Houve um problema na inicialização de meu notebook

Bom dia,
estou com um problema no meu notebook
toda vez que inicio aparece a mensagem de erro:
Houve um problema na inicialização: C\users\MEU USUÁRIO\conduit\backgroundcontainer\backgroundcontainer.dll não foi possível encontrar o módulo especificado..
alguém pode me ajudar?

 Olá alexandred! Seja bem vindo ao Fórum PC Brasil.

Faça o download do [Tens de ter uma conta e sessão iniciada para poderes visualizar este link].

*Execute-o e clique no botão Main Menu.

* Na próxima tela que surgirá clique em [Do a system scan and save a logfile].

*Um relatório será apresentado.

*Selecione todo o conteúdo deste relatório e copie (Ctrl+c).

Depois disso é só voltar aqui no fórum e postar este log do Hijackthis para que ele possa ser analisado.

Ficamos no aguardo de sua resposta.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:18:35, on 12/01/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Samsung\Settings\sSettings.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Samsung\Side Sync\SideSync.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Gleice & Isabela\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FWD8VIEY\SoftonicDownloader_para_hijackthis.exe
C:\Users\Gleice & Isabela\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: IEExtension.VDownloaderBHO - {7b523e7c-f096-4e36-a0cb-7efeb5c675c1} - mscoree.dll (file missing)
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\17.3.0.49\AVG Secure Search_toolbar.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~2\Office15\GROOVEEX.DLL
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\17.3.0.49\AVG Secure Search_toolbar.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [CLMLServer_For_P2G8] "C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe"
O4 - HKLM\..\Run: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\17.3.0\ViProtocol.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O20 - AppInit_DLLs:
O21 - SSODL: EldosMountNotificator - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\windows\SysWow64\CbFsMntNtf3.dll
O22 - SharedTaskScheduler: Virtual Storage Mount Notification - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\windows\SysWow64\CbFsMntNtf3.dll
O23 - Service: Adobe Active File Monitor V11 (AdobeActiveFileMonitor11.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: AtherosSvc - Qualcomm Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: Watchdog do AVG (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Easy Launcher - Samsung Electronics CO., LTD. - C:\Program Files (x86)\Samsung\Settings\CmdServer\EasyLauncher.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: Elan Service (ETDService) - ELAN Microelectronics Corp. - C:\Program Files\Elantech\ETDService.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: KMS Server Service (KMSEmulator) - Unknown owner - C:\ProgramData\KMSAuto\KMSES.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: SW Update Service (SWUpdateService) - Samsung Electronics CO., LTD. - C:\Program Files (x86)\Samsung\SW Update\SWMAgent.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater17.3.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: ZAtheros Bt and Wlan Coex Agent - Atheros - C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe

--
End of file - 10181 bytes

Olá alexandred

Darei continuidade no seu caso até o retorno do Marcos....  

Baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (...de Xplode) e salve-o no Desktop (Área de Trabalho)

*Salve qualquer trabalho aberto e feche o seu navegador

*Execute-o, clique [Examinar] e aguarde o término

*Clique [Limpar] e aguarde o término

*Caso seja solicitada a reinicialização do PC, clique [OK] para reiniciar.

*Cole o relatório C:\AdwCleaner\AdwCleaner[S0].txt

# AdwCleaner v3.013 - Relatório criado 12/01/2014 às 13:49:30
# Atualizado 24/11/2013 por Xplode
# Sistema Operacional : Windows 8 Single Language (64 bits)
# Usuário : Gleice & Isabela - ALEXANDRE
# Executando de : C:\Users\Gleice & Isabela\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\E8FXU68Y\adwcleaner-3.013.exe
# Opção : Limpar

***** [ Serviços ] *****


***** [ Arquivos / Pastas ] *****

Pasta Deletada : C:\ProgramData\AVG Secure Search
Pasta Deletada : C:\ProgramData\boost_interprocess
Pasta Deletada : C:\ProgramData\Conduit
Pasta Deletada : C:\ProgramData\eSafe
Pasta Deletada : C:\Program Files (x86)\AVG Secure Search
Pasta Deletada : C:\Program Files (x86)\Conduit
Pasta Deletada : C:\Program Files (x86)\Common Files\AVG Secure Search
Pasta Deletada : C:\Users\Gleice & Isabela\AppData\Local\AVG Secure Search
Pasta Deletada : C:\Users\Gleice & Isabela\AppData\Local\BeamriseUninstall
Pasta Deletada : C:\Users\Gleice & Isabela\AppData\Local\Conduit
Pasta Deletada : C:\Users\Gleice & Isabela\AppData\LocalLow\AVG Secure Search
Pasta Deletada : C:\Users\Gleice & Isabela\AppData\LocalLow\Conduit
Pasta Deletada : C:\Users\Gleice & Isabela\AppData\LocalLow\Minibar
Pasta Deletada : C:\Users\Gleice & Isabela\AppData\LocalLow\PriceGong
Pasta Deletada : C:\Users\Gleice & Isabela\Documents\optimizer pro
Arquivo Deletada : C:\END
Arquivo Deletada : C:\windows\System32\Tasks\BackgroundContainer Startup Task

***** [ Atalhos ] *****

Atalho Desinfectada : C:\Users\Gleice & Isabela\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Atalho Desinfectada : C:\Users\Gleice & Isabela\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk

***** [ Registro ] *****

Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLL
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Chave Deletedo : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Chave Deletedo : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Chave Deletedo : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Chave Deletedo : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Chave Deletedo : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Chave Deletedo : HKLM\SOFTWARE\Classes\S
Chave Deletedo : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Chave Deletedo : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Chave Deletedo : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Chave Deletedo : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Chave Deletedo : HKLM\SOFTWARE\Classes\wajam.WajamBHO
Chave Deletedo : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1
Valor Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Chave Deletedo : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Chave Deletedo : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Chave Deletedo : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc
Chave Deletedo : HKLM\SOFTWARE\Classes\Toolbar.CT3312806
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Chave Deletedo : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Valor Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Dados Restaurada : HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command
Chave Deletedo : HKCU\Software\AVG Secure Search
Chave Deletedo : HKCU\Software\BI
Chave Deletedo : HKCU\Software\InstallCore
Chave Deletedo : HKCU\Software\Softonic
Chave Deletedo : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Chave Deletedo : HKCU\Software\AppDataLow\Software\Conduit
Chave Deletedo : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Chave Deletedo : HKCU\Software\AppDataLow\Software\Crossrider
Chave Deletedo : HKCU\Software\AppDataLow\Software\PriceGong
Chave Deletedo : HKCU\Software\AppDataLow\Software\SmartBar
Chave Deletedo : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Chave Deletedo : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Chave Deletedo : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Chave Deletedo : HKLM\Software\aartemisSoftware
Chave Deletedo : HKLM\Software\AVG Secure Search
Chave Deletedo : HKLM\Software\AVG Security Toolbar
Chave Deletedo : HKLM\Software\Conduit
Chave Deletedo : HKLM\Software\dosearchessoftware
Chave Deletedo : HKLM\Software\eSafeSecControl
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search

***** [ Navegadores ] *****

-\\ Internet Explorer v10.0.9200.16537

Configurações Restauradas : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Configurações Restauradas : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Configurações Restauradas : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
Configurações Restauradas : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
Configurações Restauradas : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Configurações Restauradas : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Configurações Restauradas : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
Configurações Restauradas : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]

*************************

AdwCleaner[R0].txt - [11923 octets] - [12/01/2014 13:46:13]
AdwCleaner[S0].txt - [10023 octets] - [12/01/2014 13:49:30]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [10084 octets] ##########

Baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (...de Smeenk)

*Extraia o arquivo zoek.com para o Desktop (Área de Trabalho)

*Execute-o, copie e cole as linhas em marrom no espaço do Zoek

autoclean;
emptyalltemp;

*Feche o seu navegador e clique [Run Script]

*Durante o scan a mensagem abaixo será apresentada. Aguarde o término...pode demorar!

Zoek.exe is running now.
Do not start any browser windows, they will be closed automatically.
Please wait! This window will close when finished.
A logfile will open afterwards and can also be found on your systemdrive as zoek-results.log

*Caso a reinicialização do PC seja solicitada, clique [OK]

*Cole ou anexe o relatório C:\zoek-results.txt

meu problema ainda não foi resolvido?

alexandred escreveu:meu problema ainda não foi resolvido?

Os adwares como estes que estão em seu PC se espalham por vários lugares do computador, por isto é importante seguir este procedimento que o Wings lhe passou para complementar a limpeza.

está há 1 hora parado assim:
Zoek.exe v5.0.0.0 Updated 09-Januari-2014
Microsoft Windows 8 Single Language 6.2.9200 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Gleice & Isabela\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\E8FXU68Y\zoek.exe [Scan all users] [Script inserted]

===== Runcheck 14:41:11,02 =====

--- Create Environment Variables 14:41:12,19
--- Create System Restore Point 14:41:34,22
--- Checking Input 14:41:42,97
--- AU AppData Check 14:41:51,94
--- Remove From Windows Installer 14:42:01,28
--- IE Startpage Check 14:44:33,49
--- Program Files DB Check 14:45:10,04
--- C:\ProgramData DB Check 14:47:43,08
--- C:\Users\Default\AppData\Local DB Check 14:47:45,20
--- C:\Users\Default User\AppData\Local DB Check 14:47:45,20
--- C:\Users\Gleice & Isabela\AppData\Local DB Check 14:47:45,20
--- C:\windows\SysNative\config\systemprofile\AppData\Local DB Check 14:47:45,20
--- C:\windows\sysWoW64\config\systemprofile\AppData\Local DB Check 14:47:45,20
--- C:\windows\serviceprofiles\networkservice\AppData\Local DB Check 14:47:45,20
--- C:\windows\serviceprofiles\Localservice\AppData\Local DB Check 14:47:45,20
--- C:\ProgramData\Microsoft\Windows\Start Menu\Programs DB Check 14:50:42,44
--- Tasks DB Check 14:51:13,11
--- Downloads DB Check 14:51:21,47
--- C:\Users\Gleice & Isabela\AppData\LocalLow DB Check 14:51:34,20
--- C:\windows\SysNative\config\systemprofile\AppData\LocalLow DB Check 14:51:34,20
--- C:\windows\sysWoW64\config\systemprofile\AppData\LocalLow DB Check 14:51:34,20
--- Tasks2 DB Check 14:52:59,50
--- Documents DB Check 14:53:28,47
--- C:\Users\Public\Desktop DB Check 14:53:35,60

Seu antivirus está com a proteção residente ativada? Se estiver, desative-a temporariamente para acelerar o trabalho do Zoek.
__________________________________________

Veja também a luz indicadora do processador para ver se está piscando, mostrando assim que o Zoek está trabalhando.

Z-Analyse V1.0.0.1 Updated 09-Januari-2014
Microsoft Windows 8 Single Language 6.2.9200 x64
Running in: Normal Mode Internet Access Detected

==== Older Logs ======================

C:\zoek-results2014-01-12-164139.log 431 bytes

==== C:\zoek_backup content ======================

C:\zoek_backup (files=0 folders=0 0 bytes)

==== EOF on 12/01/2014 at 16:23:28,44 ======================

Você postou o log do programa Z-Analyse. Mas o programa a ser executado é o Zoek.

Você executou o Zoek da forma que o Wings falou ou só este Z-Analyse?

O log do Zoek deve estar em C:\zoek-results

execitei o zoek.com

Veja, por gentileza, se há um outro log dele neste local do seu PC: C:\zoek-results

só aparece esse vou executar tudo de novo, devo?

Veja se consegue abrir este arquivo abaixo e veja o log que há nele, por gentileza:

C:\zoek-results2014-01-12-164139.log

Zoek.exe v5.0.0.0 Updated 09-Januari-2014
Microsoft Windows 8 Single Language 6.2.9200 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Gleice & Isabela\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\E8FXU68Y\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

12/01/2014 14:41:39 Zoek.exe System Restore Point Created Succesfully.

Siga, por gentileza, as dicas do tutorial abaixo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste, por gentileza, o log do Junkware Removal Tool que estará salvo em sua área de trabalho com o nome de JRT.txt .

Ficamos na espera.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 8 Single Language x64
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 12/01/2014 at 17:08:27,61
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 O log do Junkware Removal Tool está limpo.

Como está seu PC após estes procedimentos?

desliguei o notebook e liguei novamente e não apareceu mais a msg de erro..
funcionou..
obrigado

como removo essas ferramentas do computador? pode ser pelo revo uninstall?

 Fico feliz que o problema foi resolvido.
______________________________

Só mais estes procedimentos abaixo para terminarmos:

 Para remover os programas usados na limpeza deste PC e criar um novo ponto de restauração seguro e sem problemas, baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (...de Xplode) e salve no Desktop (Área de Trabalho)

*Depois disto é só executá-lo, deixar selecionadas as opções Remove disinfection tools e Purge system restore

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

*Clique em [Run]

Depois de executar o Delfix conforme descrito acima, é só deletar o DelFix e o arquivo C:\DelFix.txt
__________________________________

 Há programas desnecessários iniciando junto com o Windows, o que torna o seu PC mais lento. Para corrigir isto, siga as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

De preferência deixe apenas os programas de segurança (anti-vírus/anti-spywares/firewall) iniciarem junto com o Windows.

Use também o programa Ccleaner, indicado neste tutorial acima, para fazer uma limpeza e otimização do PC agora e de tempos em tempos.
_____________________________________

 Depois disto siga também as dicas destes tutoriais abaixo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
___________________________________

  Um abraço!

CASO RESOLVIDO

Caso o autor do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.