mensagens no notebook

Sempre que conecto a internet no meu notebook, aparece uma janela pequena escrito WARNING (aviso) e ela vai se multiplicando em media três por minuto porém não me avisa nada só me deixa preocupado pela insistência em aparecer e com muita raiva de mais ou menos 180 janelas por hora cobrindo a tela. Fiz uns testes, apenas iniciei o notebook com o anti vírus ativado e não aconteceu nada, pluguei o modem, iniciei o discador e continuou ok, depois de conectado começa o tormento. Já fiz escaneamento completo com o anti vírus e com o windows e até fiz download de outro discador novinho que não solucionou minhas centenas de problemas.
Quem ajudar a solucionar meu problema pode ficar com umas 2000 janelinhas, por que aqui tem muita!

  Oi Taty. Seja bem vinda ao Fórum PC Brasil.

 Faça o download do < [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] >  < [Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]> ( ... de Nicolas Coolman )

|- Desabilite temporariamente seu antivírus para evitar conflitos e execute "ZHPDiag2.exe", para instalar a ferramenta.
 
|- Execute o ícone do pergaminho. ( ZHPDiag )

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]
 
|- Clique "SEARCH" ou "PESQUISAR" e aguarde a conclusão!

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]
 
|- Clique OK e, ao concluir, poste o relatório ZHPDiag.txt

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

oi, muito obrigado pela informações... mas quero te dizer que sou leiga em qualquer coisa que seja informática. Já cheguei no relatório e depois?rsrs

é só você copiar o relatório inteiro e postar ele aqui para podermos analisar.

~ Relatório do ZHPDiag v2014.3.2.6 - Nicolas Coolman (03/03/2014)
~ Iniciado por Educação (09/03/2014 23:14:35)
~ Endereço do Website : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Fóruns de suporte gratuito para desinfecção : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Tradução pelo utilizador
~ Estatuto da versão :
~ Lista Branca : Ativado pelo programa
~ Elevação dos Privilégios : OK
~ Controle de Conta de Utilizador : Activate by user


---\\ Navegadores Internet
MSIE: Internet Explorer v11.0.9600.16518 (Defaut)
MFIE: Mozilla Firefox 27.0.1

---\\ Informações sobre os produtos Windows
~ Langage: Portugais
Windows 7 Professional, 64-bit Service Pack 1 (Build 7601)
Windows Server License Manager Script : OK
Software Protection Service (Protection logicielle) : OK
Windows Automatic Updates : OK
Windows Activation Technologies : OK

---\\ Softwares de proteçao do sistema
avast! Free Antivirus v9.0.2013
Windows Defender W7

---\\ Softwares d'optimização do sistema

---\\ Softwares de partilha do PeerToPeer (P2P)

---\\ Monitoramento dos softwares
Adobe Flash Player 12 ActiveX
Adobe Reader X

---\\ Informações sobre o sistema
~ Processor: Intel64 Family 6 Model 42 Stepping 7, GenuineIntel
~ Operating System: 64 Bits
Boot mode: Normal (Normal boot)
Total RAM: 3557 MB (21% free)
System Restore: Activé (Enable)
System drive C: has 426 GB (91%) free of 466 GB

---\\ Modo de conexão ao sistema
~ Computer Name: EDUCAÇÃO-PC
~ User Name: Educação
~ All Users Names: HomeGroupUser$, Educação, Convidado, Administrador,
~ Unselected Option: 045,061,O62,065,066,080,O82,089
Logged in as Administrator

---\\ As variáveis de ambiente
~ System Unit : C:\
~ %AppZHP% : C:\Users\Educação\AppData\Roaming\ZHP\
~ %AppData% : C:\Users\Educação\AppData\Roaming\
~ %Desktop% : C:\Users\Educação\Desktop\
~ %Favorites% : C:\Users\Educação\Favorites\
~ %LocalAppData% : C:\Users\Educação\AppData\Local\
~ %StartMenu% : C:\Users\Educação\AppData\Roaming\Microsoft\Windows\Start Menu\
~ %Windir% : C:\Windows\
~ %System% : C:\Windows\System32\

---\\ Enumeração das unidades dos discos
C: Hard drive, Flash drive, Thumb drive (Free 426 Go of 466 Go)
D: CD-ROM drive (Not Inserted)



---\\ Estado do Centro de Segurança do Windows
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer] NoActiveDesktopChanges: Modified
[HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced] Start_ShowMyGames: Modified
~ Security Center: 41 Legitimates Filtered in 00mn 00s



---\\ Pesquisa particular de ficheiros genéricos
[MD5.332FEAB1435662FC6C672E25BEB37BE3] - (.Microsoft Corporation - Windows Explorer.) (.07/07/2011 - 12:23:24.) -- C:\Windows\Explorer.exe [2871808]
[MD5.94355C28C1970635A31B3FE52EB7CEBA] - (.Microsoft Corporation - Aplicativo de Inicialização do Windows.) (.13/07/2009 - 22:39:52.) -- C:\Windows\System32\Wininit.exe [129024]
[MD5.263B6E451526A90FF8B1CEC759F22956] - (.Microsoft Corporation - Internet Extensions para Win32.) (.06/02/2014 - 06:24:52.) -- C:\Windows\System32\wininet.dll [2334208]
[MD5.1151B1BAA6F350B1DB6598E0FEA7C457] - (.Microsoft Corporation - Aplicativo de Logon do Windows.) (.21/11/2010 - 00:24:29.) -- C:\Windows\System32\Winlogon.exe [390656]
[MD5.067FA52BFB59A56110A12312EF9AF243] - (.Microsoft Corporation - Biblioteca de Licenciamento de Software.) (.21/11/2010 - 00:24:16.) -- C:\Windows\System32\sppcomapi.dll [232448]
[MD5.79059559E89D06E8B80CE2944BE20228] - (.Microsoft Corporation - Ancillary Function Driver for WinSock.) (.27/09/2013 - 22:09:10.) -- C:\Windows\system32\Drivers\AFD.sys [497152]
[MD5.02062C0B390B7729EDC9E69C680A6F3C] - (.Microsoft Corporation - ATAPI IDE Miniport Driver.) (.13/07/2009 - 22:52:21.) -- C:\Windows\system32\Drivers\atapi.sys [24128]
[MD5.B8BD2BB284668C84865658C77574381A] - (.Microsoft Corporation - CD-ROM File System Driver.) (.13/07/2009 - 20:19:47.) -- C:\Windows\system32\Drivers\Cdfs.sys [92160]
[MD5.F036CE71586E93D94DAB220D7BDF4416] - (.Microsoft Corporation - SCSI CD-ROM Driver.) (.21/11/2010 - 00:23:47.) -- C:\Windows\system32\Drivers\Cdrom.sys [147456]
[MD5.9BB2EF44EAA163B29C4A4587887A0FE4] - (.Microsoft Corporation - DFS Namespace Client Driver.) (.21/11/2010 - 00:24:32.) -- C:\Windows\system32\Drivers\DfsC.sys [102400]
[MD5.97BFED39B6B79EB12CDDBFEED51F56BB] - (.Microsoft Corporation - High Definition Audio Bus Driver.) (.21/11/2010 - 00:23:47.) -- C:\Windows\system32\Drivers\HDAudBus.sys [122368]
[MD5.FA55C73D4AFFA7EE23AC4BE53B4592D3] - (.Microsoft Corporation - Driver de porta i8042.) (.13/07/2009 - 20:19:57.) -- C:\Windows\system32\Drivers\i8042prt.sys [105472]
[MD5.AF9B39A7E7B6CAA203B3862582E9F2D0] - (.Microsoft Corporation - IP Network Address Translator.) (.13/07/2009 - 21:10:03.) -- C:\Windows\system32\Drivers\IpNat.sys [116224]
[MD5.A5D9106A73DC88564C825D317CAC68AC] - (.Microsoft Corporation - Windows NT SMB Minirdr.) (.07/07/2011 - 12:25:42.) -- C:\Windows\system32\Drivers\MRxSmb.sys [158208]
[MD5.09594D1089C523423B32A4229263F068] - (.Microsoft Corporation - MBT Transport driver.) (.21/11/2010 - 00:23:51.) -- C:\Windows\system32\Drivers\netBT.sys [261632]
[MD5.B98F8C6E31CD07B2E6F71F7F648E38C0] - (.Microsoft Corporation - Driver do Sistema de Arquivos NT.) (.12/04/2013 - 11:45:08.) -- C:\Windows\system32\Drivers\ntfs.sys [1656680]
[MD5.0086431C29C35BE1DBC43F52CC273887] - (.Microsoft Corporation - Driver de porta paralela.) (.13/07/2009 - 21:00:41.) -- C:\Windows\system32\Drivers\Parport.sys [97280]
[MD5.471815800AE33E6F1C32FB1B97C490CA] - (.Microsoft Corporation - RAS L2TP mini-port/call-manager driver.) (.21/11/2010 - 00:24:33.) -- C:\Windows\system32\Drivers\Rasl2tp.sys [129536]
[MD5.1B6163C503398B23FF8B939C67747683] - (.Microsoft Corporation - Microsoft RDP Device redirector.) (.21/11/2010 - 00:25:07.) -- C:\Windows\system32\Drivers\rdpdr.sys [165888]
[MD5.548260A7B8654E024DC30BF8A7C5BAA4] - (.Microsoft Corporation - SMB Transport driver.) (.13/07/2009 - 21:09:09.) -- C:\Windows\system32\Drivers\smb.sys [93184]
[MD5.DDAD5A7AB24D8B65F8D724F5C20FD806] - (.Microsoft Corporation - TDI Translation Driver.) (.21/11/2010 - 00:24:32.) -- C:\Windows\system32\Drivers\tdx.sys [119296]
[MD5.0D08D2F3B3FF84E433346669B5E0F639] - (.Microsoft Corporation - Driver de cópia de sombra de volume.) (.21/11/2010 - 00:23:47.) -- C:\Windows\system32\Drivers\volsnap.sys [295808]
~ Generic Processes: Scanned in 00mn 00s



---\\ Estatuto dos ficheiros ocultos (Oculto/Total)
~ Mes images (My Pictures) : 2/76
~ Mes musiques (My Musics) : 1/11
~ Mes Favoris (My Favorites) : 1/8
~ Mes Documents (My Documents) : 1/20
~ Mon Bureau (My Desktop) : 1/537
~ Menu demarrer (Programs) : 1/23
~ Hidden Files: Scanned in 00mn 00s



---\\ Processos lançados
[MD5.7755A935E4493423509C9AB602C5849B] - (...) -- C:\Users\Educação\AppData\Roaming\SisPlugin\START.exe [512512] [PID.3012]
[MD5.B393D99763E79F71E732BD19EB272F28] - (.Motorola Solutions, Inc. - Bluetooth Media Player Controller.) -- C:\Program Files\Motorola\Bluetooth\btplayerctrl.exe [1832016] [PID.3544]
[MD5.27964C4676D0F4B34DB7332AFA2B1474] - (.Egis Technology Inc. - PMM Update Application.) -- C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe [401192] [PID.3620]
[MD5.519E1834F7D7843B96101FF21246C4AA] - (.No owner - OSD.) -- C:\Program Files (x86)\OEM\OSD 1.12.10\SunflowerOSD.exe [1861120] [PID.1196]
[MD5.C0B97E53A0E39A48EEA2DCD500EEA07A] - (.Intel Corporation - IAStorIcon.) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [283160] [PID.1292]
[MD5.3CB07566302BCEEB898DE270A0BEC175] - (.Adobe Systems Incorporated - Adobe Reader and Acrobat Manager.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [946352] [PID.1208]
[MD5.640609646D2E6F805E89238F0ADD3A1A] - (.Brother Industries, Ltd. - Brother Status Monitor Application.) -- C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe [2621440] [PID.1900]
[MD5.3E4ACA49909862F52E75FB906F795C3C] - (...) -- C:\Users\Educação\AppData\Roaming\SisPlugin\Warning.exe [690688] [PID.3800]
[MD5.A78AAB0D2D70EF7DD56B7328AC502059] - (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe [3767096] [PID.4144]
[MD5.36E5CA5DCE72A831A3F7C7ED8AEA83AE] - (.Brother Industries, Ltd. - Control Center 3 Main Program.) -- C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe [872448] [PID.4180]
[MD5.6C695B04E2E29459CDC2E5C0970B883B] - (.Egis Technology Inc. - EgisUpdate Release Application.) -- C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe [201512] [PID.4328]
[MD5.4263F6C131E513CEA1AE82B5B81A4E1A] - (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe [808152] [PID.4376]
[MD5.F3095410222B2DCE1500029D87C0BB4D] - (.Egis Technology Inc. - Bio Protection.) -- C:\Program Files (x86)\EgisTec BioExcess\EgisTSR.exe [380272] [PID.4768]
[MD5.D9184C5FF3FD526761D518A95ABA74A3] - (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe [275568] [PID.1820]
[MD5.A63DC5C2EA944E6657203E0C8EDEAF61] - (.Microsoft Corporation - COM Surrogate.) -- C:\Windows\SysWOW64\DllHost.exe [7168] [PID.12180]
[MD5.E6633716EE2AC06BCB4A58FF993015F3] - (.AVAST Software - avast! Antivirus Installer.) -- C:\Program Files\AVAST Software\Avast\Setup\Instup.exe [155976] [PID.8456]
[MD5.F82F374417148CF545221DD88876219F] - (.AVAST Software - avast! Emergency Update.) -- C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [783728] [PID.3100]
[MD5.66EA3B698F9A7EA2DBF0E4B246B6C958] - (.Nicolas Coolman - ZHPDiag.) -- C:\Program Files (x86)\ZHPDiag\ZHPDiag.exe [8349696] [PID.8188]
[MD5.93F3FAD76B9A38D19C4C6DB46542089C] - (.AVAST Software - avast! Emergency Update.) -- C:\Program Files\AVAST Software\Avast\Setup\1f9a549f-6835-484f-946a-1b64d7b0b674.exe [181136] [PID.3108]
[MD5.33FB8D8D8B3EF833096D359CAAF960AE] - (.Egis Technology Inc. - Egis Ticket Service.) -- C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [646000] [PID.1124]
[MD5.81BFA3339FE81B128BCD01C5282977AA] - (.Egis Technology Inc. - Egis Service.) -- C:\Program Files (x86)\EgisTec BioExcess\EgisService.exe [697712] [PID.1240]
[MD5.CC42F104172B4A62793083D380867317] - (.AVAST Software - avast! Service.) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344] [PID.1416]
[MD5.3927397AC60D943DAF8808AFFED582B7] - (.Adobe Systems Incorporated - Adobe Acrobat Update Service.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [65192] [PID.1760]
[MD5.E87213F37A13E2B54391E40934F071D0] - (.Microsoft Corporation - .NET Runtime Optimization Service.) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [105144] [PID.2268]
[MD5.B25F192EA1F84A316EB7C19EFCCCF33D] - (.Intel Corporation - IAStorDataSvc.) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [13336] [PID.2184]
[MD5.926EBA26A8B49D1597751CED06B50862] - (.Intel Corporation - Local Manageability Service.) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe [325656] [PID.1084]
[MD5.FDF92EC84FECEE834FB10A2A0A19BCDA] - (.Intel Corporation - User Notification Service.) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2655768] [PID.752]
[MD5.EA7E57F87D6FEE5FD6C5F813C04E8CD2] - (.Brother Industries, Ltd. - BrYNCSvc.) -- C:\Program Files (x86)\Browny02\BrYNSvc.exe [245760] [PID.4172]
~ Processes Running: Scanned in 00mn 03s



---\\ Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
C:\Users\Educação\AppData\Local\Google\Chrome\User Data\Default\Preferences
G2 - GCE: Preference [User Data\Default] [ahfgeienlihckogmohjhadlkjgocpleb] Loja v.0.2 (Activé)
G2 - GCE: Preference [User Data\Default] [neajdppkdcdipfabeoofebfddakdcjhd] Google Network Speech v.1.0 (Activé)
G2 - GCE: Preference [User Data\Default] [nkeimhogjdpnpccoofpliimaahmaaome] Hangout Services v.1.0 (Activé)
~ Google Browser: 16 Legitimates Filtered in 00mn 05s



---\\ Mozilla Firefox, Plugins,Arranque,Pesquisa,Extensões (P2,M0,M1,M2,M3)
M0 - MFSP: prefs.js [Educação - 6k29bkwf.default] google.com
~ Firefox Browser: 3 Legitimates Filtered in 00mn 00s



---\\ Internet Explorer, Arranque, Pesquisa, URLSearchHook( gancho de URL), Phishing (R0,R1,R3,R4)
R0 - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ IE Browser: 18 Legitimates Filtered in 00mn 00s



---\\ Internet Explorer, Gestão do Proxy (R5)
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = no key
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyEnable = 0
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,MigrateProxy = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,EnableHttp1_1 = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigProxy = wininet.dll
~ Proxy management: Scanned in 00mn 00s



---\\ Análise das linhas F0, F1, F2, F3 - Ficheiros ini, Carregamento Automático de programas
F2 - REG:system.ini: USERINIT=C:\Windows\system32\userinit.exe,
F2 - REG:system.ini: Shell=C:\Windows\explorer.exe
F2 - REG:system.ini: VMApplet=C:\Windows\System32\SystemPropertiesPerformance.exe
~ Keys: Scanned in 00mn 00s



---\\ Redireção do ficheiro Hosts (01)
~ Le fichier hosts est sain (The hosts file is clean).
~ Hosts File: Scanned in 00mn 00s
~ Nombre de lignes (Lines number): 21



---\\ Barras do Internet Explorer (03))
O3 - Toolbar: avast! Online Security - [HKLM]{CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} . (.AVAST Software - IE Webrep plugin.) -- C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
~ Toolbar: Scanned in 00mn 00s



---\\ Outras conexões do utilizador (04)
O4 - GS\Desktop [Public]: Brother Creative Center.lnk . (.AVAST Software - avast! Antivirus.) -- C:\Program Files (x86)\Brother\CreativeCenter\Brother Creative Center.url
O4 - GS\Desktop [Public]: Mozilla Firefox.lnk . (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O4 - GS\Desktop [Public]: TP-LINK Wireless Configuration Utility.lnk . (...) -- C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe
O4 - GS\Desktop [Public]: Webcam.lnk . (...) -- C:\Windows\Installer\{39B78651-6FD2-4752-BE68-C3BDB6F2D9EE}\_F4711BF7C212A03CB0C5A8.exe
O4 - GS\Program [Public]: Mozilla Firefox.lnk . (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O4 - GS\QuickLaunch [Educação]: Launch Internet Explorer Browser.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\TaskBar [Educação]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\TaskBar [Educação]: Mozilla Firefox.lnk . (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O4 - GS\Program [Educação]: Internet Explorer.lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\SystemTools [Educação]: Internet Explorer (No Add-ons).lnk . (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O4 - GS\Desktop [Educação]: clipe de tio mazio.lnk . (.Microsoft Corporation - Processador de comandos do Windows.) -- C:\Windows\system32\cmd.exe
O4 - GS\Desktop [Educação]: DSC04719 - Atalho.lnk . (...) -- E:\fotos\DSC04719.JPG (.not file.)
O4 - GS\Desktop [Educação]: DSC04720 - Atalho.lnk . (...) -- E:\fotos\DSC04720.JPG (.not file.)
O4 - GS\Desktop [Educação]: MAH04668 - Atalho.lnk . (...) -- E:\fotos\MAH04668.MP4 (.not file.)
~ Global Startup: 63 Legitimates Filtered in 00mn 02s



---\\ Aplicações iniciadas por registo & pastas (04)
O4 - GS\Startup [Public]: Assistente para criação de disco de recuperação.lnk . (...) -- C:\Program Files (x86)\Positivo Informática\Recovery\Recovery2.exe (.not file.)
O4 - GS\Startup [Public]: OSD.lnk . (...) -- C:\Windows\Installer\{5A9C96FE-1376-45E1-8556-C81255F0B5A7}\_213D07812311DBFB4F98F1.exe
O4 - GS\Startup [Public]: TP-LINK Wireless Configuration Utility.lnk . (...) -- C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe
O4 - GS\Startup [Educação]: AskUpdate.LNK . (.TSDHF24UIG5U3YG5IU34H53I4UOG5OI5GUIU1320290 - No Comment.) -- C:\Users\Educação\AppData\Roaming\AskUpdate.cpl
O4 - HKLM\..\Run: [BTMTrayAgent] . (.Motorola Solutions, Inc. - Bluetooth Shell Extension.) -- C:\Program Files\Motorola\Bluetooth\btmshell.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe (.not file.)
O4 - HKLM\..\Run: [IgfxTray] . (.Intel Corporation - igfxTray Module.) -- C:\windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] . (.Intel Corporation - hkcmd Module.) -- C:\windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] . (.Intel Corporation - persistence Module.) -- C:\windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [CDAServer] . (.No owner - CDA Server.) -- C:\Program Files\Common Files\Common Desktop Agent\CDASrv.exe
O4 - HKCU\..\Run: [MicrosoftPlugin] . (...) -- C:\Users\Educação\AppData\Roaming\SisPlugin\Start.exe
O4 - HKCU\..\Run: [ujybmrpxnw] . (.Microsoft Corporation - Microsoft ® Windows Based Script Host.) -- C:\Windows\System32\wscript.exe
O4 - HKLM\..\Wow6432Node\Run: [EgisTecPMMUpdate] . (.Egis Technology Inc. - PMM Update Application.) -- C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
O4 - HKLM\..\Wow6432Node\Run: [EgisUpdate] . (.Egis Technology Inc. - EgisUpdate Release Application.) -- C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
O4 - HKLM\..\Wow6432Node\Run: [VitaKeyTSR] . (.Egis Technology Inc. - Bio Protection.) -- C:\Program Files (x86)\EgisTec BioExcess\EgisTSR.exe
O4 - HKLM\..\Wow6432Node\Run: [IAStorIcon] . (.Intel Corporation - IAStorIcon.) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Wow6432Node\Run: [Adobe ARM] . (.Adobe Systems Incorporated - Adobe Reader and Acrobat Manager.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe =>.Adobe Systems Incorporated
O4 - HKLM\..\Wow6432Node\Run: [ControlCenter3] . (.Brother Industries, Ltd. - ControlCenter Program.) -- C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe
O4 - HKLM\..\Wow6432Node\Run: [BrStsMon00] . (.Brother Industries, Ltd. - Brother Status Monitor Application.) -- C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
O4 - HKLM\..\Wow6432Node\Run: [AvastUI.exe] . (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-21-1373843428-64325457-3739209917-1000\..\Run: [MicrosoftPlugin] . (...) -- C:\Users\Educação\AppData\Roaming\SisPlugin\Start.exe
O4 - HKUS\S-1-5-21-1373843428-64325457-3739209917-1000\..\Run: [ujybmrpxnw] . (.Microsoft Corporation - Microsoft ® Windows Based Script Host.) -- C:\Windows\System32\wscript.exe
~ Application: Scanned in 00mn 00s



---\\ Boutões da barra de ferramentas principal do Internet Explorer (09)
O9 - Extra button: @C:\Program Files\Motorola\Bluetooth\Resources\ptb.dll,-247 [64Bits] - {bd707fe6-39f6-4bda-9265-86a76719bdc5} . (...) -- C:\Program Files\Motorola\Bluetooth\bluetooth.ico
~ IE Extra Buttons: Scanned in 00mn 00s



---\\ Alteração Dominio/Clientes DNS (017)
O17 - HKLM\System\CCS\Services\Tcpip\..\{5A5478CC-8571-4416-BC2A-ADD9D2EB88C4}: DhcpNameServer = 3.3.3.17
O17 - HKLM\System\CS1\Services\Tcpip\..\{5A5478CC-8571-4416-BC2A-ADD9D2EB88C4}: DhcpNameServer = 3.3.3.17
O17 - HKLM\System\CS2\Services\Tcpip\..\{5A5478CC-8571-4416-BC2A-ADD9D2EB88C4}: DhcpNameServer = 3.3.3.17
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 3.3.3.17
~ Domain: Scanned in 00mn 00s



---\\ Protocolo adicional (018)
O18 - Handler: vbscript [64Bits] - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} . (.Microsoft Corporation - Visualizador de HTML da Microsoft (R).) -- C:\Windows\System32\mshtml.dll
O18 - Filter: application/x-msdownload [64Bits] - {1E66F26B-79EE-11D2-8710-00C04F79ED0D} . (.Microsoft Corporation - Microsoft .NET Runtime Execution Engine.) -- C:\Windows\System32\mscoree.dll =>.Microsoft Corporation
~ Protocole Additionnel: Scanned in 00mn 00s



---\\ Valor do Registo AppInit_DLLs e sub-chaves Winlogon Notify (autorun) (O20)
O20 - Winlogon Notify: igfxcui . (.Intel Corporation - igfxdev Module.) -- C:\Windows\System32\igfxdev.dll
~ Winlogon: Scanned in 00mn 00s



---\\ Software instalados (042)
O42 - Logiciel: Driver 1.3 - (.OEM.) [HKLM][64Bits] -- {BA56CD60-1D9F-4BE6-AC2F-B7C4A5437C35}
O42 - Logiciel: OSD 1.12.10 - (.OEM.) [HKLM][64Bits] -- {5A9C96FE-1376-45E1-8556-C81255F0B5A7}
~ Logic: 21 Legitimates Filtered in 00mn 00s



---\\ HKCU & HKLM Software Keys
[HKCU\Software\Ask.com]
[HKCU\Software\SunFlowerOSD]
[HKLM\Software\SoilIO]
[HKLM\Software\Wow6432Node\CCB]
~ Key Software: 177 Legitimates Filtered in 00mn 00s



---\\ Conteúdo das pastas Programs/ProgramFiles/ProgramData/AppData (O43)
O43 - CFD: 09/03/2014 - 12:31:07 - [0] ----D C:\Users\Educação\AppData\Roaming\fake
O43 - CFD: 08/03/2014 - 14:15:55 - [5,891] ----D C:\Users\Educação\AppData\Roaming\SisPlugin
O43 - CFD: 10/01/2014 - 21:18:10 - [0] ----D C:\Users\Educação\AppData\Local\WEB2Print
~ Program Folder: 108 Legitimates Filtered in 00mn 56s



---\\ Últimos ficheiros alterados ou criados no Windows e Sistema32 (044)
O44 - LFC:[MD5.193BE8911A4CFD02E1D592496B1B22AA] - 08/03/2014 - 08:03:47 ---A- . (...) -- C:\Windows\stones56cc9262.bmp [921654]
O44 - LFC:[MD5.E2DDC6448A5546996107C68F23772DD1] - 09/03/2014 - 22:33:23 ---A- . (...) -- C:\Windows\System32\prfc0416.dat [147108]
O44 - LFC:[MD5.39A1BAE6B80AF2B24654644944EF283D] - 09/03/2014 - 22:33:23 ---A- . (...) -- C:\Windows\System32\prfh0416.dat [705308]
~ Files: 20 Legitimates Filtered in 00mn 06s



---\\ Enumeração das chaves do registo PoliciesSystem (MWPS) (O55)
O55 - MWPS:[HKLM\...\Policies\System] - "EnableUIADesktopToggle"=0
O55 - MWPS:[HKLM\...\Policies\System] - "FilterAdministratorToken"=0
~ MWPS: 16 Legitimates Filtered in 00mn 00s



---\\ Enumeração das chaves do registo PoliciesExplorer (MWPE) (O56)
O56 - MWPE:[HKLM\...\policies\Explorer] - "NoActiveDesktopChanges"=1
~ MWPE Keys: 3 Legitimates Filtered in 00mn 00s



---\\ Lista dos drivers do sistema (SDL) (O58)
O58 - SDL:[MD5.C04F7B373881009D7994D9BF55D24AB4] - 09/03/2014 - 08:09:32 ---A- . (...) -- C:\Windows\System32\Drivers\aswRvrt.sys [65776]
O58 - SDL:[MD5.90399625F341AB76BA4B85A5E860EB1F] - 09/03/2014 - 08:09:32 ---A- . (...) -- C:\Windows\System32\Drivers\aswVmm.sys [207904]
O58 - SDL:[MD5.0E5DA5369A0FCAEA12456DD852545184] - 13/07/2009 - 22:47:48 ---A- . (.Emulex - Storport Miniport Driver for LightPulse HBAs.) -- C:\Windows\System32\Drivers\elxstor.sys [530496]
O58 - SDL:[MD5.F2523EF6460FC42405B12248338AB2F0] - 10/06/2009 - 17:31:59 ---A- . (.Hauppauge Computer Works, Inc. - Hauppauge WinTV 885 Consumer IR Driver for eHome.) -- C:\Windows\System32\Drivers\hcw85cir.sys [31232]
O58 - SDL:[MD5.47B37E4F919BF170818920A98C2FE1C6] - 11/12/2009 - 17:28:52 ---A- . (...) -- C:\Windows\System32\Drivers\SoilIO.sys [17912]
O58 - SDL:[MD5.0626C7524FBE58E1AF6E76F1BB739CA2] - 03/12/2009 - 10:03:50 ---A- . (.Systems Internals - Windows NT Caps-lock Ctrl Swapper.) -- C:\Windows\System32\Drivers\Soilkbc.sys [13816]
O58 - SDL:[MD5.709BDE623D7680E2D2A958CD4DC0A902] - 03/12/2009 - 10:04:16 ---A- . (.Systems Internals - Windows NT Caps-lock Ctrl Swapper.) -- C:\Windows\System32\Drivers\SoilMC.sys [13304]
O58 - SDL:[MD5.F3817967ED533D08327DC73BC4D5542A] - 13/07/2009 - 22:45:55 ---A- . (.Promise Technology - Promise SuperTrak EX Series Driver for Windows.) -- C:\Windows\System32\Drivers\stexstor.sys [24656]
O58 - SDL:[MD5.37031EE3998E81D1046399C1D767EF83] - 26/08/2010 - 00:45:00 ---A- . (.IDT, Inc. - IDT PC Audio - SHANGHAI DEVELOPMENT CENTER.) -- C:\Windows\System32\Drivers\stwrt64.sys [507392]
~ Drivers: 16 Legitimates Filtered in 00mn 24s



---\\ Lista das ferramentas de remoção de vírus (LAT) (063)
O63 - Logiciel: ZHPDiag 2014 - (.Nicolas Coolman.) [HKLM] -- ZHPDiag_is1 =>.Nicolas Coolman
~ ADS: Scanned in 00mn 00s



---\\ Lista dos serviços Legacy du registo (064)
O64 - Services: CurCS - 10/06/2009 - C:\Windows\System32\Drivers\secdrv.sys (secdrv) .(.Macrovision Corporation, Macrovision Europe - Macrovision SECURITY Driver.) - LEGACY_SECDRV
~ Legacy: 119 Legitimates Filtered in 00mn 00s



---\\ Menu de inicialização Internet (068)
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files\Internet Explorer\iexplore.exe
~ Keys: Scanned in 00mn 00s



---\\ Pesquisa de infeção nos navegadores da Internet (SBI) (069)
O69 - SBI: SearchScopes [HKCU] {0633EE93-D776-472f-A0FF-E1416B8B2E3A} [DefaultScope] - (Bing) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Keys: Scanned in 00mn 00s



---\\ Lista das exceções do FireWall (FirewallRules) (O87)
O87 - FAEL: "{C089AC9D-4734-4819-8A62-710EB84FC6CF}" | In - Public - P6 - TRUE | .(.No owner - USDAgent Module.) -- C:\Program Files (x86)\Scan Assistant\USDAgent.exe
O87 - FAEL: "{11D585B8-3B4E-4CFB-A664-4E260A503D6A}" | In - Public - P17 - TRUE | .(.No owner - USDAgent Module.) -- C:\Program Files (x86)\Scan Assistant\USDAgent.exe
~ Firewall: 209 Legitimates Filtered in 00mn 01s



---\\ Listagem dos códigos dos software (PUC) (090)
O90 - PUC: "0B7614EA985FA2D4FB501E185D344CF9" . (.ES603 WDM Driver.) -- C:\Windows\Installer\{AE4167B0-F589-4D2A-BF05-E181D543C49F}\ARPPRODUCTICON.exe
O90 - PUC: "15687B932DF62574EB863CDB6B2F9DEE" . (.Webcam 1.5.) -- C:\Windows\Installer\{39B78651-6FD2-4752-BE68-C3BDB6F2D9EE}\_6FEFF9B68218417F98F549.exe
O90 - PUC: "A57F000A642A7A440897E9E9F709452B" . (.BioExcess.) -- C:\Windows\Installer\{A000F75A-A246-44A7-8079-9E9E7F9054B2}\ARPPRODUCTICON.exe
O90 - PUC: "CC76BC6E2D179b64D8344A46A1E9CE2B" . (.BioExcess.) -- C:\Windows\Installer\{E6CB67CC-71D2-46b9-8D43-A4641A9EECB2}\ARPPRODUCTICON.exe
~ Update Products: 17 Legitimates Filtered in 00mn 00s



---\\ Pesquisa dos pacotes WindowsInstaller (WIS) (O93) (NTFS)
[MD5.04584EFE0F36C4B6BFEEBE7B06D1CB79] [WIS][10/08/2008] (.NTRU Cryptosystems - NTRU TCG Software Stack.) -- C:\Windows\Installer\2f93e.msi [6488576]
~ WIS: 18 Legitimates Filtered in 00mn 07s



---\\ Estado general dos serviços não Microsoft (EGS) (SR=Executados, SS=Parados)
SS - | Demand 05/03/2014 257928 | (AdobeFlashPlayerUpdateSvc) . (.Adobe Systems Incorporated.) - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
SS - | Demand 21/05/2012 276288 | (cphs) . (.Intel Corporation.) - C:\Windows\SysWow64\IntelCpHeciSvc.exe
SS - | Demand 11/07/2012 647680 | (FLEXnet Licensing Service) . (.Macrovision Europe Ltd..) - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
SS - | Demand 27/02/2014 118896 | (MozillaMaintenance) . (.Mozilla Foundation.) - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
SS - | Auto 05/08/2008 1249280 | (tcsd_win32.exe) . (...) - C:\Program Files (x86)\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe

SR - | Auto 18/12/2012 65192 | (AdobeARMservice) . (.Adobe Systems Incorporated.) - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
SR - | Auto 09/03/2014 50344 | (avast! Antivirus) . (.AVAST Software.) - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
SR - | Demand 15/04/2011 4180824 | (Bluetooth Device Manager) . (.Motorola Solutions, Inc..) - C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe
SR - | Auto 17/03/2011 1193040 | (Bluetooth Media Service) . (.Motorola Solutions, Inc..) - C:\Program Files\Motorola\Bluetooth\audiosrv.exe
SR - | Auto 04/05/2011 783704 | (Bluetooth OBEX Service) . (.Motorola Solutions, Inc..) - C:\Program Files\Motorola\Bluetooth\obexsrv.exe
SR - | Demand 25/01/2010 245760 | (BrYNSvc) . (.Brother Industries, Ltd..) - C:\Program Files (x86)\Browny02\BrYNSvc.exe
SR - | Auto 27/05/2010 697712 | (EgisTec Service) . (.Egis Technology Inc..) - C:\Program Files (x86)\EgisTec BioExcess\EgisService.exe
SR - | Auto 27/05/2010 646000 | (EgisTec Ticket Service) . (.Egis Technology Inc..) - C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe
SR - | Demand 11/07/2012 1028096 | (FLEXnet Licensing Service 64) . (.Macrovision Europe Ltd..) - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
SR - | Auto 13/09/2010 13336 | (IAStorDataMgrSvc) . (.Intel Corporation.) - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
SR - | Auto 05/10/2010 325656 | (LMS) . (.Intel Corporation.) - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
SR - | Auto 20/06/2011 229888 | (Samsung Network Fax Server) . (.Samsung Electronics Co., Ltd..) - C:\Windows\system32\spool\drivers\x64\3\NetFaxServer64.exe
SR - | Auto 05/10/2010 2655768 | (UNS) . (.Intel Corporation.) - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
SR - | Auto 13/07/2009 27136 | C:\Program Files (x86)\Windows Defender\mpsvc.dll (WinDefend) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
SR - | Auto 10/07/1658 0 | (WMPNetworkSvc) . (...) - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe =>.Microsoft Corporation
SR - | Auto 13/07/2009 27136 | C:\Windows\System32\wuaueng.dll (wuauserv) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe

~ Services: Scanned in 00mn 10s



---\\ Scâner Aditional (088)
Database Version : 13031 - (03/03/2014)
Clés trouvées (Keys found) : 1
Valeurs trouvées (Values found) : 0
Dossiers trouvés (Folders found) : 0
Fichiers trouvés (Files found) : 0

[HKCU\Software\Ask.com] =>Toolbar.AskBar
~ Additionnel Scan: 188092 Items scanned in 00mn 42s



---\\ Sumário das deteções encontradas na sua estação
~ MSI: 0 link(s) detected in 00mn 42s



~ 885 Legitimates filtered by white list
End of the scan (428 lines in 03mn 09s)(0)

Há programas desnecessários iniciando junto com o Windows, o que torna o seu PC mais lento. Para corrigir isto, siga as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

De preferência deixe apenas os programas de segurança (anti-vírus/anti-spywares/firewall) iniciarem junto com o Windows.

Use também o programa Ccleaner, indicado neste tutorial acima, para fazer uma limpeza e otimização do PC agora e de tempos em tempos.
_______________________________________________________________________________________________________________

 Copie todo o texto destacado em vermelho abaixo (começando em script zhpfix e indo até emptyclsid)

script zhpfix
SysRestore
O4 - GS\Desktop [Educação]: DSC04719 - Atalho.lnk . (...) -- E:\fotos\DSC04719.JPG (.not file.)
O4 - GS\Desktop [Educação]: DSC04720 - Atalho.lnk . (...) -- E:\fotos\DSC04720.JPG (.not file.)
O4 - GS\Desktop [Educação]: MAH04668 - Atalho.lnk . (...) -- E:\fotos\MAH04668.MP4 (.not file.)
O4 - GS\Startup [Public]: Assistente para criação de disco de recuperação.lnk . (...) -- C:\Program Files (x86)\Positivo Informática\Recovery\Recovery2.exe (.not file.)
O4 - GS\Startup [Educação]: AskUpdate.LNK . (.TSDHF24UIG5U3YG5IU34H53I4UOG5OI5GUIU1320290 - No Comment.) -- C:\Users\Educação\AppData\Roaming\AskUpdate.cpl
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe (.not file.)
[HKCU\Software\Ask.com]
O43 - CFD: 09/03/2014 - 12:31:07 - [0] ----D C:\Users\Educação\AppData\Roaming\fake
[HKCU\Software\Ask.com] =>Toolbar.AskBar
ShortcutFix
ProxyFix
EmptyTemp
EmptyFlash
emptyclsid
_____________________________________________________________________________________________________________

 Vá no menu: Iniciar > Todos os programas > ZHP > Abra o Zhpfix > Clique em Importação > Clique no botão GO > Clique em Oui > Caso queira que os arquivos da lixeira sejam excluídos clique em Oui novamente > Um relatório aparecerá no bloco de notas.

Copie este relatório e poste em sua próxima resposta.

Rapport de ZHPFix 2014.2.16.5 par Nicolas Coolman, Update du 16/02/2014
Fichier d'export Registre :
Run by Educação at 10/03/2014 06:55:17
High Elevated Privileges : OK
Windows 7 Business Edition, 64-bit Service Pack 1 (Build 7601)


Reciclagem vazia (00mn 14s)

========== Restauração Sistema ==========
Ponto de restauro do sistema criado com sucesso


========== Recapitulativo ==========
1 : Restauração Sistema


End of clean in 01mn 06s

========== Caminho do ficheiro do relatório ==========
C:\Users\Educação\AppData\Roaming\ZHP\ZHPFix[R1].txt - 10/03/2014 06:55:31 [518]

Você copiou todo o texto em vermelho que te passei? Pelo relatório que você postou parece-me que você não fez o procedimento com o ZHPFix da forma que lhe passei. Repita o procedimento, por gentileza, exatamente como lhe passei e depois disto poste o novo relatório que ele irá criar.
_____________________________________________________________________________________

 Siga, por gentileza, as dicas deste tutorial para fazer uma limpeza de seu PC com o Malwarebytes:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Na sua próxima resposta poste este log (relatório) do Malwarebytes juntamente com o novo relatório do ZHPFix.

Ficamos no aguardo.