Remover vzr-a.akamaihd.net

Boa tarde!
 Há umas três semanas para cá está aparecendo ao acessar o Firefox, na tela inicial do google propagandas na parte inferior da janela (FIG1) e quando acesso o YouTube também aparecem as mesmas propagandas (FIG2) e quando vou abrir uma aba aparece junto a aba do rvzr-a.akamaihd.net (http://rvzr-a.akamaihd.net/sd/cpops-1.2.0.html?u=http%3A%2F%2Frvzr-a.akamaihd.net%2Fsd%2Fapps%2Ffusionx%2F0.0.5.html%3Faff%3D1333-1332&p=PlusHD.4) (FIG3)
não  encontrei nenhuma instalação do rvzr-a.akamaihd.net no computado e em complementos do Firefox.
Meu pc está ficando lento e não sei mais o que fazer para resolver este problema!

Olá leandro9172

Baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (...da TrendMicro) e salve-o no desktop (Área de Trabalho)

*Execute-o, clique [Do a system scan and save a logfile] e cole o relatório apresentado.

Segue anexo o relatório hijack this

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:01:31, on 27/11/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\National Instruments\Shared\NI Error Reporting\nierserver.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\VMware\VMware Player\hqtray.exe
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\Roxio Burn.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
c:\PROGRA~2\mcafee\SITEAD~1\saui.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Neiliandro da Silva\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20130324145814.dll
O2 - BHO: PSafe ClikSeguro - {802D2971-E7C7-4219-8D5C-AFDCD0DA939E} - C:\Program Files (x86)\PSafe\ClikSeguro\ClikSeguro.dll (file missing)
O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
O2 - BHO: Auxiliar de Conexão do Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: DealPly Shopping - {a6c63b7f-2171-47fa-ab34-e64c4737169d} - C:\Program Files (x86)\DealPly\DealPlyIE.dll (file missing)
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\Program Files (x86)\GbPlugin\gbieh.dll
O2 - BHO: G-Buster Browser Defense CEF - {C41A1C0E-EA6C-11D4-B1B8-444553540003} - C:\Program Files (x86)\GbPlugin\gbiehcef.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [NI Update Service] "C:\Program Files (x86)\National Instruments\Shared\Update Service\NIUpdateService.exe" -startupTask
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files (x86)\VMware\VMware Player\hqtray.exe"
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Neiliandro da Silva\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKUS\S-1-5-18\..\RunOnce: [{90140000-003D-0000-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SISTEMA')
O4 - HKUS\.DEFAULT\..\RunOnce: [{90140000-003D-0000-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'Default user')
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
O4 - Global Startup: NI Error Reporting.lnk = C:\Program Files (x86)\National Instruments\Shared\NI Error Reporting\nierserver.exe
O8 - Extra context menu item: &Enviar para o OneNote - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O8 - Extra context menu item: E&xportar para o Microsoft Excel - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\j2re1.4.2_19\bin\npjpi142_19.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\j2re1.4.2_19\bin\npjpi142_19.dll
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\national instruments\shared\mdns responder\nimdnsnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware player\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware player\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: imagem.caixa.gov.br
O15 - Trusted Zone: internetbanking.caixa.gov.br
O15 - Trusted Zone: internetbankingpf.caixa.gov.br
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O17 - HKLM\System\CCS\Services\Tcpip\..\{4C724388-AD8C-4EC5-9040-0487D2896AD6}: NameServer = 8.8.8.8,8.8.4.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs: c:\progra~3\browse~1\23796~1.11\{16cdf~1\browse~1.dll
O20 - Winlogon Notify:  GbPluginBb - C:\Program Files (x86)\GbPlugin\gbieh.dll
O20 - Winlogon Notify:  GbPluginCef - C:\Program Files (x86)\GbPlugin\gbiehCef.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Serviço de estado do ASP.NET (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Atheros Bt&Wlan Coex Agent - Atheros - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\Ath_CoexAgent.exe
O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe
O23 - Service: Autodesk Content Service - Autodesk, Inc. - C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
O23 - Service: Cron Service for Prey (CronService) - Fork Ltd. - C:\Prey\platform\windows\cronsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia - C:\PROGRA~2\GbPlugin\GbpSv.exe
O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HASP License Manager (hasplms) - Unknown owner - C:\Windows\system32\hasplms.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NI Citadel 4 Service (LkCitadelServer) - National Instruments, Inc. - C:\Windows\SysWOW64\lkcitdl.exe
O23 - Service: NI PSP Service Locator (lkClassAds) - National Instruments Corporation - C:\Windows\SysWOW64\lkads.exe
O23 - Service: NI Time Synchronization (lkTimeSync) - National Instruments Corporation - C:\Windows\SysWOW64\lktsrv.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - c:\PROGRA~1\mcafee\msc\mcawfwk.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NI Application Web Server (NIApplicationWebServer) - National Instruments Corporation - C:\Program Files (x86)\National Instruments\Shared\NI WebServer\ApplicationWebServer.exe
O23 - Service: NI Domain Service (NIDomainService) - National Instruments Corporation - C:\Program Files (x86)\National Instruments\Shared\Security\nidmsrv.exe
O23 - Service: NI License Server (NILM License Manager) - Macrovision Corporation - C:\Program Files (x86)\National Instruments\Shared\License Manager\Bin\lmgrd.exe
O23 - Service: NI mDNS Responder Service (nimDNSResponder) - National Instruments Corporation - C:\Program Files (x86)\National Instruments\Shared\mDNS Responder\nimdnsResponder.exe
O23 - Service: NI System Web Server (niSvcLoc) - National Instruments Corporation - C:\Program Files (x86)\National Instruments\Shared\NI WebServer\SystemWebServer.exe
O23 - Service: OpcEnum - OPC Foundation - C:\Windows\SysWOW64\OpcEnum.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SpyHunter 4 Service - Enigma Software Group USA, LLC. - C:\PROGRA~2\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10102 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
O23 - Service: Intel(R) Turbo Boost Technology Monitor 2.0 (TurboBoost) - Intel(R) Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-ufad.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 19934 bytes

Baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (...de Xplode) e salve-o no Desktop (Área de Trabalho)

*Salve qualquer trabalho aberto e feche o seu navegador

*Execute-o, clique [Examinar] e aguarde o término

*Clique [Limpar] e aguarde o término

*Caso seja solicitada a reinicialização do PC, clique [OK] para reiniciar.

*Cole o relatório C:\AdwCleaner\AdwCleaner[S0].txt

Olá Wings, aquí está o relatório do AdwCleaner

# AdwCleaner v3.013 - Relatório criado 27/11/2013 às 18:11:18
# Atualizado 24/11/2013 por Xplode
# Sistema Operacional : Windows 7 Home Premium Service Pack 1 (64 bits)
# Usuário : Leandro da Silva - LEANDRO
# Executando de : C:\Users\Leandro da Silva\Downloads\AdwCleaner.exe
# Opção : Limpar

***** [ Serviços ] *****


***** [ Arquivos / Pastas ] *****

Pasta Deletada : C:\ProgramData\Babylon
Pasta Deletada : C:\ProgramData\boost_interprocess
Pasta Deletada : C:\ProgramData\Tarma Installer
Pasta Deletada : C:\Users\Leandro da Silva\AppData\Roaming\baidu
Pasta Deletada : C:\Users\Leandro da Silva\AppData\Roaming\thinstall
Pasta Deletada : C:\Users\Leandro da Silva\AppData\Roaming\Mozilla\Firefox\Profiles\a7iol6jg.default\Extensions\{EB9394A3-4AD6-4918-9537-31A1FD8E8EDF}
Arquivo Deletada : C:\Users\Leandro da Silva\AppData\Roaming\Mozilla\Firefox\Profiles\a7iol6jg.default\searchplugins\browsemngr.xml
Arquivo Deletada : C:\Users\Leandro da Silva\AppData\Roaming\Mozilla\Firefox\Profiles\a7iol6jg.default\user.js
Arquivo Deletada : C:\Users\Leandro da Silva\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_igdhbblpcellaljokkpfhcjlagemhgjl_0.localstorage
Arquivo Deletada : C:\Users\Leandro\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_igdhbblpcellaljokkpfhcjlagemhgjl_0.localstorage
Arquivo Deletada : C:\Windows\System32\Tasks\Dealply
Arquivo Deletada : C:\Windows\System32\Tasks\DealPlyUpdate
Arquivo Deletada : C:\Windows\System32\Tasks\SpyHunter4Startup

***** [ Atalhos ] *****


***** [ Registro ] *****

Chave Deletedo : HKCU\Software\Google\Chrome\Extensions\gaiilaahiahdejapggenmdmafpmbipje
Chave Deletedo : HKLM\SOFTWARE\Google\Chrome\Extensions\gaiilaahiahdejapggenmdmafpmbipje
Chave Deletedo : HKLM\SOFTWARE\Google\Chrome\Extensions\pgafcinpmmpklohkojmllohdhomoefph
Chave Deletedo : HKLM\SOFTWARE\Classes\Prod.cap
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasapi32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasmancs
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\sweetpacksupdatemanager_rasapi32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\SweetPacksUpdateManager_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASMANCS
Chave Deletedo : HKCU\Software\592da8fb56dee15
Chave Deletedo : HKLM\SOFTWARE\592da8fb56dee15
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_para_daemon-tools_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_para_daemon-tools_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{A0B10EBE-4E51-4CAE-949B-E6B9E7D68CEA}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{A43DE495-3D00-47D4-9D2C-303115707939}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{A6C63B7F-2171-47FA-AB34-E64C4737169D}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{F511AFDB-726E-4458-90E7-1ECB97406544}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{FB684D26-01F4-4D9D-87CB-F486BEBA56DC}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220322962276}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366966676}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A6C63B7F-2171-47FA-AB34-E64C4737169D}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A6C63B7F-2171-47FA-AB34-E64C4737169D}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A6C63B7F-2171-47FA-AB34-E64C4737169D}
Chave Deletedo : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220322962276}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366966676}
Chave Deletedo : HKCU\Software\Conduit
Chave Deletedo : HKCU\Software\Iminent
Chave Deletedo : HKCU\Software\installedbrowserextensions
Chave Deletedo : HKCU\Software\AppDataLow\Software\Crossrider
Chave Deletedo : HKLM\Software\Babylon
Chave Deletedo : HKLM\Software\Conduit
Chave Deletedo : HKLM\Software\DataMngr
Chave Deletedo : HKLM\Software\Iminent
Chave Deletedo : [x64] HKLM\SOFTWARE\Tarma Installer

***** [ Navegadores ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v25.0.1 (pt-BR)

[ Arquivo : C:\Users\Leandro da Silva\AppData\Roaming\Mozilla\Firefox\Profiles\a7iol6jg.default\prefs.js ]

Linha deletada : user_pref("extensions.BabylonToolbar.admin", false);
Linha deletada : user_pref("extensions.BabylonToolbar.aflt", "babsst");
Linha deletada : user_pref("extensions.BabylonToolbar.appId", "{BDB69379-802F-4eaf-B541-F8DE92DD98DB}");
Linha deletada : user_pref("extensions.BabylonToolbar.dfltLng", "en");
Linha deletada : user_pref("extensions.BabylonToolbar.excTlbr", false);
Linha deletada : user_pref("extensions.BabylonToolbar.id", "244f1a2d000000000000e006e6fdb602");
Linha deletada : user_pref("extensions.BabylonToolbar.instlDay", "15650");
Linha deletada : user_pref("extensions.BabylonToolbar.instlRef", "sst");
Linha deletada : user_pref("extensions.BabylonToolbar.prdct", "BabylonToolbar");
Linha deletada : user_pref("extensions.BabylonToolbar.prtnrId", "babylon");
Linha deletada : user_pref("extensions.BabylonToolbar.tlbrId", "tb9");
Linha deletada : user_pref("extensions.BabylonToolbar.tlbrSrchUrl", "hxxp://search.babylon.com/?babsrc=TB_def&mntrId=244f1a2d000000000000e006e6fdb602&q=");
Linha deletada : user_pref("extensions.BabylonToolbar.vrsn", "1.8.3.8");
Linha deletada : user_pref("extensions.BabylonToolbar.vrsni", "1.8.3.8");
Linha deletada : user_pref("extensions.BabylonToolbar_i.smplGrp", "none");
Linha deletada : user_pref("extensions.BabylonToolbar_i.vrsnTs", "1.8.3.80:00:04");
Linha deletada : user_pref("extensions.crossrider.bic", "1423922801ed85e8ecaf5f42e1118f6b");
Linha deletada : user_pref("extentions.webcake.defaultEnableAppsList", "layers,brain/features,newOffers/wc");
Linha deletada : user_pref("extentions.webcake.installId", "d57f65e8-6966-47ef-baf7-282739b43a05");
Linha deletada : user_pref("iminent.LayoutId", "1");
Linha deletada : user_pref("iminent.version", "7.43.4.1");
Linha deletada : user_pref("iminent.versioning", "{\"CurrentVersion\":\"7.43.4.1\",\"InstallEventCTime\":1383936130542,\"InstallEvent\":\"True\"}");

[ Arquivo : C:\Users\Leandro\AppData\Roaming\Mozilla\Firefox\Profiles\972uqp3s.default\prefs.js ]


-\\ Google Chrome v31.0.1650.57

[ Arquivo : C:\Users\Leandro da Silva\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deletedo : homepage

[ Arquivo : C:\Users\Leandro\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [16439 octets] - [27/11/2013 18:09:25]
AdwCleaner[S0].txt - [15515 octets] - [27/11/2013 18:11:18]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [15576 octets] ##########

Baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (...de Smeenk)

*Extraia o arquivo Zoek.exe para o Desktop (Área de Trabalho)

*Clique com o botão direito do mouse no Zoek e selecione [Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

*Copie e cole as linhas em marrom no espaço do Zoek

autoclean;
emptyalltemp;

*Feche o seu navegador e clique [Run Script]

*Durante o scan a mensagem abaixo será apresentada. Aguarde o término...pode demorar!

Zoek.exe is running now.
Do not start any browser windows, they will be closed automatically.
Please wait! This window will close when finished.
A logfile will open afterwards and can also be found on your systemdrive as zoek-results.log

*Caso a reinicialização do PC seja solicitada, clique [OK]

*Cole ou anexe o relatório apresentado ( C:\zoek-results.txt )

Zoek.exe Version 4.0.0.5 Updated 24-November-2013
Tool run by Leandro da Silva on 27/11/2013 at 19:03:10,22.
Microsoft Windows 7 Home Premium  6.1.7601 Service Pack 1 x64
Running in: Normal Mode No Internet Access Detected
Launched: C:\Users\Leandro da Silva\Desktop\Nova pasta\zoek\zoek.exe [Script inserted]

==== Older Logs ======================

C:\zoek-results2013-11-27-203910.log 439 bytes
C:\zoek-results2013-11-27-204653.log 402 bytes
C:\zoek-results2013-11-27-210117.log 461 bytes

==== Creating Sample_112013_1914.zip ======================

Process rundll32.exe killed
Copied file C:\Users\Leandro da Silva\AppData\Roaming\unins000.exe to sample\unins000.exe
Copied file C:\Users\Leandro da Silva\AppData\Roaming\unins001.exe to sample\unins001.exe
sample\unins000.exe renamed to DEBA5093D7DE0313E6BD3BE6C3E496E2
sample\unins001.exe renamed to AD6E810B9CE3D8C0C1FF0203C68C6FA6

C:\Users\Public\Desktop\sample_112013_1914.zip created successfully

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-2995875875-2491209139-696693241-1000\Software\Microsoft\Internet Explorer\SearchScopes\{C8FE8517-1881-4346-B10B-DA30FB2AEAC3} deleted successfully

==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== FireFox Fix ======================

ProfilePath: C:\Users\Leandro\AppData\Roaming\Mozilla\Firefox\Profiles\972uqp3s.default

user.js not found
---- Lines enabledAddons" modified from prefs.js ----

user_pref("extensions.enabledAddons", "%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:23.0.1");
---- Lines installCache" modified from prefs.js ----

user_pref("extensions.installCache", "[{\"name\":\"winreg-app-global\",\"addons\":{\"{4ED1F68A-5463-4931-9384-8FFF5ED91D92}\":{\"descriptor\":\"C:\\\\
---- FireFox user.js and prefs.js backups ----

prefs_112013_1915_.backup

ProfilePath: C:\Users\Leandro da Silva\AppData\Roaming\Mozilla\Firefox\Profiles\a7iol6jg.default

user.js not found
---- Lines enabledAddons" modified from prefs.js ----

user_pref("extensions.enabledAddons", "newtaburl%40sogame.cat:2.2.3,VacuumPlacesImproved%40lultimouomo-gmail.com:1.2,%7Bd40f5e7b-d2cf-4856-b441-cc613e
---- FireFox user.js and prefs.js backups ----

prefs_112013_1915_.backup

==== Deleting Files \ Folders ======================

C:\Users\Leandro da Silva\.android deleted
C:\PROGRA~2\COMMON~1\Wondershare deleted
C:\extensions.sqlite deleted
C:\found.000 deleted
C:\found.001 deleted
C:\Users\Leandro\AppData\Roaming\Wondershare deleted
C:\Users\Leandro da Silva\AppData\Roaming\Wondershare deleted
C:\Users\Leandro da Silva\AppData\Local\Wondershare deleted
C:\Users\Leandro da Silva\Desktop\Youtube Downloader HD.lnk deleted
C:\Users\Leandro da Silva\AppData\Roaming\unins000.exe deleted
C:\Users\Leandro da Silva\AppData\Roaming\unins001.exe deleted

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
"{D19CA586-DD6C-4a0a-96F8-14644F340D60}"="C:\Program Files (x86)\Common Files\McAfee\SystemCore" [25/03/2013 18:17]
[HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions]
"{87F8774F-B485-47E2-A755-A40A8A5E886C}"="C:\Users\Leandro da Silva\AppData\Local\GAS Tecnologia\GBBD\bb\sf.xpi" [09/07/2013 18:25]

==== Firefox Extensions ======================

ProfilePath: C:\Users\Leandro da Silva\AppData\Roaming\Mozilla\Firefox\Profiles\a7iol6jg.default
- McAfee SiteAdvisor - C:\Program Files (x86)\McAfee\SiteAdvisor
- Plus-HD-4.4 - %ProfilePath%\extensions\7d04e0dd-e717-4311-bcbc-b7636adb99a5@300322bc-0824-4364-854a-6105e7ba1d2f.com
- LogMeIn Inc. Remote Access Plugin - %ProfilePath%\extensions\LogMeInClient@logmein.com
- DownloadHelper - %ProfilePath%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
- NewTabURL - %ProfilePath%\extensions\newtaburl@sogame.cat.xpi
- Vacuum Places Improved - %ProfilePath%\extensions\VacuumPlacesImproved@lultimouomo-gmail.com.xpi
- FlashGot - %ProfilePath%\extensions\{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}.xpi
- NoScript - %ProfilePath%\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi
- Adblock Plus - %ProfilePath%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
- BetterPrivacy - %ProfilePath%\extensions\{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}.xpi
- Download Statusbar - %ProfilePath%\extensions\{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}.xpi

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Leandro da Silva\AppData\Roaming\Mozilla\Firefox\Profiles\a7iol6jg.default
8485DA8E2483FCE6D132ABA71ED05ACE - C:\Users\Leandro da Silva\AppData\Local\GAS Tecnologia\GBBD\npsf_cef.dll - Módulo de Proteção - Caixa Economica Federal
4BF70B35B943BD73BD6E13EB7C1BA4B3 - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll - Shockwave Flash
7EF7E4C1325D533F5186E7118ABB0E7C - C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMSS.dll - McAfee Security Scanner +
ADC539F67D3198679F480974EE203678 - C:\Windows\SysWOW64\npDeployJava1.dll - Java Deployment Toolkit 7.0.210.11
DF75FC32D3EB681B6FE7C092D6FC4695 - C:\Users\Leandro da Silva\AppData\Local\GAS Tecnologia\GBBD\npsf_bb.dll - Módulo de Proteção - Banco do Brasil
54FC590185D7D00D65E53B9A5990DC14 - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_135.dll - Shockwave Flash
0B31B0F8FA99CFD009C8FBEA9E20C9DE - C:\Users\Leandro da Silva\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll - Facebook Video Calling Plugin
15E298B5EC5B89C5994A59863969D9FF - C:\Windows\SysWOW64\npmproxy.dll - Microsoft® Windows® Operating System


==== Deleted Firefox Extensions ======================

C:\Users\Leandro da Silva\AppData\Roaming\Mozilla\Firefox\Profiles\a7iol6jg.default\extensions\7d04e0dd-e717-4311-bcbc-b7636adb99a5@300322bc-0824-4364-854a-6105e7ba1d2f.com deleted

==== Chrome Look ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
fheoggkfdfchfphceeifdbepaooicaho - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx[05/11/2013 13:14]

HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\Extensions
nnjbodopomfddehlalfilheomcahbpei - C:\Users\Leandro da Silva\AppData\Local\GAS Tecnologia\GBBD\cef\sf.crx[24/09/2013 17:38]
pgacfjdigcddmmncljpflgcfpfahebkh - C:\Users\Leandro da Silva\AppData\Local\GAS Tecnologia\GBBD\bb\sf.crx[21/11/2012 16:32]

Docs - Leandro - Default\Extensions\aohghmighlieiainnegkcijnfilokake
SiteAdvisor - Leandro - Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho
Plus-HD-4.4 - Leandro da Silva - Default\Extensions\fdcmldniciaadnhphngjgajcaiddomka
SiteAdvisor - Leandro da Silva - Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho
GBBD Caixa Economica Federal - Leandro da Silva - Default\Extensions\nnjbodopomfddehlalfilheomcahbpei
GBBD Banco do Brasil - Leandro da Silva - Default\Extensions\pgacfjdigcddmmncljpflgcfpfahebkh

==== Chrome Fix ======================

C:\Users\Leandro da Silva\AppData\Local\Google\Chrome\User Data\Default\Extensions\fdcmldniciaadnhphngjgajcaiddomka deleted successfully
C:\Users\Leandro da Silva\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_fdcmldniciaadnhphngjgajcaiddomka_0.localstorage deleted successfully
C:\Users\Leandro da Silva\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_fdcmldniciaadnhphngjgajcaiddomka_0.localstorage-journal deleted successfully
C:\Users\Leandro da Silva\AppData\Local\Google\Chrome\User Data\Default\databases\chrome-extension_fdcmldniciaadnhphngjgajcaiddomka_0 deleted successfully

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.google.com/"
"Search Page"="http://www.oquefazernainternet.com/"
"Search Bar"="http://www.oquefazernainternet.com/"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://www.oquefazernainternet.com/"
"Search Page"="http://www.oquefazernainternet.com/"
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://www.oquefazernainternet.com/"
"Search Page"="http://www.oquefazernainternet.com/"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
@="http://www.oquefazernainternet.com/q/%s"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://www.oquefazernainternet.com/"
"CustomizeSearch"="http://www.oquefazernainternet.com/"
"Default_Search_URL"="http://www.oquefazernainternet.com/"
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://www.oquefazernainternet.com/"
"CustomizeSearch"="http://www.oquefazernainternet.com/"
"Default_Search_URL"="http://www.oquefazernainternet.com/"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
No DefaultScope Set For HKCU

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Search Bar"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Start Page"="http://www.google.com/"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
"(Default)"="http://search.msn.com/results.asp?q=%s"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search]
"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm"
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm"
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Search]
"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm"
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"
{6A1806CD-94D4-4689-BA73-E35EA1EA9990} Google  Url="http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}"
{91A6DBD0-F1BE-4954-B3D2-594DCECE0D50} Unknown  Url="Not_Found"
{EFA27348-E879-4907-9783-B1D0956D3E33} O que fazer na internet? Url="http://www.oquefazernainternet.com/q/{searchTerms}"

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-2995875875-2491209139-696693241-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{802D2971-E7C7-4219-8D5C-AFDCD0DA939E} deleted successfully
HKEY_USERS\S-1-5-21-2995875875-2491209139-696693241-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{802D2971-E7C7-4219-8D5C-AFDCD0DA939E} deleted successfully
HKEY_USERS\S-1-5-21-2995875875-2491209139-696693241-1000\Software\Microsoft\Internet Explorer\SearchScopes\{91A6DBD0-F1BE-4954-B3D2-594DCECE0D50} deleted successfully
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{802D2971-E7C7-4219-8D5C-AFDCD0DA939E} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{802D2971-E7C7-4219-8D5C-AFDCD0DA939E} deleted successfully

==== Deleting CLSID Registry Values ======================


==== Deleting Registry Keys ======================

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogMeIn GUI deleted successfully

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Leandro\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Leandro da Silva\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Leandro da Silva\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

C:\Users\Leandro\AppData\Local\Mozilla\Firefox\Profiles\972uqp3s.default\Cache emptied successfully
C:\Users\Leandro da Silva\AppData\Local\Mozilla\Firefox\Profiles\a7iol6jg.default\Cache emptied successfully

==== Empty Chrome Cache ======================

C:\Users\Leandro\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
C:\Users\Leandro da Silva\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\LEA~1\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on 27/11/2013 at 19:26:58,94 ======================

Clique com o botão direito do mouse no Zoek e selecione [Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

*Copie e cole a linha em marrom no espaço do Zoek

[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EFA27348-E879-4907-9783-B1D0956D3E33} O que fazer na internet?];r

*Clique [Run Script]

*Cole ou anexe o relatório apresentado


Informe como está o PC e se foi resolvido

Valeu, muito obrigado!
Parou de aparecer as propagandas na janela inicial do google, no youtube e não está aparecendo a aba do rvzr-a.akamaihd.net ao abrir nova aba.
Aqui está o relatório:


Zoek.exe Version 4.0.0.5 Updated 24-November-2013
Tool run by Leandro da Silva on 27/11/2013 at 19:55:21,81.
Microsoft Windows 7 Home Premium  6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Leandro da Silva\zoek\zoek.exe [Script inserted]

==== Older Logs ======================

C:\zoek-results2013-11-27-203910.log 439 bytes
C:\zoek-results2013-11-27-204653.log 402 bytes
C:\zoek-results2013-11-27-210117.log 461 bytes
C:\zoek-results2013-11-27-212658.log 14480 bytes

==== Registry Fix Code ======================

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EFA27348-E879-4907-9783-B1D0956D3E33} O que fazer na internet?]

==== EOF on 27/11/2013 at 19:58:39,00 ======================

Baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (...de Xplode) e salve-o no Desktop (Área de Trabalho)

*Execute-o, deixe selecionadas as opções Remove disinfection tools e Purge system restore

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

*Clique [Run]

*Feche o relatório apresentado


Delete o DelFix e o arquivo C:\DelFix.txt

O PC está limpo.

Um abraço...

Valeu  wings! 
Novamente muito obrigado!

Abraço!

CASO RESOLVIDO

Caso o(a) autor(a) do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.