nationzoom.com

Boa noite! Meus navegadores são IE e Chrome, todos infectados pelo nationzoom.com. Removi todas as extensões, deletei todos os programas instalados, usei antivirus e anti malwares, porem, não sai dos meus navegadores.
Como devo proceder? Grata

 Oi Sandra! Seja bem vinda ao Fórum PC Brasil.

Siga, por gentileza, as dicas dos tutoriais abaixo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste, por gentileza, o log do Adwcleaner que estará em C:\AdwCleaner\AdwCleaner[S0].txt e o log do Junkware Removal Tool que estará salvo em sua área de trabalho com o nome de JRT.txt

Ficamos na espera.

:rindo_atoa: Obrigada, Marcos!!! Adwcleaner resolveu meu problema!



***** [ Serviços ] *****


***** [ Arquivos / Pastas ] *****

Pasta Deletada : C:\ProgramData\apn
Pasta Deletada : C:\ProgramData\Babylon
Pasta Deletada : C:\ProgramData\baidu
Pasta Deletada : C:\ProgramData\BitGuard
Pasta Deletada : C:\ProgramData\Browser Manager
Pasta Deletada : C:\ProgramData\BrowserProtect
Pasta Deletada : C:\ProgramData\eSafe
Pasta Deletada : C:\ProgramData\WPM
Pasta Deletada : C:\Program Files (x86)\BonanzaDeals
Pasta Deletada : C:\Program Files (x86)\Claro
Pasta Deletada : C:\Program Files (x86)\Mobogenie
Pasta Deletada : C:\Program Files (x86)\Movies Toolbar
Pasta Deletada : C:\Program Files (x86)\MyPC Backup
Pasta Deletada : C:\Program Files (x86)\WinZip Registry Optimizer
Pasta Deletada : C:\Program Files (x86)\WinZipper
Pasta Deletada : C:\Users\Usuario\AppData\Local\genienext
Pasta Deletada : C:\Users\Usuario\AppData\Local\lollipop
Pasta Deletada : C:\Users\Usuario\AppData\Local\Mobogenie
Pasta Deletada : C:\Users\Usuario\AppData\Local\torch
Pasta Deletada : C:\Users\Usuario\AppData\Roaming\baidu
Pasta Deletada : C:\Users\Usuario\AppData\Roaming\Iminent
Pasta Deletada : C:\Users\Usuario\AppData\Roaming\iSafe
Pasta Deletada : C:\Users\Usuario\AppData\Roaming\Systweak
Pasta Deletada : C:\Users\Usuario\AppData\Roaming\WinZipper
Pasta Deletada : C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Mobogenie
Arquivo Deletada : C:\END
Arquivo Deletada : C:\Windows\System32\roboot64.exe
Arquivo Deletada : C:\Users\Usuario\Desktop\Mobogenie.lnk
Arquivo Deletada : C:\Users\Usuario\AppData\Local\Google\Chrome\User Data\Default\Extensions\newtab.crx
Arquivo Deletada : C:\Windows\System32\Tasks\Desk 365 RunAsStdUser

***** [ Atalhos ] *****

Atalho Desinfectada : C:\Users\Public\Desktop\Google Chrome.lnk
Atalho Desinfectada : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk
Atalho Desinfectada : C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Atalho Desinfectada : C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk
Atalho Desinfectada : C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
Atalho Desinfectada : C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
Atalho Desinfectada : C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk
Atalho Desinfectada : C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk
Atalho Desinfectada : C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\Google Chrome.lnk

***** [ Registro ] *****

Chave Deletedo : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff
Chave Deletedo : HKCU\Software\Classes\Applications\lollipop.exe
Valor Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [NextLive]
Chave Deletedo : HKLM\SOFTWARE\Classes\Prod.cap
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bitguard.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bprotect.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\browsemngr.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\browserdefender.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\browsermngr.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\browserprotect.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bundlesweetimsetup.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cltmngsvc.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\delta babylon.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\delta tb.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\delta2.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\deltainstaller.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\deltasetup.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\deltatb.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\deltatb_2501-c733154b.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iminentsetup.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\sweetimsetup.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\tbdelta.exetoolbar783881609.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Mobogenie.exe
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MobogenieAdd
Valor Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [mobilegeni daemon]
Chave Deletedo : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\DeskSvc
Chave Deletedo : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc
Chave Deletedo : HKCU\Software\5c68fd0e13cbf14
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7C3B01BC-53A5-48A0-A43B-0C67731134B9}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{0ABE0FED-50E7-4E42-A125-57C0A11DBCDE}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{3D86A75B-CB6B-4764-885D-CA6336F04BA2}
Chave Deletedo : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Chave Deletedo : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Chave Deletedo : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2001}
Chave Deletedo : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2001}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Valor Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\CLSID\{0EEDB912-C5FA-486F-8334-57288578C627}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Valor Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2001}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Chave Deletedo : HKCU\Software\BI
Chave Deletedo : HKCU\Software\dsiteproducts
Chave Deletedo : HKCU\Software\ilivid
Chave Deletedo : HKCU\Software\Imesh
Chave Deletedo : HKCU\Software\InstallCore
Chave Deletedo : HKCU\Software\lollipop
Chave Deletedo : HKCU\Software\SmartBar
Chave Deletedo : HKCU\Software\Softonic
Chave Deletedo : HKCU\Software\systweak
Chave Deletedo : HKCU\Software\torch
Chave Deletedo : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Chave Deletedo : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Chave Deletedo : HKLM\Software\DataMngr
Chave Deletedo : HKLM\Software\Desksvc
Chave Deletedo : HKLM\Software\do-searchSoftware
Chave Deletedo : HKLM\Software\eSafeSecControl
Chave Deletedo : HKLM\Software\hdcode
Chave Deletedo : HKLM\Software\supWPM
Chave Deletedo : HKLM\Software\systweak
Chave Deletedo : HKLM\Software\torch
Chave Deletedo : HKLM\Software\winzipersvc
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mobogenie

***** [ Navegadores ] *****

-\\ Internet Explorer v11.0.9600.16428

Configurações Restauradas : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Configurações Restauradas : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Configurações Restauradas : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]

-\\ Google Chrome v32.0.1700.76

[ Arquivo : C:\Users\Usuario\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [16914 octets] - [17/01/2014 11:40:34]
AdwCleaner[S0].txt - [14200 octets] - [17/01/2014 11:44:22]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [14261 octets] ##########

Ainda há problemas no seu PC.

Siga, por gentileza, as dicas do tutorial do Junkware Removal Tool e poste o log dele em seu tópico para podermos analisar.

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Professional x64
Ran by Usuario on 17/01/2014 at 16:51:08,31
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{3004627E-F8E9-4E8B-909D-316753CBA923}
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-2167238905-1377946983-2046590393-1000\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AboutURLs\\Tabs



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\baidu
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\dsiteproducts
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\baidu
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{41D51CE8-1389-4B5E-B1B9-763FCE93B216}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Usuario\appdata\locallow\datamngr"



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 17/01/2014 at 17:13:07,54
End of JRT log

 Mais problemas foram removidos pelo Junkware Removal Tool.
_____________________________________________________________________________________

Siga, por gentileza, as dicas deste tutorial para fazer uma limpeza de seu PC com o Malwarebytes:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Na sua próxima resposta poste este log do Malwarebytes.

Ficamos no aguardo.

18/01/2014 01:19:27
mbam-log-2014-01-18 (01-19-27).txt

Tipo de Verificação: Verificação Completa (C:\|)
Opções de verificações ativadas: Memória | Inicialização | Registro | Sistema de arquivos | Heurística/Extra | Heurística/Shuriken | PUP | PUM
Opções de verificação desativadas: P2P
Objetos escaneados: 334949
Tempo decorrido: 45 minuto(s), 30 segundo(s)

Processos de Memória Detectados: 0
(Não foram detectados ítens maliciosos)

Módulos de Memória Detectados: 0
(Não foram detectados ítens maliciosos)

Chaves de Registro Detectadas: 0
(Não foram detectados ítens maliciosos)

Valores de Registro Detectadas: 0
(Não foram detectados ítens maliciosos)

Itens de Dados no Registro Detectadas: 0
(Não foram detectados ítens maliciosos)

Pastas Detectadas: 0
(Não foram detectados ítens maliciosos)

Arquivos Detectados: 2
C:\Users\Usuario\AppData\Local\Temp\is1590112554\17907629_stp\JumpFlipSetup.exe (PUP.Optional.JumpFlip.A) -> Enviado para a Quarentena e deletado com sucesso.
C:\Users\Usuario\Downloads\CodecPackage.exe (PUP.Optional.JumpyApps) -> Enviado para a Quarentena e deletado com sucesso.

(fim)
  

Só mais estes procedimentos abaixo e o problema estará resolvido:

Instale o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (caso já tenha ele, não precisa instalar de novo).

Abra o Ccleaner > clique no botão Limpeza > clique na opção Executar Limpeza. Isto é demonstrado na imagem abaixo:


Confirme a operação acima clicando no botão OK. Aguarde a conclusão do procedimento.

Depois disto, clique no botão botão Registro > Procurar Erros > Corrigir erro(s) selecionado(s) > neste momento você poderá optar por fazer uma cópia das alterações que serão feitas no registro (por motivos de segurança), escolha a opção que desejar (sim ou não) > e confirme a limpeza clicando no botão Corrigir todos os erros selecionados > clique no botão Fechar (ou OK):

__________________________________________________________

Depois disto siga também as dicas destes tutoriais abaixo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
___________________________________

Para remover os programas usados na limpeza deste PC e criar um novo ponto de restauração seguro e sem problemas, baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (...de Xplode) e salve no Desktop (Área de Trabalho)

*Depois disto é só executá-lo, deixar selecionadas as opções  Remove disinfection tools e Purge system restore

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

*Clique em [Run]

Depois de executar o Delfix conforme descrito acima, é só deletar o DelFix e o arquivo C:\DelFix.txt

   Um abraço!

CASO RESOLVIDO

Caso a autora do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.