alguém já teve problemas com o Recuva? meu note não está mais funcionando

Bom dia! Deletei alguns arquivos e pra tentar recupera-los instalei o programa recuva. Mas nao consegui encontrar e desinstalei o prog, depois disso o note simplesmente nao funciona mais! Ele liga mas qdo abro qualquer pasta, ou programa ou mesmo 1 pagina d internet, ele trava e nem desligar consigo!
Ja entrei em modo d segurança e fiz a recuperaçao do sistema 2x, mas msm assim nao funcionou.
Uso o windows 7.
Estou desesperada! Todos meus arquivos da facul estao ali
Agradeço desde ja!

Olá.

É estranho isto acontecer, porque o Recuva é um programa confiável. A não ser que você tenha baixado ele de um site com vírus ou algo do tipo.

Se você já tentou fazer a restauração do sistema e não deu certo, é provável que não tenha solução a não ser a formatação. Mas podemos tentar fazer algumas análises para ver se o problema está sendo causado por vírus. Se for isto podemos remover os vírus e aí o PC pode voltar a funcionar.

 Faça o download do < [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] >  < [Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]> ( ... de Nicolas Coolman )

|- Desabilite temporariamente seu antivírus para evitar conflitos e execute "ZHPDiag2.exe", para instalar a ferramenta.
 
|- Execute o ícone do pergaminho. ( ZHPDiag )

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]
 
|- Clique "SEARCH" ou "PESQUISAR" e aguarde a conclusão!

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]
 
|- Clique OK e, ao concluir, poste o relatório ZHPDiag.txt

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

Pois é, também achei estranho, baixei o Recuva do Baixaki e o antivírus (McAfee) não detectou nada, geralmente ele é rápido =/
Abaixo está o arquivo .txt -executei em modo de segurança, porque sem condições de acessar normalmente =(

O problema do Baixaki  e outros sites parecidos é quando você instala pelo instalador deles, porque aí neste caso vários adwares podem vir juntos.

Como baixar programas sem adwares no baixaki:

Para evitar baixar programas que contenham estes problemas embutidos, quando for baixar alguma coisa do Baixaki, veja se abaixo do botão "Clique para Baixar" há a frase "Ou baixe sem o instalador do Baixaki". Quando houver esta frase, clique este link com a frase "Ou baixe sem o instalador do Baixaki" para fazer o download de forma segura.
________________________________________________________________________________________________________________

 Baixe o programa Adwcleaner clicando neste link abaixo e depois clique no botão Download Now @BleepingComputer:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para executar corretamente este programa é só seguir as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste o log do Adwcleaner que estará em C:\AdwCleaner\AdwCleaner[S0].txt

Ficamos na espera.

Executei o adwcleaner como o tutorial indicou (segue log abaixo), ele reinicializou o pc, parecia normal, porém qdo fui postar a resposta ele travou novamente   
Reiniciei em modo segurança =/

log:


# AdwCleaner v3.021 - Relatório criado 13/03/2014 às 12:16:18
# Atualizado 10/03/2014 por Xplode
# Sistema Operacional : Windows 7 Home Premium Service Pack 1 (64 bits)
# Usuário : Dominique - DOMINIQUE-PC
# Executando de : C:\Users\Dominique\Downloads\AdwCleaner.exe
# Opção : Limpar

***** [ Serviços ] *****


***** [ Arquivos / Pastas ] *****

Pasta Deletada : C:\ProgramData\Babylon
Pasta Deletada : C:\ProgramData\boost_interprocess
Pasta Deletada : C:\ProgramData\Browser Manager
Pasta Deletada : C:\ProgramData\eSafe
Pasta Deletada : C:\ProgramData\Tarma Installer
Pasta Deletada : C:\ProgramData\WinterSoft
Pasta Deletada : C:\ProgramData\Downnloiad keePer
Pasta Deletada : C:\Program Files (x86)\Conduit
Pasta Deletada : C:\Program Files (x86)\CoolLyrics
Pasta Deletada : C:\Program Files (x86)\Iminent
Pasta Deletada : C:\Program Files (x86)\Mobogenie
Pasta Deletada : C:\Program Files (x86)\SimilarSites
Pasta Deletada : C:\Program Files (x86)\Common Files\337
Pasta Deletada : C:\Users\Dominique\AppData\Local\Babylon
Pasta Deletada : C:\Users\Dominique\AppData\Local\Conduit
Pasta Deletada : C:\Users\Dominique\AppData\Local\genienext
Pasta Deletada : C:\Users\Dominique\AppData\Local\lollipop
Pasta Deletada : C:\Users\Dominique\AppData\Local\Mobogenie
Pasta Deletada : C:\Users\Dominique\AppData\LocalLow\boost_interprocess
Pasta Deletada : C:\Users\Dominique\AppData\LocalLow\Conduit
Pasta Deletada : C:\Users\Dominique\AppData\Roaming\Babylon
Pasta Deletada : C:\Users\Dominique\AppData\Roaming\eIntaller
Pasta Deletada : C:\Users\Dominique\AppData\Roaming\file scout
Pasta Deletada : C:\Users\Dominique\AppData\Roaming\iWin
Pasta Deletada : C:\Users\Dominique\AppData\Roaming\newnext.me
Pasta Deletada : C:\Users\Dominique\AppData\Roaming\OpenCandy
Pasta Deletada : C:\Users\Dominique\AppData\Roaming\SimilarSites
Pasta Deletada : C:\Users\Dominique\AppData\Roaming\Systweak
Pasta Deletada : C:\Program Files (x86)\Mozilla Firefox\Extensions\{740B3FD5-4483-469D-BE7F-8555B153BD04}
Arquivo Deletada : C:\END
Arquivo Deletada : C:\Windows\System32\roboot64.exe
Arquivo Deletada : C:\Users\Dominique\AppData\Roaming\Mozilla\Firefox\Profiles\egs3w4d0.default\user.js
Arquivo Deletada : C:\Users\Dominique\AppData\Local\Google\Chrome\User Data\Default\Extensions\newtab.crx
Arquivo Deletada : C:\Users\Dominique\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_igdhbblpcellaljokkpfhcjlagemhgjl_0.localstorage
Arquivo Deletada : C:\Users\Dominique\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_igdhbblpcellaljokkpfhcjlagemhgjl_0.localstorage-journal
Arquivo Deletada : C:\Windows\System32\Tasks\Dealply
Arquivo Deletada : C:\Windows\System32\Tasks\Desk 365 RunAsStdUser
Arquivo Deletada : C:\Windows\System32\Tasks\RunAsStdUser

***** [ Atalhos ] *****

Atalho Desinfectada : C:\Users\Dominique\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Atalho Desinfectada : C:\Users\Dominique\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk
Atalho Desinfectada : C:\Users\Dominique\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\22apple.lnk
Atalho Desinfectada : C:\Users\Dominique\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk

***** [ Registro ] *****

Chave Deletedo : HKLM\SOFTWARE\Google\Chrome\Extensions\ijblflkdjdopkpdgllkmlbgcffjbnfda
Chave Deletedo : HKLM\SOFTWARE\Classes\*\shell\filescout
Chave Deletedo : HKLM\SOFTWARE\Classes\Prod.cap
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Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\desk365_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\desk365_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\IminentSetup_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\IminentSetup_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MobogenieAdd
Chave Deletedo : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\DeskSvc
Chave Deletedo : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc
Chave Deletedo : HKCU\Software\5b53dedde13fee15
Chave Deletedo : HKLM\SOFTWARE\5b53dedde13fee15
Chave Deletedo : HKLM\SOFTWARE\Classes\Toolbar.CT2851643
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Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
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Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
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Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
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Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}
Chave Deletedo : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Chave Deletedo : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
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Valor Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
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Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
Valor Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Dados Restaurada : HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command
Chave Deletedo : HKCU\Software\APN PIP
Chave Deletedo : HKCU\Software\BabSolution
Chave Deletedo : HKCU\Software\BabylonToolbar
Chave Deletedo : HKCU\Software\caphyon
Chave Deletedo : HKCU\Software\Conduit
Chave Deletedo : HKCU\Software\DataMngr
[#] Chave Deletedo : HKCU\Software\DataMngr_Toolbar
Chave Deletedo : HKCU\Software\filescout
Chave Deletedo : HKCU\Software\Iminent
Chave Deletedo : HKCU\Software\InstallCore
Chave Deletedo : HKCU\Software\lollipop
Chave Deletedo : HKCU\Software\PIP
Chave Deletedo : HKCU\Software\powerpack
Chave Deletedo : HKCU\Software\SmartBar
Chave Deletedo : HKCU\Software\Softonic
Chave Deletedo : HKCU\Software\systweak
Chave Deletedo : HKCU\Software\V9
Chave Deletedo : HKCU\Software\AppDataLow\Software\Conduit
Chave Deletedo : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Chave Deletedo : HKCU\Software\AppDataLow\Software\Lyrmix
Chave Deletedo : HKCU\Software\AppDataLow\Software\PriceGong
Chave Deletedo : HKCU\Software\AppDataLow\Software\SmartBar
Chave Deletedo : HKLM\Software\Babylon
Chave Deletedo : HKLM\Software\caphyon
Chave Deletedo : HKLM\Software\Conduit
Chave Deletedo : HKLM\Software\DataMngr
Chave Deletedo : HKLM\Software\delta-homesSoftware
Chave Deletedo : HKLM\Software\Desksvc
Chave Deletedo : HKLM\Software\eSafeSecControl
Chave Deletedo : HKLM\Software\hdcode
Chave Deletedo : HKLM\Software\Iminent
Chave Deletedo : HKLM\Software\PIP
Chave Deletedo : HKLM\Software\V9
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP
Chave Deletedo : [x64] HKLM\SOFTWARE\DivX\Install\Setup\WizardLayout\ConduitToolbar
Chave Deletedo : [x64] HKLM\SOFTWARE\Tarma Installer

***** [ Navegadores ] *****

-\\ Internet Explorer v11.0.9600.16518

Configurações Restauradas : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
Configurações Restauradas : HKCU\Software\Microsoft\Internet Explorer\Main [Default_Page_URL]
Configurações Restauradas : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Configurações Restauradas : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
Configurações Restauradas : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Configurações Restauradas : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v27.0.1 (pt-BR)

[ Arquivo : C:\Users\Dominique\AppData\Roaming\Mozilla\Firefox\Profiles\egs3w4d0.default\prefs.js ]


-\\ Google Chrome v33.0.1750.146

[ Arquivo : C:\Users\Dominique\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [22809 octets] - [13/03/2014 12:13:44]
AdwCleaner[S0].txt - [19439 octets] - [13/03/2014 12:16:18]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [19500 octets] ##########

Siga, por gentileza, as dicas deste tutorial para fazer uma limpeza de seu PC com o Malwarebytes:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Na sua próxima resposta poste este log do Malwarebytes.

Ficamos no aguardo.

TÓPICO ARQUIVADO

Como o autor não respondeu por mais de 15 dias, o tópico foi arquivado. Caso o autor do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.