Problema na inicialização do Notebook

Oi,
Estou com um problema no meu notebook, aproximadamente há 2 meses. Sempre ao iniciar aparece uma mensagem que informa:
RunDLL
Houve um problema na inicialização do C:\Users\Amanda\AppData\Local\Temp\CT2851643\plugins\TBVerifier.dll
Não foi possível encontrar o módulo especificado.
Clico em OK, a mensagem desaparece, porém reaparece ao iniciar o notebook novamente. Gostaria, se possível, de uma solução para este problema.
Desde já agradeço!

  Olá Meireles.

 Faça o download do [Tens de ter uma conta e sessão iniciada para poderes visualizar este link].

*Execute-o e clique no botão Main Menu.

* Na próxima tela que surgirá clique em [Do a system scan and save a logfile].

*Um relatório será apresentado.

*Selecione todo o conteúdo deste relatório e copie (Ctrl+c).

Depois disso é só voltar aqui no fórum e postar este log do Hijackthis para que ele possa ser analisado.

Ficamos no aguardo de sua resposta.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:05:11, on 31/01/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Amanda\Desktop\HijackThis.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
O3 - Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file)
O4 - HKLM\..\Run: [Intel AppUp(SM) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe" --domain-id F0399437-FD0C-4A48-B101-F0314A6172E4
O4 - HKLM\..\Run: [CLMLServer_For_P2G8] "C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe"
O4 - HKLM\..\Run: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R
O4 - HKCU\..\Run: [ConduitFloatingPlugin_mdebcffgnijbblbinknkbefciofebcda] "C:\windows\SysWOW64\Rundll32.exe" "C:\Users\Amanda\AppData\Local\Temp\CT2851643\plugins\TBVerifier.dll",RunConduitFloatingPlugin mdebcffgnijbblbinknkbefciofebcda
O4 - HKCU\..\RunOnce: [Uninstall C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112_2\amd64] C:\windows\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112_2\amd64"
O8 - Extra context menu item: &Enviar para o OneNote - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] Files (x86)\Microsoft Office\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: E&xport to Microsoft Excel - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: E&xportar para o Microsoft Excel - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] Files (x86)\Microsoft Office\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AtherosSvc - Qualcomm Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Easy Launcher - Samsung Electronics CO., LTD. - C:\Program Files (x86)\Samsung\Settings\CmdServer\EasyLauncher.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: ZAtheros Bt&Wlan Coex Agent - Atheros - C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe

--
End of file - 9201 bytes

O problema não foi resolvido.
Continua aparecendo a mensagem.

Meireles escreveu:Obrigada Power Max!
Vou reiniciar o notebook agora para saber se reaparece a mensagem.

este primeiro programa não removeu nada ainda. Ele é só para fazer uma análise.

 Siga, por gentileza, as dicas do tutorial abaixo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste, por gentileza, o log do Adwcleaner que estará em C:\AdwCleaner\AdwCleaner[S0].txt

Ficamos na espera.

Oi,
O download do AdwCleaner não está sendo possível, pois o link não está podendo ser acessado.

Você encontra este programa para download também neste link abaixo:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

# AdwCleaner v3.018 - Relatório criado 31/01/2014 às 12:13:21
# Atualizado 28/01/2014 por Xplode
# Sistema Operacional : Windows 8 Single Language (64 bits)
# Usuário : Amanda - AMANDACECÍLIA
# Executando de : C:\Users\Amanda\Desktop\AdwCleaner.exe
# Opção : Limpar

***** [ Serviços ] *****


***** [ Arquivos / Pastas ] *****

Pasta Deletada : C:\ProgramData\Babylon
Pasta Deletada : C:\ProgramData\baidu
Pasta Deletada : C:\ProgramData\boost_interprocess
Pasta Deletada : C:\ProgramData\DealPlyLive
Pasta Deletada : C:\ProgramData\Tarma Installer
Pasta Deletada : C:\Program Files (x86)\baidu
Pasta Deletada : C:\Program Files (x86)\Conduit
Pasta Deletada : C:\Program Files (x86)\DealPly
Pasta Deletada : C:\Program Files (x86)\DealPlyLive
Pasta Deletada : C:\Program Files (x86)\Iminent
Pasta Deletada : C:\Program Files (x86)\Movdap
Pasta Deletada : C:\Program Files (x86)\Web Cake
Pasta Deletada : C:\Program Files (x86)\WinZip Registry Optimizer
Pasta Deletada : C:\Users\Amanda\AppData\Local\b1e
Pasta Deletada : C:\Users\Amanda\AppData\Local\Conduit
Pasta Deletada : C:\Users\Amanda\AppData\Local\DealPlyLive
Pasta Deletada : C:\Users\Amanda\AppData\Local\lollipop
Pasta Deletada : C:\Users\Amanda\AppData\LocalLow\Conduit
Pasta Deletada : C:\Users\Amanda\AppData\LocalLow\Delta
Pasta Deletada : C:\Users\Amanda\AppData\LocalLow\Minibar
Pasta Deletada : C:\Users\Amanda\AppData\Roaming\B1Toolbar
Pasta Deletada : C:\Users\Amanda\AppData\Roaming\Babylon
Pasta Deletada : C:\Users\Amanda\AppData\Roaming\baidu
Pasta Deletada : C:\Users\Amanda\AppData\Roaming\DealPly
Pasta Deletada : C:\Users\Amanda\AppData\Roaming\ExpressFiles
Pasta Deletada : C:\Users\Amanda\AppData\Roaming\Movdap
Pasta Deletada : C:\Users\Amanda\AppData\Roaming\Web Cake
Pasta Deletada : C:\Users\Amanda\AppData\Roaming\Mozilla\Firefox\Profiles\fxo2qjim.default\Extensions\plugin@getwebcake.com
Pasta Deletada : C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\fjoijdanhaiflhibkljeklcghcmmfffh
Pasta Deletada : C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\mdebcffgnijbblbinknkbefciofebcda
Arquivo Deletada : C:\windows\System32\roboot64.exe
Arquivo Deletada : C:\Users\Amanda\AppData\Roaming\Mozilla\Firefox\Profiles\fxo2qjim.default\invalidprefs.js
Arquivo Deletada : C:\Users\Amanda\AppData\Roaming\Mozilla\Firefox\Profiles\fxo2qjim.default\searchplugins\Babylon.xml
Arquivo Deletada : C:\Users\Amanda\AppData\Roaming\Mozilla\Firefox\Profiles\fxo2qjim.default\searchplugins\delta.xml
Arquivo Deletada : C:\Users\Amanda\AppData\Roaming\Mozilla\Firefox\Profiles\fxo2qjim.default\user.js
Arquivo Deletada : C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_igdhbblpcellaljokkpfhcjlagemhgjl_0.localstorage
Arquivo Deletada : C:\windows\Tasks\Dealply.job
Arquivo Deletada : C:\windows\System32\Tasks\Express FilesUpdate

***** [ Atalhos ] *****


***** [ Registro ] *****

Chave Deletedo : HKLM\SOFTWARE\Google\Chrome\Extensions\fjoijdanhaiflhibkljeklcghcmmfffh
Chave Deletedo : HKCU\Software\Google\Chrome\Extensions\mdebcffgnijbblbinknkbefciofebcda
Chave Deletedo : HKLM\SOFTWARE\Google\Chrome\Extensions\mdebcffgnijbblbinknkbefciofebcda
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\WebCakeIEClient.DLL
Chave Deletedo : HKLM\SOFTWARE\Classes\Prod.cap
Chave Deletedo : HKLM\SOFTWARE\Classes\WebCakeIEClient.Api
Chave Deletedo : HKLM\SOFTWARE\Classes\WebCakeIEClient.Api.1
Chave Deletedo : HKLM\SOFTWARE\Classes\WebCakeIEClient.Layers
Chave Deletedo : HKLM\SOFTWARE\Classes\WebCakeIEClient.Layers.1
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\dealplylive.exe
Valor Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [ConduitFloatingPlugin_mdebcffgnijbblbinknkbefciofebcda]
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{7169BBB3-3289-4696-B35D-4A88BCF6FB12}
Chave Deletedo : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{A0B10EBE-4E51-4CAE-949B-E6B9E7D68CEA}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{BB975E58-E769-4E5A-BA12-B765BC559FF3}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{F511AFDB-726E-4458-90E7-1ECB97406544}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{FB684D26-01F4-4D9D-87CB-F486BEBA56DC}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{0AFD55C8-ADF8-4A33-A6E1-DEDB7A36AEB4}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{DF84E609-C3A4-49CB-A160-61767DAF8899}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{2BF2028E-3F3C-4C05-AB45-B2F1DCFE0759}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{DB538320-D3C5-433C-BCA9-C4081A054FCF}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{EFDF368C-8DD9-4E05-87CD-16AA5CB03CB8}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}
Chave Deletedo : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Valor Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{0AFD55C8-ADF8-4A33-A6E1-DEDB7A36AEB4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{DF84E609-C3A4-49CB-A160-61767DAF8899}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Valor Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Chave Deletedo : HKCU\Software\APN PIP
Chave Deletedo : HKCU\Software\BabSolution
Chave Deletedo : HKCU\Software\BI
Chave Deletedo : HKCU\Software\Conduit
Chave Deletedo : HKCU\Software\DataMngr
Chave Deletedo : HKCU\Software\DealPlyLive
Chave Deletedo : HKCU\Software\ExpressFiles
Chave Deletedo : HKCU\Software\Headlight
Chave Deletedo : HKCU\Software\Iminent
Chave Deletedo : HKCU\Software\InstallCore
Chave Deletedo : HKCU\Software\lollipop
Chave Deletedo : HKCU\Software\smartbar
Chave Deletedo : HKCU\Software\AppDataLow\Software\Conduit
Chave Deletedo : HKCU\Software\AppDataLow\Software\findlyrics
Chave Deletedo : HKCU\Software\AppDataLow\Software\smartbar
Chave Deletedo : HKLM\Software\Babylon
Chave Deletedo : HKLM\Software\Conduit
Chave Deletedo : HKLM\Software\DataMngr
Chave Deletedo : HKLM\Software\ExpressFiles
Chave Deletedo : HKLM\Software\Iminent
Chave Deletedo : HKLM\Software\PIP
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP
Chave Deletedo : [x64] HKLM\SOFTWARE\Tarma Installer
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C4ED781C-7394-4906-AAFF-D6AB64FF7C38}

***** [ Navegadores ] *****

-\\ Internet Explorer v10.0.9200.16537

Configurações Restauradas : HKCU\Software\Microsoft\Internet Explorer\Main [Search Page]
Configurações Restauradas : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page Before]
Configurações Restauradas : HKCU\Software\Microsoft\Internet Explorer\Main [Search Page Before]

-\\ Mozilla Firefox v23.0.1 (pt-BR)

[ Arquivo : C:\Users\Amanda\AppData\Roaming\Mozilla\Firefox\Profiles\fxo2qjim.default\prefs.js ]

Linha deletada : user_pref("extensions.delta.admin", false);
Linha deletada : user_pref("extensions.delta.aflt", "babsst");
Linha deletada : user_pref("extensions.delta.appId", "{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}");
Linha deletada : user_pref("extensions.delta.autoRvrt", "false");
Linha deletada : user_pref("extensions.delta.dfltLng", "en");
Linha deletada : user_pref("extensions.delta.excTlbr", false);
Linha deletada : user_pref("extensions.delta.ffxUnstlRst", true);
Linha deletada : user_pref("extensions.delta.id", "003da3fd00000000000052b7c3bf882d");
Linha deletada : user_pref("extensions.delta.instlDay", "15863");
Linha deletada : user_pref("extensions.delta.instlRef", "sst");
Linha deletada : user_pref("extensions.delta.newTab", false);
Linha deletada : user_pref("extensions.delta.prdct", "delta");
Linha deletada : user_pref("extensions.delta.prtnrId", "delta");
Linha deletada : user_pref("extensions.delta.rvrt", "false");
Linha deletada : user_pref("extensions.delta.smplGrp", "none");
Linha deletada : user_pref("extensions.delta.tlbrId", "base");
Linha deletada : user_pref("extensions.delta.tlbrSrchUrl", "");
Linha deletada : user_pref("extensions.delta.vrsn", "1.8.21.5");
Linha deletada : user_pref("extensions.delta.vrsnTs", "1.8.21.50:12:25");
Linha deletada : user_pref("extensions.delta.vrsni", "1.8.21.5");
Linha deletada : user_pref("extensions.delta_i.babExt", "");
Linha deletada : user_pref("extensions.delta_i.babTrack", "affID=122304");
Linha deletada : user_pref("extensions.delta_i.srcExt", "ss");
Linha deletada : user_pref("extensions.enabledAddons", "plugin%40getwebcake.com:1.00.01,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:23.0.1");
Linha deletada : user_pref("extentions.webcake.defaultEnableAppsList", "layers/banner,layers/inline,layers/search,layers/shopping,newOffers/wc");
Linha deletada : user_pref("extentions.webcake.installId", "ad23f55f-f30f-4920-b72c-3c49d16fc9da");

-\\ Google Chrome v34.0.1809.0

[ Arquivo : C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [20265 octets] - [31/01/2014 12:12:34]
AdwCleaner[S0].txt - [18537 octets] - [31/01/2014 12:13:21]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [18598 octets] ##########

Obrigada pela valiosa ajuda!  

Vários problemas foram removidos.
___________________________________________________________________

 Siga também, por gentileza, as dicas dos tutoriais abaixo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste, por gentileza, o log do Junkware Removal Tool que estará salvo em sua área de trabalho com o nome de JRT.txt e nos diga como está seu PC depois destes procedimentos.

Ficamos na espera.

TÓPICO ARQUIVADO

Como o autor não respondeu por mais de 15 dias, o tópico foi arquivado. Caso o autor do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.