35EA1EA9990} Google Url="http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}"

==== Reset Google Chrome ======================

C:\Users\Dinis\AppData\Local\Google\Chrome\User Data\Default\Preferences was reset successfully
C:\Users\Pai\AppData\Local\Google\Chrome\User Data\Default\preferences was reset successfully
C:\Users\Dinis\AppData\Local\Google\Chrome\User Data\Default\Web Data was reset successfully
C:\Users\Pai\AppData\Local\Google\Chrome\User Data\Default\Web Data was reset successfully

==== shortcuts on All Users Desktop ======================

C:\Users\Public\Desktop\Adobe Reader XI.lnk - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Users\Public\Desktop\avast Free Antivirus.lnk -
C:\Users\Public\Desktop\DDL e DTS Connect Ativação de licença.lnk -
C:\Users\Public\Desktop\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Public\Desktop\Lexmark Imaging Studio - 3500-4500 Series.LNK - C:\Program Files (x86)\Lexmark 3500-4500 Series\App4R.exe
C:\Users\Public\Desktop\Mozilla Firefox.lnk - C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Public\Desktop\Registro de produto da Creative.lnk - C:\Program Files (x86)\Creative\Registro de produto\Brazil\InetReg.exe /PreProcess=RegFlash.exe

==== shortcuts in Users Start Menu ======================

C:\Users\Pai\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk - C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Pai\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk - C:\Program Files (x86)\Internet Explorer\iexplore.exe -extoff

==== shortcuts in All Users Start Menu ======================

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk - C:\Windows\Installer\{AC76BA86-7AD7-1046-7B44-AB0000000001}\SC_Reader.ico
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk - C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NVIDIA Corporation\3D Vision\3D Vision Photo Viewer.lnk - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvstview.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NVIDIA Corporation\3D Vision\3D Vision preview pack 1.lnk - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvstlink.exe /show
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NVIDIA Corporation\3D Vision\Disable 3D Vision.lnk - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvstlink.exe /disable
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NVIDIA Corporation\3D Vision\Enable 3D Vision.lnk - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvstlink.exe /enable
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ZHP\ZHPDiag.lnk - C:\Program Files (x86)\ZHPDiag\ZHPhep.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ZHP\ZHPFix.lnk - C:\Program Files (x86)\ZHPDiag\ZHPFix\ZHPhep.exe

==== shortcuts in Quick Launch ======================

C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Pai\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Pai\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Pai\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Pai\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Pai\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk - C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Pai\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Explorer.lnk - C:\Windows\explorer.exe
C:\Users\Pai\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Media Player.lnk - C:\Program Files (x86)\Windows Media Player\wmplayer.exe /prefetch:1
C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -

==== Reset IE Proxy ======================

Value(s) before fix:
"ProxyEnable"=dword:00000000

Value(s) after fix:
"ProxyEnable"=dword:00000000

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Dinis\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\Pai\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Dinis\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KY5J5V99 will be deleted at reboot

==== Empty FireFox Cache ======================

C:\Users\Dinis\AppData\Local\Mozilla\Firefox\Profiles\4s68sqze.default\Cache emptied successfully

==== Empty Chrome Cache ======================

C:\Users\Dinis\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
C:\Users\Pai\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=0 folders=0 0 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Dinis\AppData\Local\Temp will be emptied at reboot
C:\Users\Pai\AppData\Local\Temp emptied successfully
C:\Users\UpdatusUser\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Dinis\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied
C:\RECYCLER successfully emptied

==== Deleting Files / Folders ======================

"C:\Users\Dinis\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KY5J5V99" not found

==== EOF on 06-04-2014 at 11:48:51,28 ======================

O problema ainda continua ou resolveu?

Ainda continua.

* Inicie o PC em Modo Seguro com rede (apertando a tecla F8 (ou a tecla F5 em alguns computadores) repetidas vezes quando o computador estiver iniciando e escolhendo a opção Modo Seguro com rede. E veja se os navegadores funcionam normalmente neste modo e nos diga o resultado.

Em Modo Seguro o problema mantém-se. Mas acho que não é malware, deve ser do rato. Quando eu arrasto a barra de scroll para cima, a seta do rato fica em cima do botão de fechar a janela. Apesar de eu não voltar a carregar no botão do rato, o botão do rato deve estar mal feito e deve enviar um novo sinal de carregar sem eu tirar o dedo. Quando eu arrasto a barra de scroll para baixo, a seta do rato fica em cima do botão de mostrar o desktop e às vezes o desktop aparece. Mas estas coisas não aconteciam quando tinha o Windows XP instalado neste computador.

Tente fazer o teste pegando um rato de algum amigo ou parente e veja se assim o problema se resolve. Se resolver, é porque o problema realmente é no rato.

TÓPICO ARQUIVADO

Caso o autor do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.