Como remover isearch.omiga-plus.com

Boa Dia !! Meus navegadores estao abrindo isso omiga plus como deletar . Já tentei achar ele para deletar do pc e nao conseguir

   Oi Vanessa.

Baixe o programa Adwcleaner clicando no link abaixo e depois clique no botão Download Now @BleepingComputer:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para executar corretamente o AdwCleaner é só seguir as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste o log (relatório) do Adwcleaner que estará em C:\AdwCleaner\AdwCleaner[S0].txt

Ficamos na espera.

# AdwCleaner v3.214 - Relatório criado 30/06/2014 às 11:30:01
# Atualizado 29/06/2014 por Xplode
# Sistema Operacional : Windows 7 Starter Service Pack 1 (32 bits)
# Usuário : Vanessa - VANESSA-PC
# Executando de : C:\Users\Vanessa\Downloads\adwcleaner_3.214.exe
# Opção : Limpar

***** [ Serviços ] *****

Serviço Deletada : IePluginServices

***** [ Arquivos / Pastas ] *****

Pasta Deletada : C:\ProgramData\IePluginServices
Pasta Deletada : C:\ProgramData\WindowsProtectManger
Pasta Deletada : C:\Program Files\globalUpdate
Pasta Deletada : C:\Program Files\predm
Pasta Deletada : C:\Program Files\SupTab
Pasta Deletada : C:\Users\Vanessa\AppData\Local\Freesofttoday
Pasta Deletada : C:\Users\Vanessa\AppData\Local\globalUpdate
Pasta Deletada : C:\Users\Vanessa\AppData\Roaming\SupTab
Arquivo Deletada : C:\Users\Vanessa\AppData\Local\Google\Chrome\User Data\Default\Extensions\newtabv3.crx

***** [ Atalhos ] *****

Atalho Desinfectada : C:\Users\Public\Desktop\Google Chrome.lnk
Atalho Desinfectada : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk
Atalho Desinfectada : C:\Users\Vanessa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Atalho Desinfectada : C:\Users\Vanessa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk
Atalho Desinfectada : C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
Atalho Desinfectada : C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk

***** [ Registro ] *****

Chave Deletedo : HKLM\SOFTWARE\Google\Chrome\Extensions\pelmeidfhdlhlbjimpabfcbnnojbboma
[#] Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1EC9510D-A439-4950-9399-B6399EDF9EA7}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayerUpdater_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayerUpdater_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{917CAAE9-DD47-4025-936E-1414F07DF5B8}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{968EDCE0-C10A-47BB-B3B6-FDF09F2A417D}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}
Valor Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Valor Deletedo : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Dados Restaurada : HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command
Chave Deletedo : HKCU\Software\Softonic
Chave Deletedo : HKCU\Software\TutoTag
Chave Deletedo : HKLM\Software\SupDp
Chave Deletedo : HKLM\Software\SupTab
Chave Deletedo : HKLM\Software\supWindowsProtectManger
Chave Deletedo : HKLM\Software\Tutorials
Chave Deletedo : HKLM\Software\Wpm
Dados Deletedo : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~1\SupTab\SEARCH~1.DLL

***** [ Navegadores ] *****

-\\ Internet Explorer v11.0.9600.17126

Configurações Restauradas : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Configurações Restauradas : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]

-\\ Google Chrome v35.0.1916.153

[ Arquivo : C:\Users\Vanessa\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deletedo [Search Provider] : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
Deletedo [Search Provider] : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
Deletedo [Startup_urls] : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
Deletedo [Homepage] : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
Deletedo [Extension] : pelmeidfhdlhlbjimpabfcbnnojbboma

*************************

AdwCleaner[R0].txt - [4478 octets] - [01/06/2014 22:34:37]
AdwCleaner[R1].txt - [857 octets] - [01/06/2014 23:07:05]
AdwCleaner[R2].txt - [2510 octets] - [03/06/2014 20:04:36]
AdwCleaner[R3].txt - [1840 octets] - [03/06/2014 20:51:24]
AdwCleaner[R4].txt - [1466 octets] - [07/06/2014 20:05:42]
AdwCleaner[R5].txt - [1396 octets] - [07/06/2014 20:28:51]
AdwCleaner[R6].txt - [6794 octets] - [30/06/2014 11:26:19]
AdwCleaner[S0].txt - [4082 octets] - [01/06/2014 22:55:39]
AdwCleaner[S1].txt - [912 octets] - [01/06/2014 23:09:34]
AdwCleaner[S2].txt - [3251 octets] - [03/06/2014 20:07:30]
AdwCleaner[S3].txt - [2593 octets] - [03/06/2014 20:55:32]
AdwCleaner[S4].txt - [1518 octets] - [07/06/2014 20:14:25]
AdwCleaner[S5].txt - [1455 octets] - [07/06/2014 20:33:07]
AdwCleaner[S6].txt - [5754 octets] - [30/06/2014 11:30:01]

########## EOF - C:\AdwCleaner\AdwCleaner[S6].txt - [5814 octets] ##########

Desative temporariamente seu antivírus para evitar conflitos.

* Acesse este link abaixo e clique no primeiro botão da esquerda que é o botão Download Zoek.exe:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para executá-lo corretamente siga as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Assim que ele concluir a limpeza dos problemas acesse o log (relatório) do Zoek que estará em C:\zoek-results.txt e copie todo seu conteúdo e poste em sua próxima resposta.

Zoek.exe v5.0.0.0 Updated 28-06-2014
Tool run by Vanessa on 30/06/2014 at 11:52:33,85.
Microsoft Windows 7 Starter  6.1.7601 Service Pack 1 x86
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Vanessa\Downloads\zoek (1).exe [Scan all users] [Script inserted]

==== Older Logs ======================

C:\zoek-results2014-06-07-001758.log 20064 bytes
C:\zoek-results2014-06-07-005441.log 18218 bytes
C:\zoek-results2014-06-08-001257.log 18327 bytes

==== System Restore Info ======================

30/06/2014 11:54:55 Zoek.exe System Restore Point Created Succesfully.

==== Reset Hosts File ======================

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handle within DNS itself.
127.0.0.1       localhost
::1             localhost

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== Deleting Files \ Folders ======================

C:\PROGRA~2\Application Data deleted
C:\Users\Vanessa\Searches deleted
C:\Users\Vanessa\Downloads\VideoPerformerSetup.exe deleted
C:\Users\Vanessa\Downloads\SoftonicDownloader_para_razer-game-booster.exe deleted
C:\Windows\system32\config\systemprofile\Searches deleted
C:\Windows\System32\sho3.tmp deleted

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{4ED1F68A-5463-4931-9384-8FFF5ED91D92}"="C:\Program Files\McAfee\SiteAdvisor" [01/06/2014 02:55]

==== Chrome Look ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
fheoggkfdfchfphceeifdbepaooicaho - C:\Program Files\McAfee\SiteAdvisor\McChPlg.crx[23/04/2014 17:50]
gomekmidlodglbbmalcneegieacbdmki - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx[01/06/2014 21:06]

avast Online Security - Vanessa\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
Google Wallet - Vanessa\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://go.microsoft.com/"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://www.google.com"
"Start Page"="http://www.asus.com"
"Search Page"="http://www.google.com"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
No DefaultScope Set For HKCU

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://go.microsoft.com/"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"
{6A1806CD-94D4-4689-BA73-E35EA1EA9990} Google  Url="http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}"

==== Reset Google Chrome ======================

C:\Users\Vanessa\AppData\Local\Google\Chrome\User Data\Default\Preferences was reset successfully
C:\Users\Vanessa\AppData\Local\Google\Chrome\User Data\Default\Web Data was reset successfully

==== shortcuts on Users Desktops ======================

C:\Users\Vanessa\Desktop\adwcleaner_3.214 - Atalho.lnk - C:\Users\Vanessa\Downloads\adwcleaner_3.214.exe
C:\Users\Vanessa\Desktop\Ares.lnk - C:\Program Files\Ares\Ares.exe
C:\Users\Vanessa\Desktop\PhotoScape.lnk - C:\Program Files\PhotoScape\PhotoScape.exe
C:\Users\Vanessa\Desktop\RaidCall.lnk - C:\Program Files\RaidCall.BR\raidcall.exe
C:\Users\Vanessa\Desktop\Windows Live Mail.lnk - C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Users\Vanessa\Desktop\ZHPDiag.lnk - C:\Program Files\ZHPDiag\ZHPhep.exe
C:\Users\Vanessa\Desktop\ZHPFix.lnk - C:\Program Files\ZHPDiag\ZHPFix\ZHPhep.exe

==== shortcuts on All Users Desktop ======================

C:\Users\Public\Desktop\Adobe Reader X.lnk - C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Users\Public\Desktop\ASUS  Vibe Fun Center.lnk - C:\Program Files\ASUS\AsusVibe\AsusVibeLauncher.exe
C:\Users\Public\Desktop\ASUS Sonic Focus.lnk - C:\Windows\Installer\{B0002707-4F7E-4745-88A7-852DA8A88635}\SonicFocus.exe1_B0A8CDAEB7C14C9B9559672250622EF7.exe
C:\Users\Public\Desktop\ASUS WebStorage.lnk - C:\Program Files\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe
C:\Users\Public\Desktop\aTube Catcher.lnk - C:\Program Files\DsNET Corp\aTube Catcher 2.0\yct.exe
C:\Users\Public\Desktop\avast SafeZone.lnk -  
C:\Users\Public\Desktop\CCleaner.lnk - C:\Program Files\CCleaner\CCleaner.exe
C:\Users\Public\Desktop\eManual.Lnk - C:\eSupport\Manual\eManual.exe
C:\Users\Public\Desktop\Firestorm-Release.lnk - C:\Program Files\Firestorm-Release\Firestorm-Release.exe --set InstallLanguage pt
C:\Users\Public\Desktop\Google Chrome.lnk - C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\Public\Desktop\Oceanis Change Background W7.lnk - C:\Program Files\Oceanis\SystemSetting\ChangeBackground.exe
C:\Users\Public\Desktop\Razer Game Booster.lnk - C:\Program Files\Razer\Razer Game Booster\RazerGameBooster.exe
C:\Users\Public\Desktop\Skype.lnk - C:\Windows\Installer\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}\SkypeIcon.exe
C:\Users\Public\Desktop\ASUS\Backup & Restore\AI Recovery Burner.lnk - C:\ProgramData\ChangeFolderView\aiRecovery.ico
C:\Users\Public\Desktop\ASUS\Entertainment\LifeFrame.lnk - C:\Program Files\ASUS\ASUS LifeFrame3\LifeFrame.exe
C:\Users\Public\Desktop\ASUS\System tool\e-Driver.lnk - C:\eSupport\eDriver\InstAll.exe
C:\Users\Public\Desktop\ASUS\System tool\FastBoot.lnk - C:\Windows\Installer\{13F4A7F3-EABC-4261-AF6B-1317777F0755}\_0FD69E990F09976FD5DF88.exe
C:\Users\Public\Desktop\ASUS\System tool\Splendid Utility.Lnk - C:\Program Files\ASUS\Splendid\Backbone.exe
C:\Users\Public\Desktop\ASUS\Word processor\Adobe Reader X.lnk - C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe

==== shortcuts in Users Start Menu ======================

C:\Users\Vanessa\AppData\Roaming\Microsoft\Windows\Start Menu\RaidCall.lnk - C:\Program Files\RaidCall.BR\raidcall.exe
C:\Users\Vanessa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Vanessa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk - C:\Program Files\Internet Explorer\iexplore.exe

==== shortcuts in All Users Start Menu ======================

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk - C:\Windows\Installer\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}\SC_Reader.ico
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Oceanis Change Background W7.lnk - C:\Program Files\Oceanis\SystemSetting\ChangeBackground.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Media Player.lnk - C:\Program Files\Windows Media Player\wmplayer.exe /prefetch:1
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AMD VISION Engine Control Center\AMD VISION Engine Control Center.lnk - C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AMD VISION Engine Control Center\Help.lnk - C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLI.exe Start Help -help
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ares\Ares.lnk - C:\Program Files\Ares\Ares.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ares\Homepage.lnk - C:\Program Files\Ares\data\Homepage.url
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ares\Host Chatroom.lnk - C:\Program Files\Ares\chatServer.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ares\Uninstall.lnk - C:\Program Files\Ares\Uninstall.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\AI Recovery.lnk - C:\Windows\Installer\{D39F0676-163E-4595-A917-E28F99BBD4D2}\_637B3312044ADB2BCE5F20.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\ASUS Live Update.Lnk - C:\Program Files\ASUS\ASUS Live Update\LiveUpdate.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\ASUS Virtual Camera.lnk - C:\Windows\Installer\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}\_DD6BB7CCB61B3F6F56681D.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\e-Driver.lnk - C:\eSupport\eDriver\InstAll.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\LifeFrame.lnk - C:\Program Files\ASUS\ASUS LifeFrame3\LifeFrame.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\Power4Gear Hybrid.lnk - C:\Windows\Installer\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}\_98A842F430F896D1B64A24.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\WinFlash.Lnk - C:\Program Files\ASUS\WinFlash\WinFlash.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\Wireless Console 3.lnk - C:\Windows\Installer\{19EA33FB-B34E-40EA-8B8A-61743AEB795A}\_6FC4AD3CB38ECE3AA1E7B9.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\ASUS FaceLogon\FaceLogon Console.lnk - C:\Program Files\ASUS\FaceLogon\facemgr.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\ASUS FaceLogon\FaceLogon Manager.lnk - C:\Program Files\ASUS\FaceLogon\logonmgr.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\ASUS FaceLogon\General disclaimer.lnk - C:\Program Files\ASUS\FaceLogon\disclaimer.rtf
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\ASUS Splendid Utility\Splendid Compatibility Tool.Lnk - C:\Program Files\ASUS\Splendid\Backache.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS\ASUS Splendid Utility\Splendid Utility.Lnk - C:\Program Files\ASUS\Splendid\Backbone.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS Utility\ASUS Sonic Focus.lnk - C:\Windows\Installer\{B0002707-4F7E-4745-88A7-852DA8A88635}\SonicFocus.exe_C2239DDEF465468B9601EC46626FA4D3.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS Utility\eManual.Lnk - C:\eSupport\Manual\eManual.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS Utility\FancyStart.lnk - C:\Windows\Installer\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}\_80F7FD616C2099CBC12094.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ASUS Utility\FastBoot.lnk - C:\Windows\Installer\{13F4A7F3-EABC-4261-AF6B-1317777F0755}\_D6E55527389F1FD0FB7A57.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\aTube Catcher\aTube Catcher.lnk - C:\Program Files\DsNET Corp\aTube Catcher 2.0\yct.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avast\avast Premier.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avast\avast SafeZone.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner\CCleaner.lnk - C:\Program Files\CCleaner\CCleaner.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner\Uninstall CCleaner.lnk - C:\Program Files\CCleaner\uninst.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games\World of Warcraft™.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk - C:\Program Files\Google\Chrome\Application\chrome.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java\About Java.lnk - C:\Program Files\Java\jre7\bin\javacpl.exe -tab about
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java\Check For Updates.lnk - C:\Program Files\Java\jre7\bin\javacpl.exe -tab update
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java\Configure Java.lnk - C:\Program Files\Java\jre7\bin\javacpl.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java\Get Help.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java\Visit Java.com.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office Starter (Português (Brasil))\Microsoft Excel Starter 2010.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office Starter (Português (Brasil))\Microsoft Word Starter 2010.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office Starter (Português (Brasil))\Ferramentas do Microsoft Office 2010\Centro de Carregamento do Microsoft Office 2010.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office Starter (Português (Brasil))\Ferramentas do Microsoft Office 2010\Microsoft Media Gallery.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office Starter (Português (Brasil))\Ferramentas do Microsoft Office 2010\Microsoft Office Picture Manager.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office Starter (Português (Brasil))\Ferramentas do Microsoft Office 2010\Microsoft Office Starter To-Go Device Manager 2010.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight\Microsoft Silverlight.lnk - C:\Program Files\Microsoft Silverlight\5.1.30214.0\Silverlight.Configuration.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PhotoScape\PhotoScape.lnk - C:\Program Files\PhotoScape\PhotoScape.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PhotoScape\Uninstall PhotoScape.lnk - C:\Program Files\PhotoScape\uninstall.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RaidCall\RaidCall.lnk - C:\Program Files\RaidCall.BR\raidcall.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RaidCall\Uninstall RaidCall.lnk - C:\Program Files\RaidCall.BR\uninst.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Razer\Razer Game Booster\Razer Game Booster.lnk - C:\Program Files\Razer\Razer Game Booster\RazerGameBooster.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype\Skype.lnk - C:\Program Files\Skype\Phone\Skype.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\World of Warcraft\Account Billing.lnk - C:\Program Files\World of Warcraft\Data\enUS\AccountBilling.url
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\World of Warcraft\Blizzard Technical Support.lnk - C:\Program Files\World of Warcraft\Data\enUS\TechSupport.url
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\World of Warcraft\World of Warcraft.lnk - C:\Program Files\World of Warcraft\World of Warcraft Launcher.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ZHP\ZHPDiag.lnk - C:\Program Files\ZHPDiag\ZHPhep.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ZHP\ZHPFix.lnk - C:\Program Files\ZHPDiag\ZHPFix\ZHPhep.exe

==== shortcuts in Quick Launch ======================

C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -  
C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -  
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -  
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -  
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk - C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\PhotoScape.lnk - C:\Program Files\PhotoScape\PhotoScape.exe
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -  
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -  
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk - C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Explorer.lnk - C:\Windows\explorer.exe
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Live Photo Gallery.lnk - C:\Program Files\Windows Live\Photo Gallery\WLXPhotoGallery.exe
C:\Users\Vanessa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Media Player.lnk - C:\Program Files\Windows Media Player\wmplayer.exe /prefetch:1

==== Reset IE Proxy ======================

Value(s) before fix:
"ProxyServer"="http=127.0.0.1:55575;https=127.0.0.1:55575"
"ProxyOverride"="<-loopback>"
"ProxyEnable"=dword:00000000

Value(s) after fix:
"ProxyEnable"=dword:00000000

==== Empty IE Cache ======================

C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Vanessa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Vanessa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

No FireFox Profiles found

==== Empty Chrome Cache ======================

C:\Users\Vanessa\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== C:\zoek_backup content ======================

C:\zoek_backup (files=11 folders=2 2807972 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Vanessa\AppData\Local\Temp will be emptied at reboot
C:\Windows\system32\config\systemprofile\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Vanessa\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on 30/06/2014 at 12:36:38,93 ======================

Baixe o programa Junkware Removal Tool no link abaixo:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para executar corretamente o programa acima é só seguir as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste o log (relatório) do Junkware Removal Tool que estará salvo em sua área de trabalho com o nome de JRT.txt

Ficamos na espera.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Starter x86
Ran by Vanessa on 30/06/2014 at 13:12:38,44
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 30/06/2014 at 13:23:20,38
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Abra o ( ZHPDiag )

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

|- Clique "SEARCH" ou "PESQUISAR" e aguarde a conclusão.

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

|- Clique OK e, ao concluir, poste o relatório ZHPDiag.txt

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

~ Relatório do ZHPDiag v2014.6.30.100 - Nicolas Coolman  (30/06/2014)
~ Iniciado por Vanessa (30/06/2014 13:38:50)
~ Endereço do Website : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Tradução pelo utilizador
~ Estatuto da versão : Versão atualizada.
~  Lista Branca : Ativado pelo programa
~ Elevação dos Privilégios : OK
~ Controle de Conta de Utilizador : Deactivate by user


---\\ Navegadores Internet
MSIE: Internet Explorer v11.0.9600.17126
GCIE: Google Chrome v35.0.1916.153 (Defaut)

---\\ Informações sobre os produtos Windows
~ Langage: Portugais
Windows 7 Starter, 32-bit Service Pack 1 (Build 7601)
Windows Server License Manager Script : OK
Software Protection Service (Protection logicielle) : OK
Windows Automatic Updates : OK
Windows Activation Technologies : OK

---\\ Softwares de proteçao do sistema
avast! Premier v9.0.2018
Windows Defender W7 (Activate)

---\\ Softwares d'optimização do sistema
CCleaner v4.00

---\\ Softwares de partilha do PeerToPeer (P2P)

---\\ Monitoramento dos softwares
Adobe Flash Player 14 Plugin
Adobe Reader X
Java 7 Update 60

---\\ Informações sobre o sistema
~ Processor: x86 Family 20 Model 2 Stepping 0, AuthenticAMD
~ Operating System: 32 Bits
Boot mode: Normal (Normal boot)
Total RAM: 1643 MB (59% free)
System Restore: Activé (Enable)
System drive C: has 384 GB (87%) free of 441 GB

---\\ Modo de conexão ao sistema
~ Computer Name: VANESSA-PC
~ User Name: Vanessa
~ All Users Names: Vanessa, Convidado, Administrador,
~ Unselected Option: 045,061,O62,065,066,080,O82,089
Logged in as Administrator

---\\ As variáveis de ambiente
~ System Unit : C:\
~ %AppZHP% : C:\Users\Vanessa\AppData\Roaming\ZHP\
~ %AppData% : C:\Users\Vanessa\AppData\Roaming\
~ %Desktop% : C:\Users\Vanessa\Desktop\
~ %Favorites% : C:\Users\Vanessa\Favorites\
~ %LocalAppData% : C:\Users\Vanessa\AppData\Local\
~ %StartMenu% : C:\Users\Vanessa\AppData\Roaming\Microsoft\Windows\Start Menu\
~ %Windir% : C:\Windows\
~ %System% : C:\Windows\System32\

---\\ Enumeração das unidades dos discos
C: Hard drive, Flash drive, Thumb drive (Free 384 Go of 441 Go)
D: CD-ROM drive (Not Inserted)
Q: Hard drive, Flash drive, Thumb drive (Free 0 Go of 0 Go)



---\\ Estado do Centro de Segurança do Windows
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system] EnableLUA: Modified
~ Security Center: 46 Legitimates Filtered in 00mn 00s



---\\ Pesquisa particular de ficheiros genéricos
[MD5.8B88EBBB05A0E56B7DCC708498C02B3E] - (.Microsoft Corporation - Windows Explorer.) (.23/02/2012 - 08:46:43.) -- C:\Windows\Explorer.exe [2616320]
[MD5.B5C5DCAD3899512020D135600129D665] - (.Microsoft Corporation - Aplicativo de Inicialização do Windows.) (.13/07/2009 - 22:14:45.) -- C:\Windows\System32\Wininit.exe [96256]
[MD5.771CDBC3D62437D6DB070820BB1EDCCF] - (.Microsoft Corporation - Internet Extensions para Win32.) (.30/05/2014 - 04:21:10.) -- C:\Windows\System32\wininet.dll [1790976]
[MD5.998507B046BA314CE8245364C686FA67] - (.Microsoft Corporation - Aplicativo de Logon do Windows.) (.04/03/2014 - 06:17:02.) -- C:\Windows\System32\Winlogon.exe [304128]
[MD5.E3AE23569749DE12D45BA3B489A036AE] - (.Microsoft Corporation - Biblioteca de Licenciamento de Software.) (.20/11/2010 - 09:21:26.) -- C:\Windows\System32\sppcomapi.dll [193536]
[MD5.F81BB7E487EDCEAB630A7EE66CF23913] - (.Microsoft Corporation - Ancillary Function Driver for WinSock.) (.13/09/2013 - 21:48:58.) -- C:\Windows\system32\Drivers\AFD.sys [338944]
[MD5.338C86357871C167A96AB976519BF59E] - (.Microsoft Corporation - ATAPI IDE Miniport Driver.) (.13/07/2009 - 22:26:15.) -- C:\Windows\system32\Drivers\atapi.sys [21584]
[MD5.77EA11B065E0A8AB902D78145CA51E10] - (.Microsoft Corporation - CD-ROM File System Driver.) (.13/07/2009 - 20:11:15.) -- C:\Windows\system32\Drivers\Cdfs.sys [70656]
[MD5.BE167ED0FDB9C1FA1133953C18D5A6C9] - (.Microsoft Corporation - SCSI CD-ROM Driver.) (.20/11/2010 - 05:38:12.) -- C:\Windows\system32\Drivers\Cdrom.sys [108544]
[MD5.F024449C97EC1E464AAFFDA18593DB88] - (.Microsoft Corporation - DFS Namespace Client Driver.) (.20/11/2010 - 05:42:34.) -- C:\Windows\system32\Drivers\DfsC.sys [78336]
[MD5.9036377B8A6C15DC2EEC53E489D159B5] - (.Microsoft Corporation - High Definition Audio Bus Driver.) (.20/11/2010 - 06:59:30.) -- C:\Windows\system32\Drivers\HDAudBus.sys [108544]
[MD5.F151F0BDC47F4A28B1B20A0818EA36D6] - (.Microsoft Corporation - Driver de porta i8042.) (.13/07/2009 - 20:11:24.) -- C:\Windows\system32\Drivers\i8042prt.sys [80896]
[MD5.A5FA468D67ABCDAA36264E463A7BB0CD] - (.Microsoft Corporation - IP Network Address Translator.) (.13/07/2009 - 20:54:29.) -- C:\Windows\system32\Drivers\IpNat.sys [101888]
[MD5.5D16C921E3671636C0EBA3BBAAC5FD25] - (.Microsoft Corporation - Windows NT SMB Minirdr.) (.23/02/2012 - 08:49:19.) -- C:\Windows\system32\Drivers\MRxSmb.sys [123904]
[MD5.280122DDCF04B378EDD1AD54D71C1E54] - (.Microsoft Corporation - MBT Transport driver.) (.20/11/2010 - 05:39:46.) -- C:\Windows\system32\Drivers\netBT.sys [187904]
[MD5.C8DFF8D07755A66C7A4A738930F0FEAC] - (.Microsoft Corporation - Driver do Sistema de Arquivos NT.) (.23/01/2014 - 23:18:22.) -- C:\Windows\system32\Drivers\ntfs.sys [1212352]
[MD5.2EA877ED5DD9713C5AC74E8EA7348D14] - (.Microsoft Corporation - Driver de porta paralela.) (.13/07/2009 - 20:45:35.) -- C:\Windows\system32\Drivers\Parport.sys [79360]
[MD5.D9F91EAFEC2815365CBE6D167E4E332A] - (.Microsoft Corporation - RAS L2TP mini-port/call-manager driver.) (.13/07/2009 - 20:54:34.) -- C:\Windows\system32\Drivers\Rasl2tp.sys [78848]
[MD5.3E21C083B8A01CB70BA1F09303010FCE] - (.Microsoft Corporation - SMB Transport driver.) (.13/07/2009 - 20:53:41.) -- C:\Windows\system32\Drivers\smb.sys [71168]
[MD5.B459575348C20E8121D6039DA063C704] - (.Microsoft Corporation - TDI Translation Driver.) (.20/11/2010 - 05:39:18.) -- C:\Windows\system32\Drivers\tdx.sys [74752]
[MD5.C37AEE5966EB5929E2051AC7409B5730] - (.Microsoft Corporation - Driver de cópia de sombra de volume.) (.23/02/2012 - 08:41:11.) -- C:\Windows\system32\Drivers\volsnap.sys [246144]
~ Generic Processes:  Scanned in 00mn 01s



---\\ Estatuto dos ficheiros ocultos (Oculto/Total)
~ Mes images (My Pictures) : 2/49
~ Mes Videos (My Videos) : 1/3
~ Mes Favoris (My Favorites) : 1/13
~ Mes Documents (My Documents) : 2/5
~ Mon Bureau (My Desktop) : 1/9
~ Menu demarrer (Programs) : 1/23
~ Hidden Files:  Scanned in 00mn 00s



---\\ Processos lançados
[MD5.D4A8B3FB5AB83A59785F31E8D581E418] - (.AMD - AMD External Events Service Module.) -- C:\Windows\system32\atiesrxx.exe   [163328] [PID.868]
[MD5.134ED6E453BC9865BDA781DFF8562C20] - (.AMD - AMD External Events Client Module.) -- C:\Windows\system32\atieclxx.exe   [404992] [PID.1216]
[MD5.96E9755560BD21DB05A1228A3BF06529] - (.ASUSTeK Computer Inc. - ASUS FastBoot.) -- C:\Windows\system32\FBAgent.exe   [303744] [PID.1504]
[MD5.A3626C6D3F2DC95497F3F61842D7FD89] - (.ASUS - ASLDR Service.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe   [80512] [PID.1528]
[MD5.DBC598E47E7A382E60E2A4745D41FEF9] - (.ASUS - GFNEXSrv.) -- C:\Program Files\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe   [96896] [PID.1560]
[MD5.37D17AE2936867F88EB3C4CBCBC6B8A1] - (.AVAST Software - avast! Service.) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe   [50344] [PID.1596]
[MD5.55FF0FFE359702D2E2B99DF5CBB3DD06] - (.AVAST Software - avast! firewall service.) -- C:\Program Files\AVAST Software\Avast\afwServ.exe   [109048] [PID.1888]
[MD5.B362181ED3771DC03B4141927C80F801] - (.Adobe Systems Incorporated - Adobe Acrobat Update Service.) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe   [65432] [PID.1980]
[MD5.41363F48254A202F1F71131EC3B5F00E] - (.Advanced Micro Devices, Inc. - AMD Fuel Service.) -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe   [291840] [PID.2016]
[MD5.FEFA32073D77BB9C741A63B6286479F6] - (.Razer Inc. - RzKLService.) -- C:\Program Files\Razer\Razer Game Booster\RzKLService.exe   [106472] [PID.508]
[MD5.19D34534176E62F35DDB7DC7B7FF2A87] - (.Microsoft Corporation - Microsoft Application Virtualization Virtua.) -- C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe   [207528] [PID.1856]
[MD5.1AEBDC693C74EA55FE05D51FA6573EBC] - (.Microsoft Corporation - Microsoft Application Virtualization Client.) -- C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe   [523944] [PID.2404]
[MD5.FD557A50A65E44041CD2FCEF4BEB04DB] - (.Microsoft Corporation - Microsoft Office Client Virtualization Serv.) -- C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.exe   [822504] [PID.2724]
[MD5.20DDC9CED8BC8390138F3187E0FF7411] - (.ASUSTek Computer Inc. - HControl.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\HControl.exe   [174720] [PID.3480]
[MD5.64A7C84C0A8C79B22033F92D43919062] - (.ASUS - ACMON.) -- C:\Program Files\ASUS\Splendid\ACMON.exe   [102568] [PID.3668]
[MD5.645B944C1FE69A4714DBD60B97114EAD] - (.ASUS - Power4Gear Hybrid.) -- C:\Program Files\ASUS\P4G\BatteryLife.exe   [889264] [PID.3676]
[MD5.D9AB754613208112B840C75B6762B909] - (.ASUSTek Computer Inc. - ATKOSD2.) -- C:\Program Files\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe   [322176] [PID.3828]
[MD5.6B3BA5BB455D7A4FD16B697B8F73858F] - (.ASUSTek Computer Inc. - ASUS FaceLogon Application.) -- C:\Program Files\ASUS\FaceLogon\sensorsrv.exe   [473728] [PID.3836]
[MD5.D5E4E7A2E8CC651ED737B4CF9515D225] - (.ASUSTeK Computer Inc. - ASUS Live Update.) -- C:\Program Files\ASUS\ASUS Live Update\LiveUpdate.exe   [1556128] [PID.3920]
[MD5.98CADC34741738CFC24F5CDFDAA408FA] - (.ASUSTeK - ACEngSvr Module.) -- C:\Windows\System32\ACEngSvr.exe   [162456] [PID.3996]
[MD5.37DEB76A2CF005841C4E45DE2B94D84F] - (.ASUS - AsScrPro.) -- C:\Windows\AsScrPro.exe   [3058304] [PID.4036]
[MD5.149126216A694E6BA84E92ECA77AAE3B] - (.ASUS - ATKOSD.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe   [2488888] [PID.2824]
[MD5.AA11E1368EEB237DD100BAC6AFFE1C57] - (.ASUS - KBFiltr.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe   [113208] [PID.3140]
[MD5.4A7C441D99D86704D194E7678873B95D] - (.ASUS - WDC.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\WDC.exe   [174648] [PID.1644]
[MD5.1A536B01E64D26BED151C9BFA3EDCEB2] - (.Realtek Semiconductor - Gerenciador de áudio HD Realtek.) -- C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe   [11430504] [PID.1460]
[MD5.5CA0EB9538C6ACEBDC3593FC53527B9D] - (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\avastui.exe   [3890208] [PID.2992]
[MD5.EDAD4A8A1D46AFCF9E76B996D55116EB] - (.Oracle Corporation - Java(TM) Update Scheduler.) -- C:\Program Files\Common Files\Java\Java Update\jusched.exe   [256896] [PID.3164]
[MD5.E56F39F6B7FDA0AC77A79B0FD3DE1A2F] - (.Microsoft Corporation - PresentationFontCache.exe.) -- C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe   [42856] [PID.1388]
[MD5.D2FC0CCC8B37F87EB0804545AF69BE39] - (.Nicolas Coolman - ZHPDiag.) -- C:\Program Files\ZHPDiag\ZHPDiag.exe   [8072704] [PID.5532]
[MD5.CF87A1DE791347E75B98885214CED2B8] - (.Microsoft Corporation - Serviço da Plataforma de Proteção de Softwa.) -- C:\Windows\system32\sppsvc.exe   [3179520] [PID.5328]
~ Processes Running:  Scanned in 00mn 03s



---\\ Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
C:\Users\Vanessa\AppData\Local\Google\Chrome\User Data\Default\Preferences
G2 - GCE: Preference [User Data\Default] [ahfgeienlihckogmohjhadlkjgocpleb] Loja v.0.2 (Activé)
G2 - GCE: Preference [User Data\Default] [neajdppkdcdipfabeoofebfddakdcjhd] Google Network Speech v.1.0 (Activé)
G2 - GCE: Preference [User Data\Default] [pafkbggdmjlpgkdkcbjmhmfcdpncadgh] Google Now v.1.2.0.1 (Activé)

---\\ Pasta de extensão do Google Chrome
~ Google Lines Browser: 18 Legitimates Filtered in 00mn 07s



---\\ Mozilla Firefox, Plugins,Arranque,Pesquisa,Extensões (P2,M0,M1,M2,M3)
P2 - FPN: [HKLM] [@raidcall.en/RCplugin] - (.Raidcall - Raidcall plugin.) -- C:\Users\Vanessa\AppData\Roaming\raidcall\plugins\nprcplugin.dll
~ Firefox Browser: 12 Legitimates Filtered in 00mn 00s



---\\ Internet Explorer, Arranque, Pesquisa, URLSearchHook( gancho de URL), Phishing (R0,R1,R3,R4)
R1 - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = preserve
~ IE Browser: 10 Legitimates Filtered in 00mn 00s



---\\ Internet Explorer, Gestão do Proxy (R5)
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = no key
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyEnable = 0
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,MigrateProxy = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,EnableHttp1_1 = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyHttp1.1 = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigProxy = wininet.dll
R5 - HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings,EnableHttp1_1 = 1
R5 - HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyHttp1.1 = 1
~ Proxy management:  Scanned in 00mn 00s



---\\ Análise das linhas F0, F1, F2, F3 - Ficheiros ini, Carregamento Automático de programas
F2 - REG:system.ini: USERINIT=C:\Windows\system32\userinit.exe,
F2 - REG:system.ini: Shell=C:\Windows\explorer.exe
F2 - REG:system.ini: VMApplet=C:\Windows\System32\SystemPropertiesPerformance.exe
~ Keys:  Scanned in 00mn 00s



---\\ Redireção do ficheiro Hosts (01)
~ Le fichier hosts est sain (The hosts file is clean).
~ Hosts File:  Scanned in 00mn 00s
~ Nombre de lignes (Lines number): 21



---\\ Barras do Internet Explorer (03))
O3 - Toolbar: McAfee SiteAdvisor Toolbar - [HKLM]{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} . (.McAfee, Inc. - SiteAdvisor.) -- C:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll
~ Toolbar:  Scanned in 00mn 00s



---\\ Aplicações iniciadas por registo & pastas (04)
O4 - HKLM\..\Run: [AvastUI.exe] . (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] . (.Oracle Corporation - Java(TM) Update Scheduler.) -- C:\Program Files\Common Files\Java\Java Update\jusched.exe   =>.Oracle Corporation
O4 - HKLM\..\Run: [fst_br_193] Chave orfã
O4 - HKLM\..\Run: [t4pc_en_7] Chave orfã   =>PUP.Eorezo
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe   =>.Microsoft Corporation
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe   =>.Microsoft Corporation
~ Application:  Scanned in 00mn 00s



---\\ Boutões da barra de ferramentas principal do Internet Explorer (09)
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} . (.Microsoft Corporation - Windows Live Writer Blog This Extension.) -- C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
~ IE Extra Buttons:  Scanned in 00mn 00s



---\\ Alteração Dominio/Clientes DNS (017)
O17 - HKLM\System\CCS\Services\Tcpip\..\{09D8348D-03C1-40B8-B55D-0B25543C9965}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{D96E37D9-C1F1-4220-9C7E-181774B81F82}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{09D8348D-03C1-40B8-B55D-0B25543C9965}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{D96E37D9-C1F1-4220-9C7E-181774B81F82}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{09D8348D-03C1-40B8-B55D-0B25543C9965}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{D96E37D9-C1F1-4220-9C7E-181774B81F82}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
~ Domain:  Scanned in 00mn 00s



---\\ Protocolo adicional (018)
O18 - Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} . (.Microsoft Corporation - Windows Live Album Download Protocol Handle.) -- C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-msdownload - {1E66F26B-79EE-11D2-8710-00C04F79ED0D} . (.Microsoft Corporation - Microsoft .NET Runtime Execution Engine.) -- C:\Windows\System32\mscoree.dll  =>.Microsoft Corporation
~ Protocole Additionnel:  Scanned in 00mn 00s



---\\ Tarefas planificadas automaticamente (039)
O39 - APT:  - (..) -- C:\Windows\System32\Tasks\Adobe Flash Player Updater   [902]
O39 - APT:  - (..) -- C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore   [1066]
O39 - APT:  - (..) -- C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA   [1070]
~ Scheduled Task: 15 Legitimates Filtered in 00mn 07s



---\\ Software instalados (042)
O42 - Logiciel: Ares 2.2.8 - (.Seekar Ltd.) [HKLM] -- Ares
~ Logic: 13 Legitimates Filtered in 00mn 01s



---\\ HKCU & HKLM Software Keys
[HKCU\Software\Ares]
[HKLM\Software\RCBR]
~ Key Software: 166 Legitimates Filtered in 00mn 01s



---\\ Conteúdo das pastas Programs/ProgramFiles/ProgramData/AppData (O43)
O43 - CFD: 03/06/2014 - 16:12:03 - [] ----D C:\Program Files\Ares
O43 - CFD: 08/06/2014 - 00:11:17 - [0] ----D C:\Users\Vanessa\AppData\Roaming\ContentExplorer  =>PUP.ContentExplorer
O43 - CFD: 29/06/2014 - 16:53:30 - [] ----D C:\Users\Vanessa\AppData\Local\Ares
O43 - CFD: 29/06/2014 - 16:49:38 - [] ----D C:\Users\Vanessa\AppData\Local\com
~ Program Folder: 130 Legitimates Filtered in 00mn 01s



---\\ Últimos ficheiros alterados ou criados no Windows e Sistema32 (044)
O44 - LFC:[MD5.636E3419D90E02B2767EDE67546BAC95] - 19/06/2014 - 23:26:20 ---A- . (...) -- C:\Windows\System32\prfc0416.dat   [148042]
O44 - LFC:[MD5.CEBDA2C564469F97EA1F2ACF0F459049] - 19/06/2014 - 23:26:20 ---A- . (...) -- C:\Windows\System32\prfh0416.dat   [706460]
O44 - LFC:[MD5.98C14E511F033868426C73DAC84BCB23] - 29/06/2014 - 17:41:20 ---A- . (...) -- C:\Windows\System32\ServiceFilter.ini   [1619]
O44 - LFC:[MD5.966094DAE08726CD1DB6EDE1FF6C8B78] - 30/06/2014 - 10:45:11 ---A- . (...) -- C:\Windows\System32\AutoRunFilter.ini   [1802]
O44 - LFC:[MD5.D41D8CD98F00B204E9800998ECF8427E] - 30/06/2014 - 10:45:26 ---A- . (...) -- C:\Windows\System32\filetrace.log   [0]
O44 - LFC:[MD5.CC7AA7B42CF418FC3D926913490048F8] - 30/06/2014 - 11:52:19 ---A- . (...) -- C:\Windows\zoek-delete.exe   [24064]
O44 - LFC:[MD5.3378121CD9C48BCED66D2FB0A32B466C] - 30/06/2014 - 11:54:06 ---A- . (...) -- C:\zoek-results2014-06-08-001257.log   [18327]
O44 - LFC:[MD5.6BCAF46E2B7FA9ACE92B4D39F3037C5C] - 30/06/2014 - 12:36:35 ---A- . (...) -- C:\Windows\System32\acovcnt.exe   [45056]
O44 - LFC:[MD5.E2BDD6A210E1D32ED0D86A229F39978E] - 30/06/2014 - 12:36:38 ---A- . (...) -- C:\zoek-results.log   [19956]
~ Files: 27 Legitimates Filtered in 00mn 09s



---\\ Enumeração das chaves do registo StartupReg (SMSR) (O53)
O53 - SMSR:HKLM\...\startupreg\RaidCall  [Key] . (.RAIDCALL.COM - Raidcall.) -- C:\Program Files\RaidCall.BR\raidcall.exe
~ SMSR Keys: 14 Legitimates Filtered in 00mn 00s



---\\ Enumeração das chaves do registo PoliciesSystem (MWPS) (O55)
O55 - MWPS:[HKLM\...\Policies\System] - "ConsentPromptBehaviorUser"=0
O55 - MWPS:[HKLM\...\Policies\System] - "EnableLUA"=0
O55 - MWPS:[HKLM\...\Policies\System] - "EnableUIADesktopToggle"=0
O55 - MWPS:[HKLM\...\Policies\System] - "FilterAdministratorToken"=0
~ MWPS: 18 Legitimates Filtered in 00mn 00s



---\\ Lista dos drivers do sistema (SDL) (O58)
O58 - SDL:01/06/2014 - 21:07:01 ---A- . (...) -- C:\Windows\System32\Drivers\aswHwid.sys   [24184]  =>.ALWIL Software
O58 - SDL:01/06/2014 - 21:07:01 ---A- . (...) -- C:\Windows\System32\Drivers\aswRvrt.sys   [49944]  =>.ALWIL Software
O58 - SDL:01/06/2014 - 21:07:01 ---A- . (...) -- C:\Windows\System32\Drivers\aswVmm.sys   [180632]  =>.ALWIL Software
O58 - SDL:13/07/2009 - 22:20:28 ---A- . (.Emulex - Storport Miniport Driver for LightPulse HBAs.) -- C:\Windows\System32\Drivers\elxstor.sys   [453712]
O58 - SDL:31/12/2010 - 07:30:32 ---A- . (.ELAN Microelectronics Corp. - ETD Kernel Center.) -- C:\Windows\System32\Drivers\ETD.sys   [116008]
O58 - SDL:13/07/2009 - 19:54:14 ---A- . (.Hauppauge Computer Works, Inc. - Hauppauge WinTV 885 Consumer IR Driver for eHome.) -- C:\Windows\System32\Drivers\hcw85cir.sys   [26624]
O58 - SDL:20/07/2009 - 06:29:40 ---A- . (.No owner - Keyboard Filter Driver.) -- C:\Windows\System32\Drivers\kbfiltr.sys   [13880]
O58 - SDL:13/07/2009 - 22:19:04 ---A- . (.Promise Technology - Promise  SuperTrak EX Series Driver for Windows.) -- C:\Windows\System32\Drivers\stexstor.sys   [21072]
O58 - SDL:13/07/2009 - 18:40:41 ---A- . (...) -- C:\Windows\System32\ANSI.SYS   [9029]
O58 - SDL:13/07/2009 - 18:40:44 ---A- . (...) -- C:\Windows\System32\country.sys   [27097]
O58 - SDL:13/07/2009 - 18:40:40 ---A- . (...) -- C:\Windows\System32\HIMEM.SYS   [4768]
O58 - SDL:13/07/2009 - 18:40:43 ---A- . (...) -- C:\Windows\System32\KEY01.SYS   [42809]
O58 - SDL:13/07/2009 - 18:40:43 ---A- . (...) -- C:\Windows\System32\KEYBOARD.SYS   [42537]
O58 - SDL:13/07/2009 - 18:40:23 ---A- . (...) -- C:\Windows\System32\NTDOS.SYS   [27866]
O58 - SDL:13/07/2009 - 18:40:31 ---A- . (...) -- C:\Windows\System32\NTDOS404.SYS   [29146]
O58 - SDL:13/07/2009 - 18:40:35 ---A- . (...) -- C:\Windows\System32\NTDOS411.SYS   [29370]
O58 - SDL:13/07/2009 - 18:40:39 ---A- . (...) -- C:\Windows\System32\NTDOS412.SYS   [29274]
O58 - SDL:13/07/2009 - 18:40:27 ---A- . (...) -- C:\Windows\System32\NTDOS804.SYS   [29146]
O58 - SDL:13/07/2009 - 18:40:11 ---A- . (...) -- C:\Windows\System32\NTIO.SYS   [33952]
O58 - SDL:13/07/2009 - 18:40:15 ---A- . (...) -- C:\Windows\System32\NTIO404.SYS   [34672]
O58 - SDL:13/07/2009 - 18:40:17 ---A- . (...) -- C:\Windows\System32\NTIO411.SYS   [35776]
O58 - SDL:13/07/2009 - 18:40:19 ---A- . (...) -- C:\Windows\System32\NTIO412.SYS   [35536]
O58 - SDL:13/07/2009 - 18:40:13 ---A- . (...) -- C:\Windows\System32\NTIO804.SYS   [34672]
~ Drivers: 88 Legitimates Filtered in 00mn 37s



---\\ Lista das ferramentas de remoção de vírus (LAT) (063)
O63 - Logiciel: ZHPDiag 2014 - (.Nicolas Coolman.) [HKLM] -- ZHPDiag_is1  =>.Nicolas Coolman
~ ADS:  Scanned in 00mn 00s



---\\ Lista dos serviços Legacy du registo (064)
O64 - Services: CurCS - 01/06/2014 - C:\Windows\system32\drivers\aswHwid.sys (aswHwid) .(...) - LEGACY_ASWHWID
O64 - Services: CurCS - 07/09/2011 - C:\Program Files\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi.sys (ATKWMIACPIIO)  .(.ASUS - ATK WMIACPI Utility.) - LEGACY_ATKWMIACPIIO
~ Legacy: 93 Legitimates Filtered in 00mn 01s



---\\ Associações Shell Spawning (O67)
O67 - Shell Spawning: <.html> <ChromeHTML>[HKCU\..\open\Command] (.Not Key.)
~ FASS Keys: 11 Legitimates Filtered in 00mn 00s



---\\ Menu de inicialização Internet (068)
O68 - StartMenuInternet: <1stBrowser.EC7VJY6JTOCNNPJU7SRZPA3E7A> <FirstBrowser>[HKLM\..\Shell\open\Command] (...) -- C:\Users\Vanessa\AppData\Local\1stBrowser\Application\1stbrowser.exe (.not file.)
O68 - StartMenuInternet: <Google Chrome> <Google Chrome>[HKLM\..\Shell\open\Command] (.Google Inc. - Google Chrome.) -- C:\Program Files\Google\Chrome\Application\chrome.exe
O68 - StartMenuInternet: <IEXPLORE.EXE> <Internet Explorer>[HKLM\..\Shell\open\Command] (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files\Internet Explorer\iexplore.exe
~ Keys:  Scanned in 00mn 00s



---\\ Pesquisa de infeção nos navegadores da Internet (SBI) (069)
O69 - SBI: SearchScopes [HKCU] {0633EE93-D776-472f-A0FF-E1416B8B2E3A} [DefaultScope] - (Bing) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O69 - SBI: SearchScopes [HKCU] {6A1806CD-94D4-4689-BA73-E35EA1EA9990} - (Google) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Keys:  Scanned in 00mn 00s



---\\ Pesquisa adicional à raiz do sistema (radicular) (SPRF) (O84)
[MD5.4619DD43A31A4585527C7A27CA46BBDE] [SPRF][30/06/2014] (...) -- C:\Users\Vanessa\AppData\Roaming\sp_data.sys   [380]
~ Files: 2 Legitimates Filtered in 00mn 01s



---\\ Pesquisa dos pacotes WindowsInstaller (WIS) (O93) (NTFS)
[MD5.0E4185F75C1394897DB73CCC3368CA4B] [WIS][11/06/2012] (.Microsoft Corporation - Bing Bar.) -- C:\Windows\Installer\9b683.msi   [475136]  =>Toolbar.Bing
~ WIS: 1 Legitimates Filtered in 00mn 06s



---\\ Search Tracing Registry Key (O100)
HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASAPI32  =>Toolbar.Bing
HKLM\SOFTWARE\Microsoft\Tracing\ContentExplorer_RASAPI32  =>PUP.ContentExplorer
HKLM\SOFTWARE\Microsoft\Tracing\ContentExplorer_RASMANCS  =>PUP.ContentExplorer
~ BTK: 110 Legitimates Filtered in 00mn 00s



---\\ Search CLSID Registry Key (O101)
[HKCR\CLSID\{d2ce3e00-f94a-4740-988e-03dc2f38c34f}] (Bing Bar Helper)  =>Toolbar.Bing
~ BCK: 5427 Legitimates Filtered in 00mn 25s



---\\ Estado general dos serviços não Microsoft (EGS) (SR=Executados, SS=Parados)
SS - | Demand 26/06/2014 262320 |  (AdobeFlashPlayerUpdateSvc) . (.Adobe Systems Incorporated.) - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
SS - | Auto 11/06/2012 193616 |  (BBSvc) . (.Microsoft Corporation..) - C:\Program Files\Microsoft\BingBar\7.1.391.0\BBSvc.exe  =>Toolbar.Bing
SS - | Auto 23/02/2012 136176 |  (gupdate) . (.Google Inc..) - C:\Program Files\Google\Update\GoogleUpdate.exe
SS - | Demand 23/02/2012 136176 |  (gupdatem) . (.Google Inc..) - C:\Program Files\Google\Update\GoogleUpdate.exe
SS - | Demand 01/06/2014 194032 |  (gusvc) . (.Google.) - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
SS - | Auto 03/04/2014 315008 |  (SkypeUpdate) . (.Skype Technologies.) - C:\Program Files\Skype\Updater\Updater.exe
SR - | Auto 08/05/2014 65432 |  (AdobeARMservice) . (.Adobe Systems Incorporated.) - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
SR - | Auto 25/01/2011 303744 |  (AFBAgent) . (.ASUSTeK Computer Inc..) - C:\Windows\system32\FBAgent.exe
SR - | Auto 21/03/2012 163328 |  (AMD External Events Utility) . (.AMD.) - C:\Windows\System32\atiesrxx.exe
SR - | Auto 22/03/2012 291840 |  (AMD FUEL Service) . (.Advanced Micro Devices, Inc..) - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
SR - | Auto 21/11/2011 80512 |  (ASLDRService) . (.ASUS.) - C:\Program Files\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
SR - | Auto 21/11/2011 96896 |  (ATKGFNEXSrv) . (.ASUS.) - C:\Program Files\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
SR - | Auto 01/06/2014 50344 |  (avast! Antivirus) . (.AVAST Software.) - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
SR - | Auto 01/06/2014 109048 |  (avast! Firewall) . (.AVAST Software.) - C:\Program Files\AVAST Software\Avast\afwServ.exe
SR - | Demand 11/06/2012 240208 |  (BBUpdate) . (.Microsoft Corporation..) - C:\Program Files\Microsoft\BingBar\7.1.391.0\SeaPort.exe  =>Toolbar.Bing
SR - | Auto 18/09/2013 106472 |  (RzKLService) . (.Razer Inc..) - C:\Program Files\Razer\Razer Game Booster\RzKLService.exe
SR - | Auto 13/07/2009 20992 | C:\Program Files\Windows Defender\mpsvc.dll (WinDefend) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
SR - | Auto 13/07/2009 20992 | C:\Windows\System32\wuaueng.dll (wuauserv) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
~ Services:  Scanned in 00mn 28s



---\\ Scâner Aditional (088)
Database Version : 13026 - (30/06/2014)
Clés trouvées (Keys found) : 1
Valeurs trouvées (Values found) : 1
Dossiers trouvés  (Folders found) : 1
Fichiers trouvés  (Files found) : 3

[HKLM\Software\Microsoft\Tracing\BingBar_RASAPI32]   =>Toolbar.Bing
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]:t4pc_en_7   =>PUP.Eorezo^
C:\Users\Vanessa\AppData\Roaming\ContentExplorer   =>PUP.ContentExplorer^
O4 - HKLM\..\Run: [t4pc_en_7] Chave orfã   =>PUP.Eorezo^
C:\Windows\Installer\9b683.msi   =>Toolbar.Bing^
[HKCR\CLSID\{d2ce3e00-f94a-4740-988e-03dc2f38c34f}] (Bing Bar Helper)   =>Toolbar.Bing^
~ Additionnel Scan: 212290 Items scanned in 01mn 30s



---\\ Informações complémentaires do módulos
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>.Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>.Internet Explorer, Gestão do Proxy (R5)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>.Barras do Internet Explorer (03))
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>.Aplicações iniciadas por registo & pastas (04)
~ AMI: 4 Legitimates Filtered in 00mn 00s



---\\ Sumário das deteções encontradas na sua estação
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>PUP.Eorezo
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>PUP.ContentExplorer
~ MSI: 2 link(s) detected in 00mn 00s



~ 685 Legitimates filtered by white list
End of the scan (446 lines in 04mn 13s)(0)

 Selecione e copie todo o texto destacado em vermelho que te passei (começando em script zhpfix e indo até emptyclsid)

_____________________________________________________________________________________________________________

 Vá no menu: Iniciar > Todos os programas > ZHP > Clique com o botão direito do mouse sobre o Zhpfix e escolha a opção de Executar como administrador > Clique em Importação > Clique no botão GO > Clique em Oui > Caso queira que os arquivos da lixeira sejam excluídos clique em Oui novamente > Um relatório aparecerá no bloco de notas.

Copie este relatório e poste em sua próxima resposta.

Rapport de ZHPFix 2014.4.13.3 par Nicolas Coolman, Update du 13/04/2014
Fichier d'export Registre :
Run by Vanessa at 30/06/2014 15:26:32
High Elevated Privileges : OK
Windows 7 Starter Edition, 32-bit Service Pack 1 (Build 7601)

Reciclagem vazia (00mn 29s)
Reparação de atalhos do navegador

========== Chaves do Registo ==========
ELIMINÉ: HKLM\SOFTWARE\Microsoft\Tracing\ContentExplorer_RASAPI32
ELIMINÉ: HKLM\SOFTWARE\Microsoft\Tracing\ContentExplorer_RASMANCS

========== Valores do Registo ==========
ELIMINÉ RunValue: fst_br_193
ELIMINÉ RunValue: t4pc_en_7
ProxyFix : Configuração proxy removida com sucesso
ELIMINÉ ProxyServer Value
ELIMINÉ ProxyEnable Value
ELIMINÉ EnableHttp1_1 Value
ELIMINÉ ProxyHttp1.1 Value
ELIMINÉ ProxyOverride Value

========== Pastas ==========
Nenhuma pasta CLSID local utilizador vazia

========== Ficheiros ==========
ELIMINÉ Temporários windows (116) (1.852.140 octets)
ELIMINÉ Flash Cookies (0) (0 octets)

========== Restauração Sistema ==========
Ponto de restauro do sistema criado com sucesso

========== Outros ==========
NÃO-TRATADO ____________


========== Recapitulativo ==========
2 : Chaves do Registo
8 : Valores do Registo
1 : Pastas
2 : Ficheiros
1 : Restauração Sistema
1 : Outros


End of clean in 01mn 24s

========== Caminho do ficheiro do relatório ==========
C:\Users\Vanessa\AppData\Roaming\ZHP\ZHPFix[R1].txt - 07/06/2014 23:22:13 [2366]
C:\Users\Vanessa\AppData\Roaming\ZHP\ZHPFix[R2].txt - 08/06/2014 00:00:35 [1671]
C:\Users\Vanessa\AppData\Roaming\ZHP\ZHPFix[R3].txt - 30/06/2014 15:27:01 [1534]

Abra novamente o ( ZHPDiag )

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

|- Clique "SEARCH" ou "PESQUISAR" e aguarde a conclusão.

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

|- Clique OK e, ao concluir, poste o relatório ZHPDiag.txt

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

~ Relatório do ZHPDiag v2014.6.30.100 - Nicolas Coolman  (30/06/2014)
~ Iniciado por Vanessa (30/06/2014 15:37:50)
~ Endereço do Website : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Tradução pelo utilizador
~ Estatuto da versão : Versão atualizada.
~  Lista Branca : Ativado pelo programa
~ Elevação dos Privilégios : OK
~ Controle de Conta de Utilizador : Deactivate by user


---\\ Navegadores Internet
MSIE: Internet Explorer v11.0.9600.17126
GCIE: Google Chrome v35.0.1916.153 (Defaut)

---\\ Informações sobre os produtos Windows
~ Langage: Portugais
Windows 7 Starter, 32-bit Service Pack 1 (Build 7601)
Windows Server License Manager Script : OK
Software Protection Service (Protection logicielle) : OK
Windows Automatic Updates : OK
Windows Activation Technologies : OK

---\\ Softwares de proteçao do sistema
avast! Premier v9.0.2018
Windows Defender W7 (Activate)

---\\ Softwares d'optimização do sistema
CCleaner v4.00

---\\ Softwares de partilha do PeerToPeer (P2P)

---\\ Monitoramento dos softwares
Adobe Flash Player 14 Plugin
Adobe Reader X
Java 7 Update 60

---\\ Informações sobre o sistema
~ Processor: x86 Family 20 Model 2 Stepping 0, AuthenticAMD
~ Operating System: 32 Bits
Boot mode: Normal (Normal boot)
Total RAM: 1643 MB (38% free)
System Restore: Activé (Enable)
System drive C: has 383 GB (86%) free of 441 GB

---\\ Modo de conexão ao sistema
~ Computer Name: VANESSA-PC
~ User Name: Vanessa
~ All Users Names: Vanessa, Convidado, Administrador,
~ Unselected Option: 045,061,O62,065,066,080,O82,089
Logged in as Administrator

---\\ As variáveis de ambiente
~ System Unit : C:\
~ %AppZHP% : C:\Users\Vanessa\AppData\Roaming\ZHP\
~ %AppData% : C:\Users\Vanessa\AppData\Roaming\
~ %Desktop% : C:\Users\Vanessa\Desktop\
~ %Favorites% : C:\Users\Vanessa\Favorites\
~ %LocalAppData% : C:\Users\Vanessa\AppData\Local\
~ %StartMenu% : C:\Users\Vanessa\AppData\Roaming\Microsoft\Windows\Start Menu\
~ %Windir% : C:\Windows\
~ %System% : C:\Windows\System32\

---\\ Enumeração das unidades dos discos
C: Hard drive, Flash drive, Thumb drive (Free 383 Go of 441 Go)
D: CD-ROM drive (Not Inserted)
Q: Hard drive, Flash drive, Thumb drive (Free 0 Go of 0 Go)



---\\ Estado do Centro de Segurança do Windows
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system] EnableLUA: Modified
~ Security Center: 46 Legitimates Filtered in 00mn 00s



---\\ Pesquisa particular de ficheiros genéricos
[MD5.8B88EBBB05A0E56B7DCC708498C02B3E] - (.Microsoft Corporation - Windows Explorer.) (.23/02/2012 - 08:46:43.) -- C:\Windows\Explorer.exe [2616320]
[MD5.B5C5DCAD3899512020D135600129D665] - (.Microsoft Corporation - Aplicativo de Inicialização do Windows.) (.13/07/2009 - 22:14:45.) -- C:\Windows\System32\Wininit.exe [96256]
[MD5.771CDBC3D62437D6DB070820BB1EDCCF] - (.Microsoft Corporation - Internet Extensions para Win32.) (.30/05/2014 - 04:21:10.) -- C:\Windows\System32\wininet.dll [1790976]
[MD5.998507B046BA314CE8245364C686FA67] - (.Microsoft Corporation - Aplicativo de Logon do Windows.) (.04/03/2014 - 06:17:02.) -- C:\Windows\System32\Winlogon.exe [304128]
[MD5.E3AE23569749DE12D45BA3B489A036AE] - (.Microsoft Corporation - Biblioteca de Licenciamento de Software.) (.20/11/2010 - 09:21:26.) -- C:\Windows\System32\sppcomapi.dll [193536]
[MD5.F81BB7E487EDCEAB630A7EE66CF23913] - (.Microsoft Corporation - Ancillary Function Driver for WinSock.) (.13/09/2013 - 21:48:58.) -- C:\Windows\system32\Drivers\AFD.sys [338944]
[MD5.338C86357871C167A96AB976519BF59E] - (.Microsoft Corporation - ATAPI IDE Miniport Driver.) (.13/07/2009 - 22:26:15.) -- C:\Windows\system32\Drivers\atapi.sys [21584]
[MD5.77EA11B065E0A8AB902D78145CA51E10] - (.Microsoft Corporation - CD-ROM File System Driver.) (.13/07/2009 - 20:11:15.) -- C:\Windows\system32\Drivers\Cdfs.sys [70656]
[MD5.BE167ED0FDB9C1FA1133953C18D5A6C9] - (.Microsoft Corporation - SCSI CD-ROM Driver.) (.20/11/2010 - 05:38:12.) -- C:\Windows\system32\Drivers\Cdrom.sys [108544]
[MD5.F024449C97EC1E464AAFFDA18593DB88] - (.Microsoft Corporation - DFS Namespace Client Driver.) (.20/11/2010 - 05:42:34.) -- C:\Windows\system32\Drivers\DfsC.sys [78336]
[MD5.9036377B8A6C15DC2EEC53E489D159B5] - (.Microsoft Corporation - High Definition Audio Bus Driver.) (.20/11/2010 - 06:59:30.) -- C:\Windows\system32\Drivers\HDAudBus.sys [108544]
[MD5.F151F0BDC47F4A28B1B20A0818EA36D6] - (.Microsoft Corporation - Driver de porta i8042.) (.13/07/2009 - 20:11:24.) -- C:\Windows\system32\Drivers\i8042prt.sys [80896]
[MD5.A5FA468D67ABCDAA36264E463A7BB0CD] - (.Microsoft Corporation - IP Network Address Translator.) (.13/07/2009 - 20:54:29.) -- C:\Windows\system32\Drivers\IpNat.sys [101888]
[MD5.5D16C921E3671636C0EBA3BBAAC5FD25] - (.Microsoft Corporation - Windows NT SMB Minirdr.) (.23/02/2012 - 08:49:19.) -- C:\Windows\system32\Drivers\MRxSmb.sys [123904]
[MD5.280122DDCF04B378EDD1AD54D71C1E54] - (.Microsoft Corporation - MBT Transport driver.) (.20/11/2010 - 05:39:46.) -- C:\Windows\system32\Drivers\netBT.sys [187904]
[MD5.C8DFF8D07755A66C7A4A738930F0FEAC] - (.Microsoft Corporation - Driver do Sistema de Arquivos NT.) (.23/01/2014 - 23:18:22.) -- C:\Windows\system32\Drivers\ntfs.sys [1212352]
[MD5.2EA877ED5DD9713C5AC74E8EA7348D14] - (.Microsoft Corporation - Driver de porta paralela.) (.13/07/2009 - 20:45:35.) -- C:\Windows\system32\Drivers\Parport.sys [79360]
[MD5.D9F91EAFEC2815365CBE6D167E4E332A] - (.Microsoft Corporation - RAS L2TP mini-port/call-manager driver.) (.13/07/2009 - 20:54:34.) -- C:\Windows\system32\Drivers\Rasl2tp.sys [78848]
[MD5.3E21C083B8A01CB70BA1F09303010FCE] - (.Microsoft Corporation - SMB Transport driver.) (.13/07/2009 - 20:53:41.) -- C:\Windows\system32\Drivers\smb.sys [71168]
[MD5.B459575348C20E8121D6039DA063C704] - (.Microsoft Corporation - TDI Translation Driver.) (.20/11/2010 - 05:39:18.) -- C:\Windows\system32\Drivers\tdx.sys [74752]
[MD5.C37AEE5966EB5929E2051AC7409B5730] - (.Microsoft Corporation - Driver de cópia de sombra de volume.) (.23/02/2012 - 08:41:11.) -- C:\Windows\system32\Drivers\volsnap.sys [246144]
~ Generic Processes:  Scanned in 00mn 01s



---\\ Estatuto dos ficheiros ocultos (Oculto/Total)
~ Mes images (My Pictures) : 2/49
~ Mes Videos (My Videos) : 1/3
~ Mes Favoris (My Favorites) : 1/13
~ Mes Documents (My Documents) : 2/5
~ Mon Bureau (My Desktop) : 1/9
~ Menu demarrer (Programs) : 1/23
~ Hidden Files:  Scanned in 00mn 00s



---\\ Processos lançados
[MD5.D4A8B3FB5AB83A59785F31E8D581E418] - (.AMD - AMD External Events Service Module.) -- C:\Windows\system32\atiesrxx.exe   [163328] [PID.868]
[MD5.134ED6E453BC9865BDA781DFF8562C20] - (.AMD - AMD External Events Client Module.) -- C:\Windows\system32\atieclxx.exe   [404992] [PID.1216]
[MD5.96E9755560BD21DB05A1228A3BF06529] - (.ASUSTeK Computer Inc. - ASUS FastBoot.) -- C:\Windows\system32\FBAgent.exe   [303744] [PID.1504]
[MD5.A3626C6D3F2DC95497F3F61842D7FD89] - (.ASUS - ASLDR Service.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe   [80512] [PID.1528]
[MD5.DBC598E47E7A382E60E2A4745D41FEF9] - (.ASUS - GFNEXSrv.) -- C:\Program Files\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe   [96896] [PID.1560]
[MD5.37D17AE2936867F88EB3C4CBCBC6B8A1] - (.AVAST Software - avast! Service.) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe   [50344] [PID.1596]
[MD5.55FF0FFE359702D2E2B99DF5CBB3DD06] - (.AVAST Software - avast! firewall service.) -- C:\Program Files\AVAST Software\Avast\afwServ.exe   [109048] [PID.1888]
[MD5.B362181ED3771DC03B4141927C80F801] - (.Adobe Systems Incorporated - Adobe Acrobat Update Service.) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe   [65432] [PID.1980]
[MD5.41363F48254A202F1F71131EC3B5F00E] - (.Advanced Micro Devices, Inc. - AMD Fuel Service.) -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe   [291840] [PID.2016]
[MD5.FEFA32073D77BB9C741A63B6286479F6] - (.Razer Inc. - RzKLService.) -- C:\Program Files\Razer\Razer Game Booster\RzKLService.exe   [106472] [PID.508]
[MD5.19D34534176E62F35DDB7DC7B7FF2A87] - (.Microsoft Corporation - Microsoft Application Virtualization Virtua.) -- C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe   [207528] [PID.1856]
[MD5.1AEBDC693C74EA55FE05D51FA6573EBC] - (.Microsoft Corporation - Microsoft Application Virtualization Client.) -- C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe   [523944] [PID.2404]
[MD5.FD557A50A65E44041CD2FCEF4BEB04DB] - (.Microsoft Corporation - Microsoft Office Client Virtualization Serv.) -- C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.exe   [822504] [PID.2724]
[MD5.20DDC9CED8BC8390138F3187E0FF7411] - (.ASUSTek Computer Inc. - HControl.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\HControl.exe   [174720] [PID.3480]
[MD5.64A7C84C0A8C79B22033F92D43919062] - (.ASUS - ACMON.) -- C:\Program Files\ASUS\Splendid\ACMON.exe   [102568] [PID.3668]
[MD5.645B944C1FE69A4714DBD60B97114EAD] - (.ASUS - Power4Gear Hybrid.) -- C:\Program Files\ASUS\P4G\BatteryLife.exe   [889264] [PID.3676]
[MD5.D9AB754613208112B840C75B6762B909] - (.ASUSTek Computer Inc. - ATKOSD2.) -- C:\Program Files\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe   [322176] [PID.3828]
[MD5.6B3BA5BB455D7A4FD16B697B8F73858F] - (.ASUSTek Computer Inc. - ASUS FaceLogon Application.) -- C:\Program Files\ASUS\FaceLogon\sensorsrv.exe   [473728] [PID.3836]
[MD5.D5E4E7A2E8CC651ED737B4CF9515D225] - (.ASUSTeK Computer Inc. - ASUS Live Update.) -- C:\Program Files\ASUS\ASUS Live Update\LiveUpdate.exe   [1556128] [PID.3920]
[MD5.98CADC34741738CFC24F5CDFDAA408FA] - (.ASUSTeK - ACEngSvr Module.) -- C:\Windows\System32\ACEngSvr.exe   [162456] [PID.3996]
[MD5.37DEB76A2CF005841C4E45DE2B94D84F] - (.ASUS - AsScrPro.) -- C:\Windows\AsScrPro.exe   [3058304] [PID.4036]
[MD5.149126216A694E6BA84E92ECA77AAE3B] - (.ASUS - ATKOSD.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe   [2488888] [PID.2824]
[MD5.AA11E1368EEB237DD100BAC6AFFE1C57] - (.ASUS - KBFiltr.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe   [113208] [PID.3140]
[MD5.4A7C441D99D86704D194E7678873B95D] - (.ASUS - WDC.) -- C:\Program Files\ASUS\ATK Package\ATK Hotkey\WDC.exe   [174648] [PID.1644]
[MD5.1A536B01E64D26BED151C9BFA3EDCEB2] - (.Realtek Semiconductor - Gerenciador de áudio HD Realtek.) -- C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe   [11430504] [PID.1460]
[MD5.5CA0EB9538C6ACEBDC3593FC53527B9D] - (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\avastui.exe   [3890208] [PID.2992]
[MD5.EDAD4A8A1D46AFCF9E76B996D55116EB] - (.Oracle Corporation - Java(TM) Update Scheduler.) -- C:\Program Files\Common Files\Java\Java Update\jusched.exe   [256896] [PID.3164]
[MD5.E56F39F6B7FDA0AC77A79B0FD3DE1A2F] - (.Microsoft Corporation - PresentationFontCache.exe.) -- C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe   [42856] [PID.1388]
[MD5.5BA2FB0353EBB644189CD3BC0B68AADE] - (.The Phoenix Firestorm Project, Inc. - Firestorm.) -- C:\Program Files\Firestorm-Release\Firestorm-Release.exe   [32476376] [PID.2332]
[MD5.C3178F08EC8A1C013AF77C734B5CD376] - (.Vivox Inc. - No Comment.) -- C:\Program Files\Firestorm-Release\SLVoice.exe   [2393816] [PID.3692]
[MD5.674052E64267CE1B608D6F159A28E964] - (...) -- C:\Program Files\Firestorm-Release\SLPlugin.exe   [1503960] [PID.5600]
[MD5.D2FC0CCC8B37F87EB0804545AF69BE39] - (.Nicolas Coolman - ZHPDiag.) -- C:\Program Files\ZHPDiag\ZHPDiag.exe   [8072704] [PID.1212]
[MD5.CF87A1DE791347E75B98885214CED2B8] - (.Microsoft Corporation - Serviço da Plataforma de Proteção de Softwa.) -- C:\Windows\system32\sppsvc.exe   [3179520] [PID.4772]
~ Processes Running:  Scanned in 00mn 04s



---\\ Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
C:\Users\Vanessa\AppData\Local\Google\Chrome\User Data\Default\Preferences
G2 - GCE: Preference [User Data\Default] [ahfgeienlihckogmohjhadlkjgocpleb] Loja v.0.2 (Activé)
G2 - GCE: Preference [User Data\Default] [neajdppkdcdipfabeoofebfddakdcjhd] Google Network Speech v.1.0 (Activé)
G2 - GCE: Preference [User Data\Default] [pafkbggdmjlpgkdkcbjmhmfcdpncadgh] Google Now v.1.2.0.1 (Activé)

---\\ Pasta de extensão do Google Chrome
~ Google Lines Browser: 18 Legitimates Filtered in 00mn 10s



---\\ Mozilla Firefox, Plugins,Arranque,Pesquisa,Extensões (P2,M0,M1,M2,M3)
P2 - FPN: [HKLM] [@raidcall.en/RCplugin] - (.Raidcall - Raidcall plugin.) -- C:\Users\Vanessa\AppData\Roaming\raidcall\plugins\nprcplugin.dll
~ Firefox Browser: 12 Legitimates Filtered in 00mn 00s



---\\ Internet Explorer, Arranque, Pesquisa, URLSearchHook( gancho de URL), Phishing (R0,R1,R3,R4)
R1 - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = preserve
~ IE Browser: 10 Legitimates Filtered in 00mn 00s



---\\ Internet Explorer, Gestão do Proxy (R5)
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = no key
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyEnable = 0
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,MigrateProxy = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,EnableHttp1_1 = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyHttp1.1 = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigProxy = wininet.dll
R5 - HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings,EnableHttp1_1 = 1
R5 - HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyHttp1.1 = 1
~ Proxy management:  Scanned in 00mn 00s



---\\ Análise das linhas F0, F1, F2, F3 - Ficheiros ini, Carregamento Automático de programas
F2 - REG:system.ini: USERINIT=C:\Windows\system32\userinit.exe,
F2 - REG:system.ini: Shell=C:\Windows\explorer.exe
F2 - REG:system.ini: VMApplet=C:\Windows\System32\SystemPropertiesPerformance.exe
~ Keys:  Scanned in 00mn 00s



---\\ Redireção do ficheiro Hosts (01)
~ Le fichier hosts est sain (The hosts file is clean).
~ Hosts File:  Scanned in 00mn 00s
~ Nombre de lignes (Lines number): 21



---\\ Barras do Internet Explorer (03))
O3 - Toolbar: McAfee SiteAdvisor Toolbar - [HKLM]{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} . (.McAfee, Inc. - SiteAdvisor.) -- C:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll
~ Toolbar:  Scanned in 00mn 00s



---\\ Aplicações iniciadas por registo & pastas (04)
O4 - HKLM\..\Run: [AvastUI.exe] . (.AVAST Software - avast! Antivirus.) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] . (.Oracle Corporation - Java(TM) Update Scheduler.) -- C:\Program Files\Common Files\Java\Java Update\jusched.exe   =>.Oracle Corporation
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe   =>.Microsoft Corporation
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe   =>.Microsoft Corporation
~ Application:  Scanned in 00mn 00s



---\\ Boutões da barra de ferramentas principal do Internet Explorer (09)
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} . (.Microsoft Corporation - Windows Live Writer Blog This Extension.) -- C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
~ IE Extra Buttons:  Scanned in 00mn 00s



---\\ Alteração Dominio/Clientes DNS (017)
O17 - HKLM\System\CCS\Services\Tcpip\..\{09D8348D-03C1-40B8-B55D-0B25543C9965}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{D96E37D9-C1F1-4220-9C7E-181774B81F82}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{09D8348D-03C1-40B8-B55D-0B25543C9965}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{D96E37D9-C1F1-4220-9C7E-181774B81F82}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{09D8348D-03C1-40B8-B55D-0B25543C9965}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{D96E37D9-C1F1-4220-9C7E-181774B81F82}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
~ Domain:  Scanned in 00mn 00s



---\\ Protocolo adicional (018)
O18 - Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} . (.Microsoft Corporation - Windows Live Album Download Protocol Handle.) -- C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-msdownload - {1E66F26B-79EE-11D2-8710-00C04F79ED0D} . (.Microsoft Corporation - Microsoft .NET Runtime Execution Engine.) -- C:\Windows\System32\mscoree.dll  =>.Microsoft Corporation
~ Protocole Additionnel:  Scanned in 00mn 00s



---\\ Tarefas planificadas automaticamente (039)
O39 - APT:  - (..) -- C:\Windows\System32\Tasks\Adobe Flash Player Updater   [902]
O39 - APT:  - (..) -- C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore   [1066]
O39 - APT:  - (..) -- C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA   [1070]
~ Scheduled Task: 15 Legitimates Filtered in 00mn 10s



---\\ Software instalados (042)
O42 - Logiciel: Ares 2.2.8 - (.Seekar Ltd.) [HKLM] -- Ares
~ Logic: 13 Legitimates Filtered in 00mn 01s



---\\ HKCU & HKLM Software Keys
[HKCU\Software\Ares]
[HKLM\Software\RCBR]
~ Key Software: 166 Legitimates Filtered in 00mn 01s



---\\ Conteúdo das pastas Programs/ProgramFiles/ProgramData/AppData (O43)
O43 - CFD: 03/06/2014 - 16:12:03 - [] ----D C:\Program Files\Ares
O43 - CFD: 29/06/2014 - 16:53:30 - [] ----D C:\Users\Vanessa\AppData\Local\Ares
O43 - CFD: 29/06/2014 - 16:49:38 - [] ----D C:\Users\Vanessa\AppData\Local\com
~ Program Folder: 129 Legitimates Filtered in 00mn 01s



---\\ Últimos ficheiros alterados ou criados no Windows e Sistema32 (044)
O44 - LFC:[MD5.636E3419D90E02B2767EDE67546BAC95] - 19/06/2014 - 23:26:20 ---A- . (...) -- C:\Windows\System32\prfc0416.dat   [148042]
O44 - LFC:[MD5.CEBDA2C564469F97EA1F2ACF0F459049] - 19/06/2014 - 23:26:20 ---A- . (...) -- C:\Windows\System32\prfh0416.dat   [706460]
O44 - LFC:[MD5.98C14E511F033868426C73DAC84BCB23] - 29/06/2014 - 17:41:20 ---A- . (...) -- C:\Windows\System32\ServiceFilter.ini   [1619]
O44 - LFC:[MD5.966094DAE08726CD1DB6EDE1FF6C8B78] - 30/06/2014 - 10:45:11 ---A- . (...) -- C:\Windows\System32\AutoRunFilter.ini   [1802]
O44 - LFC:[MD5.D41D8CD98F00B204E9800998ECF8427E] - 30/06/2014 - 10:45:26 ---A- . (...) -- C:\Windows\System32\filetrace.log   [0]
O44 - LFC:[MD5.CC7AA7B42CF418FC3D926913490048F8] - 30/06/2014 - 11:52:19 ---A- . (...) -- C:\Windows\zoek-delete.exe   [24064]
O44 - LFC:[MD5.3378121CD9C48BCED66D2FB0A32B466C] - 30/06/2014 - 11:54:06 ---A- . (...) -- C:\zoek-results2014-06-08-001257.log   [18327]
O44 - LFC:[MD5.6BCAF46E2B7FA9ACE92B4D39F3037C5C] - 30/06/2014 - 12:36:35 ---A- . (...) -- C:\Windows\System32\acovcnt.exe   [45056]
O44 - LFC:[MD5.E2BDD6A210E1D32ED0D86A229F39978E] - 30/06/2014 - 12:36:38 ---A- . (...) -- C:\zoek-results.log   [19956]
~ Files: 27 Legitimates Filtered in 00mn 13s



---\\ Enumeração das chaves do registo StartupReg (SMSR) (O53)
O53 - SMSR:HKLM\...\startupreg\RaidCall  [Key] . (.RAIDCALL.COM - Raidcall.) -- C:\Program Files\RaidCall.BR\raidcall.exe
~ SMSR Keys: 14 Legitimates Filtered in 00mn 00s



---\\ Enumeração das chaves do registo PoliciesSystem (MWPS) (O55)
O55 - MWPS:[HKLM\...\Policies\System] - "ConsentPromptBehaviorUser"=0
O55 - MWPS:[HKLM\...\Policies\System] - "EnableLUA"=0
O55 - MWPS:[HKLM\...\Policies\System] - "EnableUIADesktopToggle"=0
O55 - MWPS:[HKLM\...\Policies\System] - "FilterAdministratorToken"=0
~ MWPS: 18 Legitimates Filtered in 00mn 00s



---\\ Lista dos drivers do sistema (SDL) (O58)
O58 - SDL:01/06/2014 - 21:07:01 ---A- . (...) -- C:\Windows\System32\Drivers\aswHwid.sys   [24184]  =>.ALWIL Software
O58 - SDL:01/06/2014 - 21:07:01 ---A- . (...) -- C:\Windows\System32\Drivers\aswRvrt.sys   [49944]  =>.ALWIL Software
O58 - SDL:01/06/2014 - 21:07:01 ---A- . (...) -- C:\Windows\System32\Drivers\aswVmm.sys   [180632]  =>.ALWIL Software
O58 - SDL:13/07/2009 - 22:20:28 ---A- . (.Emulex - Storport Miniport Driver for LightPulse HBAs.) -- C:\Windows\System32\Drivers\elxstor.sys   [453712]
O58 - SDL:31/12/2010 - 07:30:32 ---A- . (.ELAN Microelectronics Corp. - ETD Kernel Center.) -- C:\Windows\System32\Drivers\ETD.sys   [116008]
O58 - SDL:13/07/2009 - 19:54:14 ---A- . (.Hauppauge Computer Works, Inc. - Hauppauge WinTV 885 Consumer IR Driver for eHome.) -- C:\Windows\System32\Drivers\hcw85cir.sys   [26624]
O58 - SDL:20/07/2009 - 06:29:40 ---A- . (.No owner - Keyboard Filter Driver.) -- C:\Windows\System32\Drivers\kbfiltr.sys   [13880]
O58 - SDL:13/07/2009 - 22:19:04 ---A- . (.Promise Technology - Promise  SuperTrak EX Series Driver for Windows.) -- C:\Windows\System32\Drivers\stexstor.sys   [21072]
O58 - SDL:13/07/2009 - 18:40:41 ---A- . (...) -- C:\Windows\System32\ANSI.SYS   [9029]
O58 - SDL:13/07/2009 - 18:40:44 ---A- . (...) -- C:\Windows\System32\country.sys   [27097]
O58 - SDL:13/07/2009 - 18:40:40 ---A- . (...) -- C:\Windows\System32\HIMEM.SYS   [4768]
O58 - SDL:13/07/2009 - 18:40:43 ---A- . (...) -- C:\Windows\System32\KEY01.SYS   [42809]
O58 - SDL:13/07/2009 - 18:40:43 ---A- . (...) -- C:\Windows\System32\KEYBOARD.SYS   [42537]
O58 - SDL:13/07/2009 - 18:40:23 ---A- . (...) -- C:\Windows\System32\NTDOS.SYS   [27866]
O58 - SDL:13/07/2009 - 18:40:31 ---A- . (...) -- C:\Windows\System32\NTDOS404.SYS   [29146]
O58 - SDL:13/07/2009 - 18:40:35 ---A- . (...) -- C:\Windows\System32\NTDOS411.SYS   [29370]
O58 - SDL:13/07/2009 - 18:40:39 ---A- . (...) -- C:\Windows\System32\NTDOS412.SYS   [29274]
O58 - SDL:13/07/2009 - 18:40:27 ---A- . (...) -- C:\Windows\System32\NTDOS804.SYS   [29146]
O58 - SDL:13/07/2009 - 18:40:11 ---A- . (...) -- C:\Windows\System32\NTIO.SYS   [33952]
O58 - SDL:13/07/2009 - 18:40:15 ---A- . (...) -- C:\Windows\System32\NTIO404.SYS   [34672]
O58 - SDL:13/07/2009 - 18:40:17 ---A- . (...) -- C:\Windows\System32\NTIO411.SYS   [35776]
O58 - SDL:13/07/2009 - 18:40:19 ---A- . (...) -- C:\Windows\System32\NTIO412.SYS   [35536]
O58 - SDL:13/07/2009 - 18:40:13 ---A- . (...) -- C:\Windows\System32\NTIO804.SYS   [34672]
~ Drivers: 88 Legitimates Filtered in 00mn 08s



---\\ Lista das ferramentas de remoção de vírus (LAT) (063)
O63 - Logiciel: ZHPDiag 2014 - (.Nicolas Coolman.) [HKLM] -- ZHPDiag_is1  =>.Nicolas Coolman
~ ADS:  Scanned in 00mn 00s



---\\ Lista dos serviços Legacy du registo (064)
O64 - Services: CurCS - 01/06/2014 - C:\Windows\system32\drivers\aswHwid.sys (aswHwid) .(...) - LEGACY_ASWHWID
O64 - Services: CurCS - 07/09/2011 - C:\Program Files\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi.sys (ATKWMIACPIIO)  .(.ASUS - ATK WMIACPI Utility.) - LEGACY_ATKWMIACPIIO
~ Legacy: 93 Legitimates Filtered in 00mn 01s



---\\ Associações Shell Spawning (O67)
O67 - Shell Spawning: <.html> <ChromeHTML>[HKCU\..\open\Command] (.Not Key.)
~ FASS Keys: 11 Legitimates Filtered in 00mn 00s



---\\ Menu de inicialização Internet (068)
O68 - StartMenuInternet: <1stBrowser.EC7VJY6JTOCNNPJU7SRZPA3E7A> <FirstBrowser>[HKLM\..\Shell\open\Command] (...) -- C:\Users\Vanessa\AppData\Local\1stBrowser\Application\1stbrowser.exe (.not file.)
O68 - StartMenuInternet: <Google Chrome> <Google Chrome>[HKLM\..\Shell\open\Command] (.Google Inc. - Google Chrome.) -- C:\Program Files\Google\Chrome\Application\chrome.exe
O68 - StartMenuInternet: <IEXPLORE.EXE> <Internet Explorer>[HKLM\..\Shell\open\Command] (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files\Internet Explorer\iexplore.exe
~ Keys:  Scanned in 00mn 00s



---\\ Pesquisa de infeção nos navegadores da Internet (SBI) (069)
O69 - SBI: SearchScopes [HKCU] {0633EE93-D776-472f-A0FF-E1416B8B2E3A} [DefaultScope] - (Bing) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O69 - SBI: SearchScopes [HKCU] {6A1806CD-94D4-4689-BA73-E35EA1EA9990} - (Google) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Keys:  Scanned in 00mn 00s



---\\ Pesquisa adicional à raiz do sistema (radicular) (SPRF) (O84)
[MD5.4619DD43A31A4585527C7A27CA46BBDE] [SPRF][30/06/2014] (...) -- C:\Users\Vanessa\AppData\Roaming\sp_data.sys   [380]
~ Files: 2 Legitimates Filtered in 00mn 01s



---\\ Pesquisa dos pacotes WindowsInstaller (WIS) (O93) (NTFS)
[MD5.0E4185F75C1394897DB73CCC3368CA4B] [WIS][11/06/2012] (.Microsoft Corporation - Bing Bar.) -- C:\Windows\Installer\9b683.msi   [475136]  =>Toolbar.Bing
~ WIS: 1 Legitimates Filtered in 00mn 08s



---\\ Search Tracing Registry Key (O100)
HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASAPI32  =>Toolbar.Bing
~ BTK: 108 Legitimates Filtered in 00mn 00s



---\\ Search CLSID Registry Key (O101)
[HKCR\CLSID\{d2ce3e00-f94a-4740-988e-03dc2f38c34f}] (Bing Bar Helper)  =>Toolbar.Bing
~ BCK: 5427 Legitimates Filtered in 00mn 36s



---\\ Estado general dos serviços não Microsoft (EGS) (SR=Executados, SS=Parados)
SS - | Demand 26/06/2014 262320 |  (AdobeFlashPlayerUpdateSvc) . (.Adobe Systems Incorporated.) - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
SS - | Auto 11/06/2012 193616 |  (BBSvc) . (.Microsoft Corporation..) - C:\Program Files\Microsoft\BingBar\7.1.391.0\BBSvc.exe  =>Toolbar.Bing
SS - | Auto 23/02/2012 136176 |  (gupdate) . (.Google Inc..) - C:\Program Files\Google\Update\GoogleUpdate.exe
SS - | Demand 23/02/2012 136176 |  (gupdatem) . (.Google Inc..) - C:\Program Files\Google\Update\GoogleUpdate.exe
SS - | Demand 01/06/2014 194032 |  (gusvc) . (.Google.) - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
SS - | Auto 03/04/2014 315008 |  (SkypeUpdate) . (.Skype Technologies.) - C:\Program Files\Skype\Updater\Updater.exe
SR - | Auto 08/05/2014 65432 |  (AdobeARMservice) . (.Adobe Systems Incorporated.) - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
SR - | Auto 25/01/2011 303744 |  (AFBAgent) . (.ASUSTeK Computer Inc..) - C:\Windows\system32\FBAgent.exe
SR - | Auto 21/03/2012 163328 |  (AMD External Events Utility) . (.AMD.) - C:\Windows\System32\atiesrxx.exe
SR - | Auto 22/03/2012 291840 |  (AMD FUEL Service) . (.Advanced Micro Devices, Inc..) - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
SR - | Auto 21/11/2011 80512 |  (ASLDRService) . (.ASUS.) - C:\Program Files\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
SR - | Auto 21/11/2011 96896 |  (ATKGFNEXSrv) . (.ASUS.) - C:\Program Files\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
SR - | Auto 01/06/2014 50344 |  (avast! Antivirus) . (.AVAST Software.) - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
SR - | Auto 01/06/2014 109048 |  (avast! Firewall) . (.AVAST Software.) - C:\Program Files\AVAST Software\Avast\afwServ.exe
SR - | Demand 11/06/2012 240208 |  (BBUpdate) . (.Microsoft Corporation..) - C:\Program Files\Microsoft\BingBar\7.1.391.0\SeaPort.exe  =>Toolbar.Bing
SR - | Auto 18/09/2013 106472 |  (RzKLService) . (.Razer Inc..) - C:\Program Files\Razer\Razer Game Booster\RzKLService.exe
SR - | Auto 13/07/2009 20992 | C:\Program Files\Windows Defender\mpsvc.dll (WinDefend) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
SR - | Auto 13/07/2009 20992 | C:\Windows\System32\wuaueng.dll (wuauserv) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
~ Services:  Scanned in 00mn 40s



---\\ Scâner Aditional (088)
Database Version : 13026 - (30/06/2014)
Clés trouvées (Keys found) : 1
Valeurs trouvées (Values found) : 0
Dossiers trouvés  (Folders found) : 0
Fichiers trouvés  (Files found) : 2

[HKLM\Software\Microsoft\Tracing\BingBar_RASAPI32]   =>Toolbar.Bing
C:\Windows\Installer\9b683.msi   =>Toolbar.Bing^
[HKCR\CLSID\{d2ce3e00-f94a-4740-988e-03dc2f38c34f}] (Bing Bar Helper)   =>Toolbar.Bing^
~ Additionnel Scan: 212117 Items scanned in 01mn 47s



---\\ Informações complémentaires do módulos
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>.Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>.Internet Explorer, Gestão do Proxy (R5)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>.Barras do Internet Explorer (03))
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]  =>.Aplicações iniciadas por registo & pastas (04)
~ AMI: 4 Legitimates Filtered in 00mn 00s



---\\ Sumário das deteções encontradas na sua estação
~ MSI: 0 link(s) detected in 00mn 00s



~ 684 Legitimates filtered by white list
End of the scan (439 lines in 04mn 51s)(0)

 Selecione e copie todo o texto destacado em vermelho que te passei (começando em script zhpfix e indo até emptyclsid)

_____________________________________________________________________________________________________________

 Vá no menu: Iniciar > Todos os programas > ZHP > Clique com o botão direito do mouse sobre o Zhpfix e escolha a opção de Executar como administrador > Clique em Importação > Clique no botão GO > Clique em Oui > Caso queira que os arquivos da lixeira sejam excluídos clique em Oui novamente > Um relatório aparecerá no bloco de notas.

Copie este relatório e poste em sua próxima resposta.

Rapport de ZHPFix 2014.4.13.3 par Nicolas Coolman, Update du 13/04/2014
Fichier d'export Registre :
Run by Vanessa at 30/06/2014 17:34:39
High Elevated Privileges : OK
Windows 7 Starter Edition, 32-bit Service Pack 1 (Build 7601)

Reciclagem vazia (00mn 08s)
Reparação de atalhos do navegador

========== Pastas ==========
Nenhuma pasta CLSID local utilizador vazia

========== Ficheiros ==========
ELIMINÉ Temporários windows (2) (1.318 octets)
ELIMINÉ Flash Cookies (0) (0 octets)

========== Restauração Sistema ==========
Ponto de restauro do sistema criado com sucesso


========== Recapitulativo ==========
1 : Pastas
2 : Ficheiros
1 : Restauração Sistema


End of clean in 01mn 12s

========== Caminho do ficheiro do relatório ==========
C:\Users\Vanessa\AppData\Roaming\ZHP\ZHPFix[R1].txt - 07/06/2014 23:22:13 [2366]
C:\Users\Vanessa\AppData\Roaming\ZHP\ZHPFix[R2].txt - 08/06/2014 00:00:35 [1671]
C:\Users\Vanessa\AppData\Roaming\ZHP\ZHPFix[R3].txt - 30/06/2014 15:27:01 [1616]
C:\Users\Vanessa\AppData\Roaming\ZHP\ZHPFix[R4].txt - 30/06/2014 17:34:48 [1021]

Como está o PC depois destes procedimentos?

Voltou ao normal. Obrigada !!      

Fico feliz que o problema tenha sido resolvido.

Só para finalizar siga estes tutoriais abaixo, por gentileza:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
_______________________________________________________________________________________________________________________

Para remover os programas usados na limpeza deste PC e criar um novo ponto de restauração seguro e sem problemas, utilize o DelFix seguindo as dicas [Tens de ter uma conta e sessão iniciada para poderes visualizar este link].
_______________________________________________________________________________________________________________________

Foi um prazer ajudar. Conte sempre conosco!

CASO RESOLVIDO

Caso a autora do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.