Remoção de ADS - Anúncios & malwares

por Fernanda Simões Qua 16 Jul 2014, 14:08

Olá, meu irmão tem um registro no Fórum e me indicou. Estou tendo problemas com os sites em que entro, quando tenho que digitar algo sempre abre tres abas novas e propagandas ao lado. Quando vou ler um texto sempre tem palavras em azul que quando coloco o mouse em cima aparece uns anuncios (ADS by) . Uso o Windows 7 Ultimate .

por **Power Max** Qua 16 Jul 2014, 14:48

Oi Fernanda. Seja bem vinda ao Fórum PC Brasil.

Baixe o programa Adwcleaner clicando no link abaixo e depois clique no botão Download Now @BleepingComputer:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para executar corretamente o AdwCleaner é só seguir as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste o log (relatório) do Adwcleaner que estará em C:\AdwCleaner\AdwCleaner[S0].txt

Ficamos na espera.

por Fernanda Simões Qua 16 Jul 2014, 19:31

Aqui segue o relatório (:

# AdwCleaner v3.215 - Relatório criado 16/07/2014 às 19:18:20
# Atualizado 09/07/2014 por Xplode
# Sistema Operacional : Windows 7 Ultimate Service Pack 1 (64 bits)
# Usuário : Marcello - MARCELLO-PC
# Executando de : C:\Users\Marcello\Downloads\AdwCleaner.exe
# Opção : Limpar

***** [ Serviços ] *****

***** [ Arquivos / Pastas ] *****

Pasta Deletada : C:\Program Files (x86)\Mobogenie
Pasta Deletada : C:\Program Files (x86)\Plus-HD-4.4
Pasta Deletada : C:\Users\Marcello\AppData\Local\genienext
Pasta Deletada : C:\Users\Marcello\AppData\Local\Mobogenie
Pasta Deletada : C:\Users\Marcello\AppData\LocalLow\Plus-HD-4.4
Pasta Deletada : C:\Users\Marcello\AppData\Roaming\newnext.me
Pasta Deletada : C:\Users\Marcello\Documents\Mobogenie
Pasta Deletada : C:\Users\Marcello\AppData\Roaming\Mozilla\Firefox\Profiles\k0r7fnbz.default\Extensions\7d04e0dd-e717-4311-bcbc-b7636adb99a5@300322bc-0824-4364-854a-6105e7ba1d2f.com
Pasta Deletada : C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Extensions\fdcmldniciaadnhphngjgajcaiddomka
Arquivo Deletada : C:\Users\Marcello\daemonprocess.txt
Arquivo Deletada : C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
Arquivo Deletada : C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
Arquivo Deletada : C:\Windows\Tasks\Plus-HD-4.4-chromeinstaller.job
Arquivo Deletada : C:\Windows\System32\Tasks\Plus-HD-4.4-chromeinstaller
Arquivo Deletada : C:\Windows\Tasks\Plus-HD-4.4-codedownloader.job
Arquivo Deletada : C:\Windows\System32\Tasks\Plus-HD-4.4-codedownloader
Arquivo Deletada : C:\Windows\Tasks\Plus-HD-4.4-enabler.job
Arquivo Deletada : C:\Windows\System32\Tasks\Plus-HD-4.4-enabler
Arquivo Deletada : C:\Windows\Tasks\Plus-HD-4.4-firefoxinstaller.job
Arquivo Deletada : C:\Windows\System32\Tasks\Plus-HD-4.4-firefoxinstaller
Arquivo Deletada : C:\Windows\Tasks\Plus-HD-4.4-updater.job
Arquivo Deletada : C:\Windows\System32\Tasks\Plus-HD-4.4-updater

***** [ Atalhos ] *****

***** [ Registro ] *****

Valor Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [NextLive]
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MobogenieAdd
Valor Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [mobilegeni daemon]
Chave Deletedo : HKLM\SOFTWARE\Classes\CrossriderApp0039676.BHO
Chave Deletedo : HKLM\SOFTWARE\Classes\CrossriderApp0039676.BHO.1
Chave Deletedo : HKLM\SOFTWARE\Classes\CrossriderApp0039676.Sandbox
Chave Deletedo : HKLM\SOFTWARE\Classes\CrossriderApp0039676.Sandbox.1
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110311961176}
Chave Deletedo : HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220322962276}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550355965576}
Chave Deletedo : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366966676}
Chave Deletedo : HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440344964476}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110311961176}
Chave Deletedo : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110311961176}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{34f1cd4f-81c0-4ecb-af50-8a90170bfd83}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9048e7b3-8818-45cf-a950-2997c3160cee}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d3a44bac-2896-4bb1-844e-078ba2d453d4}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f863c0d1-6d2f-41f1-88a6-02aef6724c28}
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{fa553786-9d0e-4799-9e4c-4dc552b691c9}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110311961176}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220322962276}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550355965576}
Chave Deletedo : [x64] HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366966676}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110311961176}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{34f1cd4f-81c0-4ecb-af50-8a90170bfd83}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9048e7b3-8818-45cf-a950-2997c3160cee}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d3a44bac-2896-4bb1-844e-078ba2d453d4}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f863c0d1-6d2f-41f1-88a6-02aef6724c28}
Chave Deletedo : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{fa553786-9d0e-4799-9e4c-4dc552b691c9}
Chave Deletedo : HKCU\Software\installedbrowserextensions
Chave Deletedo : HKCU\Software\AppDataLow\Software\Crossrider
Chave Deletedo : HKCU\Software\AppDataLow\Software\Plus-HD-4.4
Chave Deletedo : HKLM\Software\Plus-HD-4.4
Chave Deletedo : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Plus-HD-4.4

***** [ Navegadores ] *****

-\\ Internet Explorer v11.0.9600.17207

-\\ Mozilla Firefox v15.0 (pt-BR)

[ Arquivo : C:\Users\Marcello\AppData\Roaming\Mozilla\Firefox\Profiles\k0r7fnbz.default\prefs.js ]

Linha deletada : user_pref("extensions.a7d04e0dde7174311bcbcb7636adb99a5300322bc08244364854a6105e7ba1d2fcom39676.39676.InstallationTime", 1405532738);
Linha deletada : user_pref("extensions.a7d04e0dde7174311bcbcb7636adb99a5300322bc08244364854a6105e7ba1d2fcom39676.39676.cookie.InstallationTime.expiration", "Fri Feb 01 2030 00:00:00 GMT-0200");
Linha deletada : user_pref("extensions.a7d04e0dde7174311bcbcb7636adb99a5300322bc08244364854a6105e7ba1d2fcom39676.39676.cookie.InstallationTime.value", "1405532738");
Linha deletada : user_pref("extensions.a7d04e0dde7174311bcbcb7636adb99a5300322bc08244364854a6105e7ba1d2fcom39676.39676.lastUpdate", "1405532740861");
Linha deletada : user_pref("extensions.a7d04e0dde7174311bcbcb7636adb99a5300322bc08244364854a6105e7ba1d2fcom39676.bic", "1474047915dfcd4bc55094c2630da623");
Linha deletada : user_pref("extensions.a7d04e0dde7174311bcbcb7636adb99a5300322bc08244364854a6105e7ba1d2fcom39676.installationdate", 1405532738);
Linha deletada : user_pref("extensions.a7d04e0dde7174311bcbcb7636adb99a5300322bc08244364854a6105e7ba1d2fcom39676.reportInstall", true);
Linha deletada : user_pref("extensions.crossrider.bic", "1474047915dfcd4bc55094c2630da623");

-\\ Google Chrome v

[ Arquivo : C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deletedo [Search Provider] : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
Deletedo [Search Provider] : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
Deletedo [Search Provider] : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
Deletedo [Extension] : fdcmldniciaadnhphngjgajcaiddomka

*************************

AdwCleaner[R0].txt - [11938 octets] - [16/07/2014 19:17:17]
AdwCleaner[S0].txt - [8161 octets] - [16/07/2014 19:18:20]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8221 octets] ##########

por **Power Max** Qua 16 Jul 2014, 20:46

Desative temporariamente seu antivírus para evitar conflitos.

* Acesse este link abaixo e clique no primeiro botão da esquerda que é o botão Download Zoek.exe:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

malware - Remoção de ADS - Anúncios & malwares 772309

malware - Remoção de ADS - Anúncios & malwares 772309

Para executá-lo corretamente siga as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Assim que ele concluir a limpeza dos problemas acesse o log (relatório) do Zoek que estará em C:\zoek-results.txt e copie todo seu conteúdo e poste em sua próxima resposta.

por Fernanda Simões Qua 16 Jul 2014, 21:50

Zoek.exe v5.0.0.0 Updated 16-07-2014
Tool run by Marcello on 16/07/2014 at 21:29:27,35.
Microsoft Windows 7 Ultimate 6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Marcello\Downloads\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

16/07/2014 21:30:50 Zoek.exe System Restore Point Created Succesfully.

==== Reset Hosts File ======================

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handle within DNS itself.
127.0.0.1 localhost
::1 localhost

==== Deleting CLSID Registry Keys ======================

==== Deleting CLSID Registry Values ======================

==== Deleting Services ======================

==== FireFox Fix ======================

Deleted from C:\Users\Marcello\AppData\Roaming\Mozilla\Firefox\Profiles\k0r7fnbz.default\prefs.js:

Added to C:\Users\Marcello\AppData\Roaming\Mozilla\Firefox\Profiles\k0r7fnbz.default\prefs.js:
user_pref("browser.startup.homepage", "http://www.google.com");
user_pref("browser.search.defaulturl", "http://www.google.com/search?btnG=Google+Search&q=");
user_pref("browser.newtab.url", "http://www.google.com/");
user_pref("browser.search.defaultengine", "Google");
user_pref("browser.search.defaultenginename", "Google");
user_pref("browser.search.selectedEngine", "Google");
user_pref("browser.search.order.1", "Google");
user_pref("keyword.URL", "http://www.google.com/search?btnG=Google+Search&q=");
user_pref("browser.search.suggest.enabled", true);
user_pref("browser.search.useDBForOrder", true);

==== Deleting Files \ Folders ======================

C:\Users\Marcello\.android deleted
C:\PROGRA~2\GUM783B.tmp deleted
C:\PROGRA~2\Yahoo! deleted
C:\Users\Marcello\AppData\Roaming\Yahoo! deleted
C:\Users\Marcello\AppData\Local\cache deleted
C:\Users\Marcello\Searches deleted

==== Firefox Extensions ======================

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Marcello\AppData\Roaming\Mozilla\Firefox\Profiles\k0r7fnbz.default
FB5621842FDABF9F8359775573498FBC - C:\Users\Marcello\AppData\Local\Google\Update\1.3.24.15\npGoogleUpdate3.dll - Google Update

==== Chrome Look ======================

Google Drive - Marcello\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf
Google Search - Marcello\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf
Urban this - Marcello\AppData\Local\Google\Chrome\User Data\Default\Extensions\fdcmldniciaadnhphngjgajcaiddomka
Slinky Vintage - Marcello\AppData\Local\Google\Chrome\User Data\Default\Extensions\kkdjbhifhppglclhnmmnlfloepnolbkn
Google Wallet - Marcello\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
Gmail - Marcello\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia

==== Chrome Fix ======================

C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_www.superfish.com_0.localstorage deleted successfully
C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_www.superfish.com_0.localstorage-journal deleted successfully

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
No DefaultScope Set For HKCU

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE11SR"

==== Reset Google Chrome ======================

C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Preferences was reset successfully
C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Web Data was reset successfully

==== shortcuts on Users Desktops ======================

C:\Users\Default\Desktop\CyberLink YouCam.lnk - C:\Program Files (x86)\CyberLink\YouCam\YouCam.exe
C:\Users\Default User\Desktop\CyberLink YouCam.lnk - C:\Program Files (x86)\CyberLink\YouCam\YouCam.exe
C:\Users\Marcello\Desktop\Backup - Atalho.lnk - C:\Backup
C:\Users\Marcello\Desktop\CCleaner.lnk - C:\Program Files (x86)\CCleaner\CCleaner.exe
C:\Users\Marcello\Desktop\CyberLink YouCam.lnk - C:\Program Files (x86)\CyberLink\YouCam\YouCam.exe
C:\Users\Marcello\Desktop\Google Chrome.lnk - C:\Users\Marcello\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Marcello\Desktop\KMPlayer.lnk - C:\Program Files (x86)\The KMPlayer\KMPlayer.exe
C:\Users\Marcello\Desktop\Microsoft Office Excel 2007.lnk - C:\Windows\Installer\{90120000-0030-0000-0000-0000000FF1CE}\xlicons.exe
C:\Users\Marcello\Desktop\Microsoft Office Word 2007.lnk - C:\Windows\Installer\{90120000-0030-0000-0000-0000000FF1CE}\wordicon.exe
C:\Users\Marcello\Desktop\Microsoft Security Essentials.lnk - C:\Program Files (x86)\Microsoft Security Client\msseces.exe
C:\Users\Marcello\Desktop\PhotoScape.lnk - C:\Program Files (x86)\PhotoScape\PhotoScape.exe
C:\Users\Marcello\Desktop\RecentPlaces.lnk -
C:\Users\Marcello\Desktop\Shalon\moldes eva.lnk - C:\Users\Marcello\Downloads\moldes eva.docx
C:\Users\USURIO~1\Desktop\CyberLink YouCam.lnk - C:\Program Files (x86)\CyberLink\YouCam\YouCam.exe

==== shortcuts on All Users Desktop ======================

C:\Users\Public\Desktop\Adobe Reader XI.lnk - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Users\Public\Desktop\Kantoo English.lnk -
C:\Users\Public\Desktop\LG Intelligent Update.lnk - C:\Program Files (x86)\lg_swupdate\autoupdate.exe giljabi
C:\Users\Public\Desktop\Mozilla Firefox.lnk - C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Public\Desktop\Skype.lnk - C:\Windows\Installer\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}\SkypeIcon.exe
C:\Users\Public\Desktop\VIVO INTERNET.lnk - C:\Program Files (x86)\VIVO INTERNET\VIVO INTERNET.exe

==== shortcuts in Users Start Menu ======================

C:\Users\Marcello\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk - C:\Users\Marcello\AppData\Local\Google\Chrome\Application\chrome.exe

==== shortcuts in Quick Launch ======================

C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Marcello\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk - C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Marcello\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\PhotoScape.lnk - C:\Program Files (x86)\PhotoScape\PhotoScape.exe
C:\Users\Marcello\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Marcello\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Marcello\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk - C:\Users\Marcello\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Marcello\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk - C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Marcello\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Explorer.lnk - C:\Windows\explorer.exe
C:\Users\Marcello\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Media Player.lnk - C:\Program Files (x86)\Windows Media Player\wmplayer.exe /prefetch:1
C:\Users\USURIO~1\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\USURIO~1\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -

==== Reset IE Proxy ======================

Value(s) before fix:
"ProxyEnable"=dword:00000000

Value(s) after fix:
"ProxyEnable"=dword:00000000

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Marcello\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

C:\Users\Marcello\AppData\Local\Mozilla\Firefox\Profiles\k0r7fnbz.default\Cache emptied successfully

==== Empty Chrome Cache ======================

C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=157 folders=22 2379240 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Marcello\AppData\Local\Temp will be emptied at reboot
C:\Users\USURIO~1\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Marcello\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on 16/07/2014 at 21:49:14,47 ======================

por **Power Max** Qua 16 Jul 2014, 21:56

Baixe o programa Junkware Removal Tool no link abaixo:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para executar corretamente o programa acima é só seguir as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste o log (relatório) do Junkware Removal Tool que estará salvo em sua área de trabalho com o nome de JRT.txt

Ficamos na espera.

por Fernanda Simões Qua 16 Jul 2014, 22:10

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Ultimate x64
Ran by Marcello on 16/07/2014 at 21:59:51,68
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 16/07/2014 at 22:08:39,48
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

por **Power Max** Qua 16 Jul 2014, 22:16

Faça o download do < [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] > < [Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]> ( ... de Nicolas Coolman )

Obs: Ao acessar o link acima clique no botão Télécharger referente ao ZHPDiag para baixá-lo, tal como mostra a imagem abaixo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

Para instalá-lo e executá-lo corretamente siga as dicas deste artigo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Assim que ele concluir a sua verificação, copie todo o conteúdo do seu relatório ZHPDiag.txt e poste em sua próxima resposta.

por Fernanda Simões Qua 16 Jul 2014, 22:44

~ Relatório do ZHPDiag v2014.7.16.105 - Nicolas Coolman (16/07/2014)
~ Iniciado por Marcello (16/07/2014 22:41:33)
~ Endereço do Website : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Endereço do Webforum : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Tradução pelo utilizador
~ Estatuto da versão : Versão atualizada.
~ Lista Branca : Ativado pelo programa
~ Elevação dos Privilégios : OK
~ Controle de Conta de Utilizador : Deactivate by user

---\\ Navegadores Internet
MSIE: Internet Explorer v11.0.9600.17207
MFIE: Mozilla Firefox 15.0

---\\ Informações sobre os produtos Windows
~ Langage: Portugais
Windows 7 Ultimate, 64-bit Service Pack 1 (Build 7601)
Windows Server License Manager Script : OK
Software Protection Service (Protection logicielle) : OK
Windows Automatic Updates : OK
Windows Activation Technologies : OK

---\\ Softwares de proteçao do sistema
Microsoft Security Client v4.5.0216.0
Windows Defender W7 (Deactivate)

---\\ Softwares d'optimização do sistema
CCleaner

---\\ Softwares de partilha do PeerToPeer (P2P)

---\\ Monitoramento dos softwares
Adobe Flash Player 14 ActiveX
Adobe Reader XI
Java 7 Update 7

---\\ Informações sobre o sistema
~ Processor: Intel64 Family 6 Model 23 Stepping 10, GenuineIntel
~ Operating System: 64 Bits
Boot mode: Normal (Normal boot)
Total RAM: 3003 MB (60% free)
System Restore: Activé (Enable)
System drive C: has 109 GB (74%) free of 147 GB

---\\ Modo de conexão ao sistema
~ Computer Name: MARCELLO-PC
~ User Name: Marcello
~ All Users Names: Marcello, Convidado, Administrador,
~ Unselected Option: 045,061,O62,065,066,080,O82,089
Logged in as Administrator

---\\ As variáveis de ambiente
~ System Unit : C:\
~ %AppZHP% : C:\Users\Marcello\AppData\Roaming\ZHP\
~ %AppData% : C:\Users\Marcello\AppData\Roaming\
~ %Desktop% : C:\Users\Marcello\Desktop\
~ %Favorites% : C:\Users\Marcello\Favorites\
~ %LocalAppData% : C:\Users\Marcello\AppData\Local\
~ %StartMenu% : C:\Users\Marcello\AppData\Roaming\Microsoft\Windows\Start Menu\
~ %Windir% : C:\Windows\
~ %System% : C:\Windows\System32\

---\\ Enumeração das unidades dos discos
C: Hard drive, Flash drive, Thumb drive (Free 109 Go of 147 Go)
D: Hard drive, Flash drive, Thumb drive (Free 112 Go of 138 Go)
E: CD-ROM drive (Not Inserted)
F: CD-ROM drive (Free 0 Go of 0 Go)
G: Floppy drive, Flash card reader, USB Key (Not Inserted)

---\\ Estado do Centro de Segurança do Windows
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer] NoActiveDesktopChanges: Modified
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system] EnableLUA: Modified
~ Security Center: 49 Legitimates Filtered in 00mn 00s

---\\ Pesquisa particular de ficheiros genéricos
[MD5.AC4C51EB24AA95B77F705AB159189E24] - (.Microsoft Corporation - Windows Explorer.) (.20/11/2010 - 10:24:45.) -- C:\Windows\Explorer.exe [2872320]
[MD5.94355C28C1970635A31B3FE52EB7CEBA] - (.Microsoft Corporation - Aplicativo de Inicialização do Windows.) (.13/07/2009 - 22:39:52.) -- C:\Windows\System32\Wininit.exe [129024]
[MD5.2EE102DF0EDD8A1EDD3D1E9B99A91BEC] - (.Microsoft Corporation - Internet Extensions para Win32.) (.18/06/2014 - 19:58:27.) -- C:\Windows\System32\wininet.dll [2266112]
[MD5.88AB9B72B4BF3963A0DE0820B4B0B06C] - (.Microsoft Corporation - Aplicativo de Logon do Windows.) (.04/03/2014 - 06:43:50.) -- C:\Windows\System32\Winlogon.exe [455168]
[MD5.067FA52BFB59A56110A12312EF9AF243] - (.Microsoft Corporation - Biblioteca de Licenciamento de Software.) (.20/11/2010 - 10:27:26.) -- C:\Windows\System32\sppcomapi.dll [232448]
[MD5.FA886682CFC5D36718D3E436AACF10B9] - (.Microsoft Corporation - Ancillary Function Driver for WinSock.) (.30/05/2014 - 03:45:52.) -- C:\Windows\system32\Drivers\AFD.sys [497152]
[MD5.02062C0B390B7729EDC9E69C680A6F3C] - (.Microsoft Corporation - ATAPI IDE Miniport Driver.) (.13/07/2009 - 22:52:21.) -- C:\Windows\system32\Drivers\atapi.sys [24128]
[MD5.B8BD2BB284668C84865658C77574381A] - (.Microsoft Corporation - CD-ROM File System Driver.) (.13/07/2009 - 20:19:47.) -- C:\Windows\system32\Drivers\Cdfs.sys [92160]
[MD5.F036CE71586E93D94DAB220D7BDF4416] - (.Microsoft Corporation - SCSI CD-ROM Driver.) (.20/11/2010 - 06:19:21.) -- C:\Windows\system32\Drivers\Cdrom.sys [147456]
[MD5.9BB2EF44EAA163B29C4A4587887A0FE4] - (.Microsoft Corporation - DFS Namespace Client Driver.) (.20/11/2010 - 06:26:32.) -- C:\Windows\system32\Drivers\DfsC.sys [102400]
[MD5.97BFED39B6B79EB12CDDBFEED51F56BB] - (.Microsoft Corporation - High Definition Audio Bus Driver.) (.20/11/2010 - 07:43:43.) -- C:\Windows\system32\Drivers\HDAudBus.sys [122368]
[MD5.FA55C73D4AFFA7EE23AC4BE53B4592D3] - (.Microsoft Corporation - Driver de porta i8042.) (.13/07/2009 - 20:19:57.) -- C:\Windows\system32\Drivers\i8042prt.sys [105472]
[MD5.AF9B39A7E7B6CAA203B3862582E9F2D0] - (.Microsoft Corporation - IP Network Address Translator.) (.13/07/2009 - 21:10:03.) -- C:\Windows\system32\Drivers\IpNat.sys [116224]
[MD5.A5D9106A73DC88564C825D317CAC68AC] - (.Microsoft Corporation - Windows NT SMB Minirdr.) (.26/04/2011 - 23:40:40.) -- C:\Windows\system32\Drivers\MRxSmb.sys [158208]
[MD5.09594D1089C523423B32A4229263F068] - (.Microsoft Corporation - MBT Transport driver.) (.20/11/2010 - 06:23:20.) -- C:\Windows\system32\Drivers\netBT.sys [261632]
[MD5.B98F8C6E31CD07B2E6F71F7F648E38C0] - (.Microsoft Corporation - Driver do Sistema de Arquivos NT.) (.12/04/2013 - 11:45:08.) -- C:\Windows\system32\Drivers\ntfs.sys [1656680]
[MD5.0086431C29C35BE1DBC43F52CC273887] - (.Microsoft Corporation - Driver de porta paralela.) (.13/07/2009 - 21:00:41.) -- C:\Windows\system32\Drivers\Parport.sys [97280]
[MD5.471815800AE33E6F1C32FB1B97C490CA] - (.Microsoft Corporation - RAS L2TP mini-port/call-manager driver.) (.20/11/2010 - 07:52:35.) -- C:\Windows\system32\Drivers\Rasl2tp.sys [129536]
[MD5.1B6163C503398B23FF8B939C67747683] - (.Microsoft Corporation - Microsoft RDP Device redirector.) (.20/11/2010 - 08:06:41.) -- C:\Windows\system32\Drivers\rdpdr.sys [165888]
[MD5.548260A7B8654E024DC30BF8A7C5BAA4] - (.Microsoft Corporation - SMB Transport driver.) (.13/07/2009 - 21:09:09.) -- C:\Windows\system32\Drivers\smb.sys [93184]
[MD5.DDAD5A7AB24D8B65F8D724F5C20FD806] - (.Microsoft Corporation - TDI Translation Driver.) (.20/11/2010 - 06:21:56.) -- C:\Windows\system32\Drivers\tdx.sys [119296]
[MD5.0D08D2F3B3FF84E433346669B5E0F639] - (.Microsoft Corporation - Driver de cópia de sombra de volume.) (.20/11/2010 - 10:34:02.) -- C:\Windows\system32\Drivers\volsnap.sys [295808]
~ Generic Processes: Scanned in 00mn 00s

---\\ Estatuto dos ficheiros ocultos (Oculto/Total)
~ Mes images (My Pictures) : 1/3
~ Mes Favoris (My Favorites) : 1/22
~ Mes Documents (My Documents) : 3/48
~ Mon Bureau (My Desktop) : 2/375
~ Menu demarrer (Programs) : 1/35
~ Hidden Files: Scanned in 00mn 00s

---\\ Processos lançados
[MD5.349AB4F70E2AC44970894E7F03E1576E] - (.Huawei Technologies Co., Ltd. - DataCardMonitor MFC Application.) -- C:\ProgramData\DatacardService\DCSHelper.exe [236384] [PID.1776]
[MD5.99BDEA9E7B9658B69619BB8AD060D017] - (...) -- C:\Program Files (x86)\VIVO INTERNET\VIVO INTERNET.exe [536576] [PID.2036]
[MD5.1639425ECA384A1825D89A141888963B] - (...) -- C:\Users\Marcello\AppData\ProRat.exe [197632] [PID.2596]
[MD5.98B31CBC09D671DADEB7C92AEF1CBE29] - (.Huawei Technologies Co., Ltd. - Online Update Clinet.) -- C:\Users\Marcello\AppData\Roaming\VIVO INTERNET\ouc.exe [110592] [PID.2660]
[MD5.344B9C8F4D8F30E1AF029454ADA6577C] - (.BIT LEADER - Giljabi Start.) -- C:\Program Files (x86)\lg_swupdate\GiljabiStart.exe [308528] [PID.1372]
[MD5.CE56952B8CE29C6B0F6B984638B48AC7] - (.Broadcom Corporation. - Bluetooth Headset Skype Proxy.) -- C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe [13600] [PID.3060]
[MD5.A5FCD42334CCC682DA1882A54338686C] - (.Google Inc. - Google Chrome.) -- C:\Users\Marcello\AppData\Local\Google\Chrome\Application\chrome.exe [860488] [PID.4808]
[MD5.BCD68F99E6751218BE8D513BF24896F3] - (.Nicolas Coolman - ZHPDiag.) -- C:\Program Files (x86)\ZHPDiag\ZHPDiag.exe [8076800] [PID.3412]
[MD5.B362181ED3771DC03B4141927C80F801] - (.Adobe Systems Incorporated - Adobe Acrobat Update Service.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [65432] [PID.1616]
~ Processes Running: Scanned in 00mn 00s

---\\ Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Preferences
G2 - GCE: Preference [User Data\Default] [ahfgeienlihckogmohjhadlkjgocpleb] Loja v.0.2 (Activé)
G2 - GCE: Preference [User Data\Default] [neajdppkdcdipfabeoofebfddakdcjhd] Google Network Speech v.1.0 (Activé)
G2 - GCE: Preference [User Data\Default] [pafkbggdmjlpgkdkcbjmhmfcdpncadgh] Google Now v.1.2.0.1 (Activé)

---\\ Pasta de extensão do Google Chrome
~ Google Lines Browser: 16 Legitimates Filtered in 00mn 02s

---\\ Mozilla Firefox, Plugins,Arranque,Pesquisa,Extensões (P2,M0,M1,M2,M3)
C:\Users\Marcello\AppData\Roaming\Mozilla\Firefox\Profiles\k0r7fnbz.default\prefs.js
M3 - MFPP: Plugins - [Marcello] -- C:\Program Files (x86)\Mozilla FireFox\searchplugins\buscape.xml
M3 - MFPP: Plugins - [Marcello] -- C:\Program Files (x86)\Mozilla FireFox\searchplugins\mercadolivre.xml
M3 - MFPP: Plugins - [Marcello] -- C:\Program Files (x86)\Mozilla FireFox\searchplugins\wikipedia-br.xml
M3 - MFPP: Plugins - [Marcello] -- C:\Program Files (x86)\Mozilla FireFox\searchplugins\yahoo-br.xml
~ Firefox Browser: 12 Legitimates Filtered in 00mn 00s

---\\ Internet Explorer, Gestão do Proxy (R5)
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = no key
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyEnable = 0
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,MigrateProxy = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,EnableHttp1_1 = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigProxy = wininet.dll
~ Proxy management: Scanned in 00mn 00s

---\\ Análise das linhas F0, F1, F2, F3 - Ficheiros ini, Carregamento Automático de programas
F2 - REG:system.ini: USERINIT=C:\Windows\system32\userinit.exe,
F2 - REG:system.ini: Shell=C:\Windows\explorer.exe
F2 - REG:system.ini: VMApplet=C:\Windows\System32\SystemPropertiesPerformance.exe
~ Keys: Scanned in 00mn 00s

---\\ Redireção do ficheiro Hosts (01)
~ Le fichier hosts est sain (The hosts file is clean).
~ Hosts File: Scanned in 00mn 00s
~ Nombre de lignes (Lines number): 21

---\\ Aplicações iniciadas por registo & pastas (04)
O4 - HKLM\..\Run: [MSC] . (.Microsoft Corporation - Microsoft Security Client User Interface.) -- C:\Program Files\Microsoft Security Client\msseces.exe
O4 - HKCU\..\Run: [Google Update] . (.Google Inc. - Google Installer.) -- C:\Users\Marcello\AppData\Local\Google\Update\GoogleUpdate.exe
O4 - HKCU\..\Run: [HW_OPENEYE_OUC_VIVO INTERNET] . (.Huawei Technologies Co., Ltd. - Online Update Clinet.) -- C:\Program Files (x86)\VIVO INTERNET\UpdateDog\ouc.exe
O4 - HKCU\..\Run: [ProRat.exe] . (...) -- C:\Users\Marcello\AppData\ProRat.exe
O4 - HKCU\..\Run: [WinMPX] . (...) -- C:\Users\Marcello\AppData\image_pag30.bat
O4 - HKLM\..\Wow6432Node\Run: [GrooveMonitor] . (.Microsoft Corporation - GrooveMonitor Utility.) -- C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe
O4 - HKLM\..\Wow6432Node\Run: [LG Intelligent Update] . (.BIT LEADER - Giljabi Start.) -- C:\Program Files (x86)\lg_swupdate\giljabistart.exe
O4 - HKLM\..\Wow6432Node\Run: [UCam_Menu] . (.CyberLink Corp. - MUI StartMenu Application.) -- C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe
O4 - HKLM\..\Wow6432Node\Run: [Adobe ARM] . (.Adobe Systems Incorporated - Adobe Reader and Acrobat Manager.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe =>.Adobe Systems Incorporated
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] . (.Microsoft Corporation - SP Reviewer.) -- C:\Windows\System32\SPReview\SPReview.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] . (.Microsoft Corporation - SP Reviewer.) -- C:\Windows\System32\SPReview\SPReview.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-21-1916115660-1823332073-4226644280-1000\..\Run: [Google Update] . (.Google Inc. - Google Installer.) -- C:\Users\Marcello\AppData\Local\Google\Update\GoogleUpdate.exe
O4 - HKUS\S-1-5-21-1916115660-1823332073-4226644280-1000\..\Run: [HW_OPENEYE_OUC_VIVO INTERNET] . (.Huawei Technologies Co., Ltd. - Online Update Clinet.) -- C:\Program Files (x86)\VIVO INTERNET\UpdateDog\ouc.exe
O4 - HKUS\S-1-5-21-1916115660-1823332073-4226644280-1000\..\Run: [ProRat.exe] . (...) -- C:\Users\Marcello\AppData\ProRat.exe
O4 - HKUS\S-1-5-21-1916115660-1823332073-4226644280-1000\..\Run: [WinMPX] . (...) -- C:\Users\Marcello\AppData\image_pag30.bat
~ Application: Scanned in 00mn 00s

---\\ Boutões da barra de ferramentas principal do Internet Explorer (09)
O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 [64Bits] - {CCA281CA-C863-46ef-9331-5C8D4460577F} . (...) -- C:\Program Files\WIDCOMM\Bluetooth Software\bt_hot_icon.ico
~ IE Extra Buttons: Scanned in 00mn 00s

---\\ Alteração Dominio/Clientes DNS (017)
O17 - HKLM\System\CCS\Services\Tcpip\..\{ABD2139D-23D7-4529-B128-B9C3D4F8DBD4}: NameServer = 200.204.135.253 187.100.246.252
O17 - HKLM\System\CCS\Services\Tcpip\..\{F7A70D81-2E2B-4031-AC77-5FDEF7BAE69C}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{ABD2139D-23D7-4529-B128-B9C3D4F8DBD4}: NameServer = 200.204.135.253 187.100.246.252
O17 - HKLM\System\CS1\Services\Tcpip\..\{F7A70D81-2E2B-4031-AC77-5FDEF7BAE69C}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{ABD2139D-23D7-4529-B128-B9C3D4F8DBD4}: NameServer = 200.204.135.253 187.100.246.252
O17 - HKLM\System\CS2\Services\Tcpip\..\{F7A70D81-2E2B-4031-AC77-5FDEF7BAE69C}: DhcpNameServer = 192.168.0.1
~ Domain: Scanned in 00mn 00s

---\\ Protocolo adicional (018)
O18 - Handler: wlpg [64Bits] - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} . (...) --
O18 - Filter: text/xml [64Bits] - {807563E5-5146-11D5-A672-00B0D022E945} . (.Microsoft Corporation - Microsoft Office XML MIME Filter.) -- C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.dll =>.Microsoft Corporation
~ Protocole Additionnel: Scanned in 00mn 00s

---\\ Lista dos serviços NT não Microsoft e não desativados (023)
O23 - Service: HWDeviceService64.exe (HWDeviceService64.exe) . (.No owner - DCSHOST.) - C:\ProgramData\DatacardService\HWDeviceService64.exe
~ Services: 4 Legitimates Filtered in 00mn 05s

---\\ Tarefas planificadas automaticamente (039)
O39 - APT: - (..) -- C:\Windows\System32\Tasks\Adobe Flash Player Updater [902]
O39 - APT: - (..) -- C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1916115660-1823332073-4226644280-1000Core [1038]
O39 - APT: - (..) -- C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1916115660-1823332073-4226644280-1000UA [1090]
~ Scheduled Task: 6 Legitimates Filtered in 00mn 04s

por Fernanda Simões Qua 16 Jul 2014, 22:45

---\\ Software instalados (042)
O42 - Logiciel: Vivo - Guia Vivo Internet versão 1.0 - (.Vivo.) [HKLM][64Bits] -- {C2E8B9C9-677A-46E6-AEC7-9435B5BCA765}_is1
~ Logic: 22 Legitimates Filtered in 00mn 00s

---\\ HKCU & HKLM Software Keys
[HKCU\Software\39676InstEnd]
~ Key Software: 158 Legitimates Filtered in 00mn 00s

---\\ Conteúdo das pastas Programs/ProgramFiles/ProgramData/AppData (O43)
O43 - CFD: 16/07/2014 - 21:49:26 - [] ----D C:\Program Files (x86)\lg_swupdate
O43 - CFD: 27/10/2013 - 13:27:01 - [] ----D C:\Program Files (x86)\Vivo
O43 - CFD: 27/10/2013 - 13:27:04 - [] ----D C:\Program Files (x86)\VIVO INTERNET
O43 - CFD: 12/12/2013 - 09:05:32 - [] ----D C:\Users\Marcello\AppData\Roaming\VIVO INTERNET
~ Program Folder: 106 Legitimates Filtered in 00mn 00s

---\\ Últimos ficheiros alterados ou criados no Windows e Sistema32 (044)
O44 - LFC:[MD5.8AD3C327FEE124E7BF0A724E0E54A388] - 16/07/2014 - 19:20:45 ---A- . (...) -- C:\Windows\win.ini [506]
O44 - LFC:[MD5.25E6648B246642F83FE2F7F52DCA9026] - 16/07/2014 - 19:21:28 ---A- . (...) -- C:\Windows\lg_up.ini [12798]
O44 - LFC:[MD5.52F9518F210C3EECF173AC4BAC175AA6] - 16/07/2014 - 21:27:23 ---A- . (...) -- C:\Windows\System32\prfc0416.dat [125766]
O44 - LFC:[MD5.D22A6BD68B35DD22E805AA8951730394] - 16/07/2014 - 21:27:23 ---A- . (...) -- C:\Windows\System32\prfh0416.dat [657374]
O44 - LFC:[MD5.CC7AA7B42CF418FC3D926913490048F8] - 16/07/2014 - 21:28:40 ---A- . (...) -- C:\Windows\zoek-delete.exe [24064]
O44 - LFC:[MD5.48419E8D1AFD09668702BFAE5E22B0C2] - 16/07/2014 - 21:49:14 ---A- . (...) -- C:\zoek-results.log [11751]
O44 - LFC:[MD5.7C36F5ED1EC4E3573684F085119770ED] - 16/07/2014 - 21:49:26 ---A- . (...) -- C:\Windows\lgcenter.ini [1078]
~ Files: 50 Legitimates Filtered in 00mn 06s

---\\ Chave do registo Shell MountPoints2 (MPKS) (O51)
O51 - MPSK:{32cac5ac-6713-11e3-85da-000df07b8036}\AutoRun\command. (.No owner - AutoRun.) -- F:\AutoRun.exe
O51 - MPSK:{63a3626f-3594-11e2-892a-000df07b8036}\AutoRun\command. (.No owner - AutoRun.) -- F:\AutoRun.exe
O51 - MPSK:{c6d494ca-34f0-11e2-994e-000df07b8036}\AutoRun\command. (.No owner - AutoRun.) -- F:\AutoRun.exe
O51 - MPSK:{c6d494f9-34f0-11e2-994e-000df07b8036}\AutoRun\command. (.No owner - AutoRun.) -- F:\AutoRun.exe
O51 - MPSK:{ea40eecc-3f23-11e3-a1df-000df07b8036}\AutoRun\command. (.No owner - AutoRun.) -- F:\AutoRun.exe
O51 - MPSK:{ea40eedf-3f23-11e3-a1df-000df07b8036}\AutoRun\command. (.No owner - AutoRun.) -- F:\AutoRun.exe
~ Keys: Scanned in 00mn 00s

---\\ Enumeração das chaves do registo PoliciesSystem (MWPS) (O55)
O55 - MWPS:[HKLM\...\Policies\System] - "EnableLUA"=0
O55 - MWPS:[HKLM\...\Policies\System] - "EnableUIADesktopToggle"=0
O55 - MWPS:[HKLM\...\Policies\System] - "PromptOnSecureDesktop"=0
O55 - MWPS:[HKLM\...\Policies\System] - "FilterAdministratorToken"=0
~ MWPS: 18 Legitimates Filtered in 00mn 00s

---\\ Enumeração das chaves do registo PoliciesExplorer (MWPE) (O56)
O56 - MWPE:[HKLM\...\policies\Explorer] - "NoActiveDesktopChanges"=1
~ MWPE Keys: 4 Legitimates Filtered in 00mn 00s

---\\ Lista dos drivers do sistema (SDL) (O58)
O58 - SDL:13/07/2009 - 22:47:48 ---A- . (.Emulex - Storport Miniport Driver for LightPulse HBAs.) -- C:\Windows\System32\Drivers\elxstor.sys [530496]
O58 - SDL:08/10/2010 - 15:59:40 ---A- . (.Huawei Tech. Co., Ltd. - HUAWEI USB Smart Card Driver.) -- C:\Windows\System32\Drivers\ewdcsc.sys [32768]
O58 - SDL:10/06/2009 - 17:31:59 ---A- . (.Hauppauge Computer Works, Inc. - Hauppauge WinTV 885 Consumer IR Driver for eHome.) -- C:\Windows\System32\Drivers\hcw85cir.sys [31232]
O58 - SDL:06/08/2010 - 06:43:20 ---A- . (.DiBcom SA - DiBcom AVSTREAM BDA driver.) -- C:\Windows\System32\Drivers\mod7700.sys [1001472]
O58 - SDL:13/07/2009 - 22:45:55 ---A- . (.Promise Technology - Promise SuperTrak EX Series Driver for Windows.) -- C:\Windows\System32\Drivers\stexstor.sys [24656]
~ Drivers: 60 Legitimates Filtered in 00mn 30s

---\\ Lista das ferramentas de remoção de vírus (LAT) (063)
O63 - Logiciel: ZHPDiag 2014 - (.Nicolas Coolman.) [HKLM] -- ZHPDiag_is1 =>.Nicolas Coolman
~ ADS: Scanned in 00mn 00s

---\\ Menu de inicialização Internet (068)
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Google Inc. - Google Chrome.) -- C:\Users\Marcello\AppData\Local\Google\Chrome\Application\chrome.exe
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files\Internet Explorer\iexplore.exe
~ Keys: Scanned in 00mn 00s

---\\ Pesquisa de infeção nos navegadores da Internet (SBI) (069)
O69 - SBI: SearchScopes [HKCU] {012E1000-F331-11DB-8314-0800200C9A66} [DefaultScope] - (Google) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O69 - SBI: SearchScopes [HKCU] {0633EE93-D776-472f-A0FF-E1416B8B2E3A} - (Bing) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Keys: Scanned in 00mn 00s

---\\ Estado general dos serviços não Microsoft (EGS) (SR=Executados, SS=Parados)
SS - | Demand 10/07/2014 262320 | (AdobeFlashPlayerUpdateSvc) . (.Adobe Systems Incorporated.) - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
SS - | Demand 24/08/2012 114144 | (MozillaMaintenance) . (.Mozilla Foundation.) - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
SS - | Auto 23/10/2013 172192 | (SkypeUpdate) . (.Skype Technologies.) - C:\Program Files (x86)\Skype\Updater\Updater.exe
SS - | Demand 13/07/2009 27136 | C:\Program Files (x86)\Windows Defender\mpsvc.dll (WinDefend) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
SR - | Auto 21/12/2013 65432 | (AdobeARMservice) . (.Adobe Systems Incorporated.) - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
SR - | Auto 01/07/2009 864032 | (btwdins) . (.Broadcom Corporation..) - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
SR - | Auto 14/03/2011 346976 | (HWDeviceService64.exe) . (...) - C:\ProgramData\DatacardService\HWDeviceService64.exe
SR - | Auto 11/03/2014 23808 | (MsMpSvc) . (.Microsoft Corporation.) - C:\Program Files\Microsoft Security Client\MsMpEng.exe
SR - | Demand 10/07/1658 0 | (WMPNetworkSvc) . (...) - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe =>.Microsoft Corporation
SR - | Auto 13/07/2009 27136 | C:\Windows\System32\wuaueng.dll (wuauserv) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
~ Services: Scanned in 00mn 17s

---\\ Scâner Aditional (088)
Database Version : 13026 - (16/07/2014)
Clés trouvées (Keys found) : 0
Valeurs trouvées (Values found) : 0
Dossiers trouvés (Folders found) : 0
Fichiers trouvés (Files found) : 0

~ Additionnel Scan: 186425 Items scanned in 00mn 40s

---\\ Informações complémentaires do módulos
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>.Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>.Internet Explorer, Gestão do Proxy (R5)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>.Aplicações iniciadas por registo & pastas (04)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>.Chave do registo Shell MountPoints2 (MPKS) (O51)
~ AMI: 4 Legitimates Filtered in 00mn 00s

~ 638 Legitimates filtered by white list
End of the scan (364 lines in 02mn 13s)(0)

por **Power Max** Qua 16 Jul 2014, 22:51

No momento estou acessando pelo celular, mas amanhã te passo o próximo procedimento, OK?

por Fernanda Simões Qua 16 Jul 2014, 22:54

Ok , até amanhã ^^

por **Power Max** Qui 17 Jul 2014, 10:45

Há programas desnecessários iniciando junto com o Windows, o que torna o seu PC mais lento. Para corrigir isto, siga as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

De preferência deixe apenas os programas de segurança (anti-vírus/anti-spywares/firewall) iniciarem junto com o Windows.

Use também o programa Ccleaner, indicado neste tutorial acima, para fazer uma limpeza e otimização do PC.
__________________________________________________________________________________________________________

malware - Remoção de ADS - Anúncios & malwares 772309

Faça o download do Malwarebytes em um destes links abaixo:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para instalá-lo e executá-lo corretamente siga, por gentileza, as dicas desta postagem:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
______________________________________________________________________________________________________________

malware - Remoção de ADS - Anúncios & malwares 772309

Selecione e copie todo o texto destacado em vermelho que te passei.
_____________________________________________________________________________________________________________

malware - Remoção de ADS - Anúncios & malwares 772309

Vá no menu: Iniciar > Todos os programas > ZHP > Clique com o botão direito do mouse sobre o Zhpfix e escolha a opção de Executar como administrador > Clique em Importação > Clique no botão GO > Clique em Oui > Caso queira que os arquivos da lixeira sejam excluídos clique em Oui novamente > Um relatório aparecerá no bloco de notas.

Copie este relatório e poste em sua próxima resposta juntamente com o log (relatório) do Malwarebytes.

Ficamos no aguardo.

por Fernanda Simões Qui 17 Jul 2014, 15:39

Rapport de ZHPFix 2014.7.9.4 par Nicolas Coolman, Update du 09/07/2014
Fichier d'export Registre :
Run by Marcello at 17/07/2014 15:38:16
High Elevated Privileges : OK
Windows 7 Ultimate Edition, 64-bit Service Pack 1 (Build 7601)

Reciclagem vazia (00mn 12s)
Reparação de atalhos do navegador

========== Chaves do Registo ==========
ELIMINÉ: HKCU\Software\39676InstEnd
ELIMINÉ CLSID MPSK: {32cac5ac-6713-11e3-85da-000df07b8036}
ELIMINÉ CLSID MPSK: {63a3626f-3594-11e2-892a-000df07b8036}
ELIMINÉ CLSID MPSK: {c6d494ca-34f0-11e2-994e-000df07b8036}
ELIMINÉ CLSID MPSK: {c6d494f9-34f0-11e2-994e-000df07b8036}
ELIMINÉ CLSID MPSK: {ea40eecc-3f23-11e3-a1df-000df07b8036}
ELIMINÉ CLSID MPSK: {ea40eedf-3f23-11e3-a1df-000df07b8036}

========== Valores do Registo ==========
ProxyFix : Configuração proxy removida com sucesso
ELIMINÉ ProxyServer Value
ELIMINÉ ProxyEnable Value
ELIMINÉ EnableHttp1_1 Value
ELIMINÉ ProxyHttp1.1 Value
ELIMINÉ ProxyOverride Value

========== Pastas ==========
Nenhuma pasta CLSID local utilizador vazia

========== Ficheiros ==========
ELIMINA REINICIAR: c:\users\marcello\appdata\prorat.exe
ELIMINÉ: c:\users\marcello\appdata\image_pag30.bat
ELIMINA REINICIAR: f:\autorun.exe
ELIMINÉ Temporários windows (115) (1.769.097 octets)
ELIMINÉ Flash Cookies (0) (0 octets)

========== Restauração Sistema ==========
Ponto de restauro do sistema criado com sucesso

========== Recapitulativo ==========
7 : Chaves do Registo
6 : Valores do Registo
1 : Pastas
5 : Ficheiros
1 : Restauração Sistema

End of clean in 00mn 48s

========== Caminho do ficheiro do relatório ==========
C:\Users\Marcello\AppData\Roaming\ZHP\ZHPFix[R1].txt - 17/07/2014 15:38:29 [1649]

por **Power Max** Qui 17 Jul 2014, 17:48

Abra novamente o ( ZHPDiag )

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

|- Clique "SEARCH" ou "PESQUISAR" e aguarde a conclusão.

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

|- Clique OK e, ao concluir, poste o relatório ZHPDiag.txt

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

por Fernanda Simões Sex 18 Jul 2014, 18:46

Max , desculpe-me pela demora pois estava sem internet .
~ Relatório do ZHPDiag v2014.7.16.105 - Nicolas Coolman (16/07/2014)
~ Iniciado por Marcello (18/07/2014 18:43:16)
~ Endereço do Website : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Endereço do Webforum : [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Tradução pelo utilizador
~ Estatuto da versão : Versão atualizada.
~ Lista Branca : Ativado pelo programa
~ Elevação dos Privilégios : OK
~ Controle de Conta de Utilizador : Deactivate by user

---\\ Navegadores Internet
MSIE: Internet Explorer v11.0.9600.17207
MFIE: Mozilla Firefox 15.0

---\\ Informações sobre os produtos Windows
~ Langage: Portugais
Windows 7 Ultimate, 64-bit Service Pack 1 (Build 7601)
Windows Server License Manager Script : OK
Software Protection Service (Protection logicielle) : OK
Windows Automatic Updates : OK
Windows Activation Technologies : OK

---\\ Softwares de proteçao do sistema
Microsoft Security Client v4.5.0216.0
Windows Defender W7 (Deactivate)

---\\ Softwares d'optimização do sistema
CCleaner

---\\ Softwares de partilha do PeerToPeer (P2P)

---\\ Monitoramento dos softwares
Adobe Flash Player 14 ActiveX
Adobe Reader XI
Java 7 Update 7

---\\ Informações sobre o sistema
~ Processor: Intel64 Family 6 Model 23 Stepping 10, GenuineIntel
~ Operating System: 64 Bits
Boot mode: Normal (Normal boot)
Total RAM: 3003 MB (38% free)
System Restore: Activé (Enable)
System drive C: has 109 GB (74%) free of 147 GB

---\\ Modo de conexão ao sistema
~ Computer Name: MARCELLO-PC
~ User Name: Marcello
~ All Users Names: Marcello, Convidado, Administrador,
~ Unselected Option: 045,061,O62,065,066,080,O82,089
Logged in as Administrator

---\\ As variáveis de ambiente
~ System Unit : C:\
~ %AppZHP% : C:\Users\Marcello\AppData\Roaming\ZHP\
~ %AppData% : C:\Users\Marcello\AppData\Roaming\
~ %Desktop% : C:\Users\Marcello\Desktop\
~ %Favorites% : C:\Users\Marcello\Favorites\
~ %LocalAppData% : C:\Users\Marcello\AppData\Local\
~ %StartMenu% : C:\Users\Marcello\AppData\Roaming\Microsoft\Windows\Start Menu\
~ %Windir% : C:\Windows\
~ %System% : C:\Windows\System32\

---\\ Enumeração das unidades dos discos
C: Hard drive, Flash drive, Thumb drive (Free 109 Go of 147 Go)
D: Hard drive, Flash drive, Thumb drive (Free 120 Go of 138 Go)
E: CD-ROM drive (Not Inserted)
F: CD-ROM drive (Free 0 Go of 0 Go)
H: Floppy drive, Flash card reader, USB Key (Not Inserted)

---\\ Estado do Centro de Segurança do Windows
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer] NoActiveDesktopChanges: Modified
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system] EnableLUA: Modified
~ Security Center: 49 Legitimates Filtered in 00mn 00s

---\\ Pesquisa particular de ficheiros genéricos
[MD5.AC4C51EB24AA95B77F705AB159189E24] - (.Microsoft Corporation - Windows Explorer.) (.20/11/2010 - 10:24:45.) -- C:\Windows\Explorer.exe [2872320]
[MD5.94355C28C1970635A31B3FE52EB7CEBA] - (.Microsoft Corporation - Aplicativo de Inicialização do Windows.) (.13/07/2009 - 22:39:52.) -- C:\Windows\System32\Wininit.exe [129024]
[MD5.2EE102DF0EDD8A1EDD3D1E9B99A91BEC] - (.Microsoft Corporation - Internet Extensions para Win32.) (.18/06/2014 - 19:58:27.) -- C:\Windows\System32\wininet.dll [2266112]
[MD5.88AB9B72B4BF3963A0DE0820B4B0B06C] - (.Microsoft Corporation - Aplicativo de Logon do Windows.) (.04/03/2014 - 06:43:50.) -- C:\Windows\System32\Winlogon.exe [455168]
[MD5.067FA52BFB59A56110A12312EF9AF243] - (.Microsoft Corporation - Biblioteca de Licenciamento de Software.) (.20/11/2010 - 10:27:26.) -- C:\Windows\System32\sppcomapi.dll [232448]
[MD5.FA886682CFC5D36718D3E436AACF10B9] - (.Microsoft Corporation - Ancillary Function Driver for WinSock.) (.30/05/2014 - 03:45:52.) -- C:\Windows\system32\Drivers\AFD.sys [497152]
[MD5.02062C0B390B7729EDC9E69C680A6F3C] - (.Microsoft Corporation - ATAPI IDE Miniport Driver.) (.13/07/2009 - 22:52:21.) -- C:\Windows\system32\Drivers\atapi.sys [24128]
[MD5.B8BD2BB284668C84865658C77574381A] - (.Microsoft Corporation - CD-ROM File System Driver.) (.13/07/2009 - 20:19:47.) -- C:\Windows\system32\Drivers\Cdfs.sys [92160]
[MD5.F036CE71586E93D94DAB220D7BDF4416] - (.Microsoft Corporation - SCSI CD-ROM Driver.) (.20/11/2010 - 06:19:21.) -- C:\Windows\system32\Drivers\Cdrom.sys [147456]
[MD5.9BB2EF44EAA163B29C4A4587887A0FE4] - (.Microsoft Corporation - DFS Namespace Client Driver.) (.20/11/2010 - 06:26:32.) -- C:\Windows\system32\Drivers\DfsC.sys [102400]
[MD5.97BFED39B6B79EB12CDDBFEED51F56BB] - (.Microsoft Corporation - High Definition Audio Bus Driver.) (.20/11/2010 - 07:43:43.) -- C:\Windows\system32\Drivers\HDAudBus.sys [122368]
[MD5.FA55C73D4AFFA7EE23AC4BE53B4592D3] - (.Microsoft Corporation - Driver de porta i8042.) (.13/07/2009 - 20:19:57.) -- C:\Windows\system32\Drivers\i8042prt.sys [105472]
[MD5.AF9B39A7E7B6CAA203B3862582E9F2D0] - (.Microsoft Corporation - IP Network Address Translator.) (.13/07/2009 - 21:10:03.) -- C:\Windows\system32\Drivers\IpNat.sys [116224]
[MD5.A5D9106A73DC88564C825D317CAC68AC] - (.Microsoft Corporation - Windows NT SMB Minirdr.) (.26/04/2011 - 23:40:40.) -- C:\Windows\system32\Drivers\MRxSmb.sys [158208]
[MD5.09594D1089C523423B32A4229263F068] - (.Microsoft Corporation - MBT Transport driver.) (.20/11/2010 - 06:23:20.) -- C:\Windows\system32\Drivers\netBT.sys [261632]
[MD5.B98F8C6E31CD07B2E6F71F7F648E38C0] - (.Microsoft Corporation - Driver do Sistema de Arquivos NT.) (.12/04/2013 - 11:45:08.) -- C:\Windows\system32\Drivers\ntfs.sys [1656680]
[MD5.0086431C29C35BE1DBC43F52CC273887] - (.Microsoft Corporation - Driver de porta paralela.) (.13/07/2009 - 21:00:41.) -- C:\Windows\system32\Drivers\Parport.sys [97280]
[MD5.471815800AE33E6F1C32FB1B97C490CA] - (.Microsoft Corporation - RAS L2TP mini-port/call-manager driver.) (.20/11/2010 - 07:52:35.) -- C:\Windows\system32\Drivers\Rasl2tp.sys [129536]
[MD5.1B6163C503398B23FF8B939C67747683] - (.Microsoft Corporation - Microsoft RDP Device redirector.) (.20/11/2010 - 08:06:41.) -- C:\Windows\system32\Drivers\rdpdr.sys [165888]
[MD5.548260A7B8654E024DC30BF8A7C5BAA4] - (.Microsoft Corporation - SMB Transport driver.) (.13/07/2009 - 21:09:09.) -- C:\Windows\system32\Drivers\smb.sys [93184]
[MD5.DDAD5A7AB24D8B65F8D724F5C20FD806] - (.Microsoft Corporation - TDI Translation Driver.) (.20/11/2010 - 06:21:56.) -- C:\Windows\system32\Drivers\tdx.sys [119296]
[MD5.0D08D2F3B3FF84E433346669B5E0F639] - (.Microsoft Corporation - Driver de cópia de sombra de volume.) (.20/11/2010 - 10:34:02.) -- C:\Windows\system32\Drivers\volsnap.sys [295808]
~ Generic Processes: Scanned in 00mn 00s

---\\ Estatuto dos ficheiros ocultos (Oculto/Total)
~ Mes images (My Pictures) : 1/3
~ Mes Favoris (My Favorites) : 1/22
~ Mes Documents (My Documents) : 3/48
~ Mon Bureau (My Desktop) : 2/376
~ Menu demarrer (Programs) : 1/35
~ Hidden Files: Scanned in 00mn 01s

---\\ Processos lançados
[MD5.349AB4F70E2AC44970894E7F03E1576E] - (.Huawei Technologies Co., Ltd. - DataCardMonitor MFC Application.) -- C:\ProgramData\DatacardService\DCSHelper.exe [236384] [PID.1820]
[MD5.98B31CBC09D671DADEB7C92AEF1CBE29] - (.Huawei Technologies Co., Ltd. - Online Update Clinet.) -- C:\Users\Marcello\AppData\Roaming\VIVO INTERNET\ouc.exe [110592] [PID.2004]
[MD5.99BDEA9E7B9658B69619BB8AD060D017] - (...) -- C:\Program Files (x86)\VIVO INTERNET\VIVO INTERNET.exe [536576] [PID.1256]
[MD5.A5FCD42334CCC682DA1882A54338686C] - (.Google Inc. - Google Chrome.) -- C:\Users\Marcello\AppData\Local\Google\Chrome\Application\chrome.exe [860488] [PID.3276]
[MD5.BCD68F99E6751218BE8D513BF24896F3] - (.Nicolas Coolman - ZHPDiag.) -- C:\Program Files (x86)\ZHPDiag\ZHPDiag.exe [8076800] [PID.4084]
[MD5.B362181ED3771DC03B4141927C80F801] - (.Adobe Systems Incorporated - Adobe Acrobat Update Service.) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [65432] [PID.1616]
~ Processes Running: Scanned in 00mn 00s

---\\ Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Preferences
G2 - GCE: Preference [User Data\Default] [ahfgeienlihckogmohjhadlkjgocpleb] Loja v.0.2 (Activé)
G2 - GCE: Preference [User Data\Default] [neajdppkdcdipfabeoofebfddakdcjhd] Google Network Speech v.1.0 (Activé)
G2 - GCE: Preference [User Data\Default] [pafkbggdmjlpgkdkcbjmhmfcdpncadgh] Google Now v.1.2.0.1 (Activé)

---\\ Pasta de extensão do Google Chrome
~ Google Lines Browser: 16 Legitimates Filtered in 00mn 02s

---\\ Mozilla Firefox, Plugins,Arranque,Pesquisa,Extensões (P2,M0,M1,M2,M3)
C:\Users\Marcello\AppData\Roaming\Mozilla\Firefox\Profiles\k0r7fnbz.default\prefs.js
M3 - MFPP: Plugins - [Marcello] -- C:\Program Files (x86)\Mozilla FireFox\searchplugins\buscape.xml
M3 - MFPP: Plugins - [Marcello] -- C:\Program Files (x86)\Mozilla FireFox\searchplugins\mercadolivre.xml
M3 - MFPP: Plugins - [Marcello] -- C:\Program Files (x86)\Mozilla FireFox\searchplugins\wikipedia-br.xml
M3 - MFPP: Plugins - [Marcello] -- C:\Program Files (x86)\Mozilla FireFox\searchplugins\yahoo-br.xml
~ Firefox Browser: 12 Legitimates Filtered in 00mn 00s

---\\ Internet Explorer, Gestão do Proxy (R5)
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = no key
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyEnable = 0
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,MigrateProxy = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,EnableHttp1_1 = 1
R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigProxy = wininet.dll
~ Proxy management: Scanned in 00mn 00s

---\\ Análise das linhas F0, F1, F2, F3 - Ficheiros ini, Carregamento Automático de programas
F2 - REG:system.ini: USERINIT=C:\Windows\system32\userinit.exe,
F2 - REG:system.ini: Shell=C:\Windows\explorer.exe
F2 - REG:system.ini: VMApplet=C:\Windows\System32\SystemPropertiesPerformance.exe
~ Keys: Scanned in 00mn 00s

por Fernanda Simões Sex 18 Jul 2014, 18:46

---\\ Redireção do ficheiro Hosts (01)
~ Le fichier hosts est sain (The hosts file is clean).
~ Hosts File: Scanned in 00mn 00s
~ Nombre de lignes (Lines number): 21

---\\ Aplicações iniciadas por registo & pastas (04)
O4 - HKCU\..\Run: [HW_OPENEYE_OUC_VIVO INTERNET] . (.Huawei Technologies Co., Ltd. - Online Update Clinet.) -- C:\Program Files (x86)\VIVO INTERNET\UpdateDog\ouc.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] . (.Microsoft Corporation - Gadgets da Área de Trabalho do Windows.) -- C:\Program Files (x86)\Windows Sidebar\Sidebar.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] . (.Microsoft Corporation - SP Reviewer.) -- C:\Windows\System32\SPReview\SPReview.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] . (.Microsoft Corporation - SP Reviewer.) -- C:\Windows\System32\SPReview\SPReview.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] . (.Microsoft Corporation - MCTAdmin.) -- C:\Windows\System32\mctadmin.exe =>.Microsoft Corporation
O4 - HKUS\S-1-5-21-1916115660-1823332073-4226644280-1000\..\Run: [HW_OPENEYE_OUC_VIVO INTERNET] . (.Huawei Technologies Co., Ltd. - Online Update Clinet.) -- C:\Program Files (x86)\VIVO INTERNET\UpdateDog\ouc.exe
~ Application: Scanned in 00mn 00s

---\\ Boutões da barra de ferramentas principal do Internet Explorer (09)
O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 [64Bits] - {CCA281CA-C863-46ef-9331-5C8D4460577F} . (...) -- C:\Program Files\WIDCOMM\Bluetooth Software\bt_hot_icon.ico
~ IE Extra Buttons: Scanned in 00mn 00s

---\\ Alteração Dominio/Clientes DNS (017)
O17 - HKLM\System\CCS\Services\Tcpip\..\{ABD2139D-23D7-4529-B128-B9C3D4F8DBD4}: NameServer = 200.204.135.253 187.100.246.252
O17 - HKLM\System\CCS\Services\Tcpip\..\{F7A70D81-2E2B-4031-AC77-5FDEF7BAE69C}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{ABD2139D-23D7-4529-B128-B9C3D4F8DBD4}: NameServer = 200.204.135.253 187.100.246.252
O17 - HKLM\System\CS1\Services\Tcpip\..\{F7A70D81-2E2B-4031-AC77-5FDEF7BAE69C}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{F7A70D81-2E2B-4031-AC77-5FDEF7BAE69C}: DhcpNameServer = 192.168.0.1
~ Domain: Scanned in 00mn 00s

---\\ Protocolo adicional (018)
O18 - Handler: wlpg [64Bits] - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} . (...) --
O18 - Filter: text/xml [64Bits] - {807563E5-5146-11D5-A672-00B0D022E945} . (.Microsoft Corporation - Microsoft Office XML MIME Filter.) -- C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.dll =>.Microsoft Corporation
~ Protocole Additionnel: Scanned in 00mn 00s

---\\ Lista dos serviços NT não Microsoft e não desativados (023)
O23 - Service: HWDeviceService64.exe (HWDeviceService64.exe) . (.No owner - DCSHOST.) - C:\ProgramData\DatacardService\HWDeviceService64.exe
~ Services: 4 Legitimates Filtered in 00mn 06s

---\\ Tarefas planificadas automaticamente (039)
O39 - APT: - (..) -- C:\Windows\System32\Tasks\Adobe Flash Player Updater [902]
O39 - APT: - (..) -- C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1916115660-1823332073-4226644280-1000Core [1038]
O39 - APT: - (..) -- C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1916115660-1823332073-4226644280-1000UA [1090]
~ Scheduled Task: 6 Legitimates Filtered in 00mn 04s

---\\ Software instalados (042)
O42 - Logiciel: Vivo - Guia Vivo Internet versão 1.0 - (.Vivo.) [HKLM][64Bits] -- {C2E8B9C9-677A-46E6-AEC7-9435B5BCA765}_is1
~ Logic: 22 Legitimates Filtered in 00mn 00s

---\\ Conteúdo das pastas Programs/ProgramFiles/ProgramData/AppData (O43)
O43 - CFD: 17/07/2014 - 15:28:54 - [] ----D C:\Program Files (x86)\lg_swupdate
O43 - CFD: 27/10/2013 - 13:27:01 - [] ----D C:\Program Files (x86)\Vivo
O43 - CFD: 27/10/2013 - 13:27:04 - [] ----D C:\Program Files (x86)\VIVO INTERNET
O43 - CFD: 12/12/2013 - 09:05:32 - [] ----D C:\Users\Marcello\AppData\Roaming\VIVO INTERNET
~ Program Folder: 106 Legitimates Filtered in 00mn 01s

---\\ Últimos ficheiros alterados ou criados no Windows e Sistema32 (044)
O44 - LFC:[MD5.8AD3C327FEE124E7BF0A724E0E54A388] - 16/07/2014 - 19:20:45 ---A- . (...) -- C:\Windows\win.ini [506]
O44 - LFC:[MD5.25E6648B246642F83FE2F7F52DCA9026] - 16/07/2014 - 19:21:28 ---A- . (...) -- C:\Windows\lg_up.ini [12798]
O44 - LFC:[MD5.52F9518F210C3EECF173AC4BAC175AA6] - 16/07/2014 - 21:27:23 ---A- . (...) -- C:\Windows\System32\prfc0416.dat [125766]
O44 - LFC:[MD5.D22A6BD68B35DD22E805AA8951730394] - 16/07/2014 - 21:27:23 ---A- . (...) -- C:\Windows\System32\prfh0416.dat [657374]
O44 - LFC:[MD5.CC7AA7B42CF418FC3D926913490048F8] - 16/07/2014 - 21:28:40 ---A- . (...) -- C:\Windows\zoek-delete.exe [24064]
O44 - LFC:[MD5.48419E8D1AFD09668702BFAE5E22B0C2] - 16/07/2014 - 21:49:14 ---A- . (...) -- C:\zoek-results.log [11751]
O44 - LFC:[MD5.7C36F5ED1EC4E3573684F085119770ED] - 17/07/2014 - 15:28:54 ---A- . (...) -- C:\Windows\lgcenter.ini [1078]
~ Files: 50 Legitimates Filtered in 00mn 13s

---\\ Chave do registo Shell MountPoints2 (MPKS) (O51)
O51 - MPSK:{32cac5ac-6713-11e3-85da-000df07b8036}\AutoRun\command. (.No owner - AutoRun.) -- F:\AutoRun.exe
~ Keys: Scanned in 00mn 00s

---\\ Enumeração das chaves do registo StartupReg (SMSR) (O53)
O53 - SMSR:HKLM\...\startupreg\LG Intelligent Update [Key] . (.BIT LEADER - Giljabi Start.) -- C:\Program Files (x86)\lg_swupdate\giljabistart.exe
O53 - SMSR:HKLM\...\startupreg\ProRat.exe [Key] . (...) -- C:\Users\Marcello\AppData\ProRat.exe (.not file.)
O53 - SMSR:HKLM\...\startupreg\WinMPX [Key] . (...) -- C:\Users\Marcello\AppData\image_pag30.bat (.not file.)
~ SMSR Keys: 10 Legitimates Filtered in 00mn 00s

---\\ Enumeração das chaves do registo PoliciesSystem (MWPS) (O55)
O55 - MWPS:[HKLM\...\Policies\System] - "EnableLUA"=0
O55 - MWPS:[HKLM\...\Policies\System] - "EnableUIADesktopToggle"=0
O55 - MWPS:[HKLM\...\Policies\System] - "PromptOnSecureDesktop"=0
O55 - MWPS:[HKLM\...\Policies\System] - "FilterAdministratorToken"=0
~ MWPS: 18 Legitimates Filtered in 00mn 00s

---\\ Enumeração das chaves do registo PoliciesExplorer (MWPE) (O56)
O56 - MWPE:[HKLM\...\policies\Explorer] - "NoActiveDesktopChanges"=1
~ MWPE Keys: 4 Legitimates Filtered in 00mn 00s

---\\ Lista dos drivers do sistema (SDL) (O58)
O58 - SDL:13/07/2009 - 22:47:48 ---A- . (.Emulex - Storport Miniport Driver for LightPulse HBAs.) -- C:\Windows\System32\Drivers\elxstor.sys [530496]
O58 - SDL:08/10/2010 - 15:59:40 ---A- . (.Huawei Tech. Co., Ltd. - HUAWEI USB Smart Card Driver.) -- C:\Windows\System32\Drivers\ewdcsc.sys [32768]
O58 - SDL:10/06/2009 - 17:31:59 ---A- . (.Hauppauge Computer Works, Inc. - Hauppauge WinTV 885 Consumer IR Driver for eHome.) -- C:\Windows\System32\Drivers\hcw85cir.sys [31232]
O58 - SDL:06/08/2010 - 06:43:20 ---A- . (.DiBcom SA - DiBcom AVSTREAM BDA driver.) -- C:\Windows\System32\Drivers\mod7700.sys [1001472]
O58 - SDL:13/07/2009 - 22:45:55 ---A- . (.Promise Technology - Promise SuperTrak EX Series Driver for Windows.) -- C:\Windows\System32\Drivers\stexstor.sys [24656]
~ Drivers: 60 Legitimates Filtered in 00mn 03s

---\\ Lista das ferramentas de remoção de vírus (LAT) (063)
O63 - Logiciel: ZHPDiag 2014 - (.Nicolas Coolman.) [HKLM] -- ZHPDiag_is1 =>.Nicolas Coolman
~ ADS: Scanned in 00mn 00s

---\\ Menu de inicialização Internet (068)
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Google Inc. - Google Chrome.) -- C:\Users\Marcello\AppData\Local\Google\Chrome\Application\chrome.exe
O68 - StartMenuInternet: [HKLM\..\Shell\open\Command] (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files\Internet Explorer\iexplore.exe
~ Keys: Scanned in 00mn 00s

---\\ Pesquisa de infeção nos navegadores da Internet (SBI) (069)
O69 - SBI: SearchScopes [HKCU] {012E1000-F331-11DB-8314-0800200C9A66} [DefaultScope] - (Google) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O69 - SBI: SearchScopes [HKCU] {0633EE93-D776-472f-A0FF-E1416B8B2E3A} - (Bing) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
~ Keys: Scanned in 00mn 00s

---\\ Estado general dos serviços não Microsoft (EGS) (SR=Executados, SS=Parados)
SS - | Demand 10/07/2014 262320 | (AdobeFlashPlayerUpdateSvc) . (.Adobe Systems Incorporated.) - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
SS - | Demand 24/08/2012 114144 | (MozillaMaintenance) . (.Mozilla Foundation.) - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
SS - | Auto 23/10/2013 172192 | (SkypeUpdate) . (.Skype Technologies.) - C:\Program Files (x86)\Skype\Updater\Updater.exe
SS - | Demand 13/07/2009 27136 | C:\Program Files (x86)\Windows Defender\mpsvc.dll (WinDefend) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
SR - | Auto 21/12/2013 65432 | (AdobeARMservice) . (.Adobe Systems Incorporated.) - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
SR - | Auto 01/07/2009 864032 | (btwdins) . (.Broadcom Corporation..) - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
SR - | Auto 14/03/2011 346976 | (HWDeviceService64.exe) . (...) - C:\ProgramData\DatacardService\HWDeviceService64.exe
SR - | Auto 11/03/2014 23808 | (MsMpSvc) . (.Microsoft Corporation.) - C:\Program Files\Microsoft Security Client\MsMpEng.exe
SR - | Demand 10/07/1658 0 | (WMPNetworkSvc) . (...) - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe =>.Microsoft Corporation
SR - | Auto 13/07/2009 27136 | C:\Windows\System32\wuaueng.dll (wuauserv) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
~ Services: Scanned in 00mn 11s

---\\ Scâner Aditional (088)
Database Version : 13026 - (16/07/2014)
Clés trouvées (Keys found) : 0
Valeurs trouvées (Values found) : 0
Dossiers trouvés (Folders found) : 0
Fichiers trouvés (Files found) : 0

~ Additionnel Scan: 186293 Items scanned in 00mn 32s

---\\ Informações complémentaires do módulos
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>.Google Chrome, Arranque,Pesquisa,Extensões (G0,G1,G2)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>.Internet Explorer, Gestão do Proxy (R5)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>.Aplicações iniciadas por registo & pastas (04)
~ [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] =>.Chave do registo Shell MountPoints2 (MPKS) (O51)
~ AMI: 4 Legitimates Filtered in 00mn 00s

~ 646 Legitimates filtered by white list
End of the scan (346 lines in 01mn 48s)(0)

por **Power Max** Sáb 19 Jul 2014, 10:34

Selecione e copie todo o texto destacado em vermelho que te passei.
_____________________________________________________________________________________________________________

malware - Remoção de ADS - Anúncios & malwares 772309

Vá no menu: Iniciar > Todos os programas > ZHP > Clique com o botão direito do mouse sobre o Zhpfix e escolha a opção de Executar como administrador > Clique em Importação > Clique no botão GO > Clique em Oui > Caso queira que os arquivos da lixeira sejam excluídos clique em Oui novamente > Um relatório aparecerá no bloco de notas.

Copie este relatório e poste em sua próxima resposta juntamente com o log (relatório) do Malwarebytes que eu tinha te pedido na resposta anterior.

Ficamos no aguardo.

por Fernanda Simões Sáb 19 Jul 2014, 11:04

Rapport de ZHPFix 2014.7.9.4 par Nicolas Coolman, Update du 09/07/2014
Fichier d'export Registre :
Run by Marcello at 19/07/2014 10:51:56
High Elevated Privileges : OK
Windows 7 Ultimate Edition, 64-bit Service Pack 1 (Build 7601)

Reciclagem vazia (01mn 23s)
Reparação de atalhos do navegador

========== Chaves do Registo ==========
ELIMINÉ:* StartupReg: ProRat.exe
ELIMINÉ:* StartupReg: WinMPX

========== Pastas ==========
Nenhuma pasta CLSID local utilizador vazia

========== Ficheiros ==========
ELIMINÉ Temporários windows (4) (2.319.543 octets)
ELIMINÉ Flash Cookies (0) (0 octets)

========== Restauração Sistema ==========
Ponto de restauro do sistema criado com sucesso

========== Recapitulativo ==========
2 : Chaves do Registo
1 : Pastas
2 : Ficheiros
1 : Restauração Sistema

End of clean in 01mn 51s

========== Caminho do ficheiro do relatório ==========
C:\Users\Marcello\AppData\Roaming\ZHP\ZHPFix[R1].txt - 17/07/2014 15:38:29 [1732]
C:\Users\Marcello\AppData\Roaming\ZHP\ZHPFix[R2].txt - 19/07/2014 10:53:20 [995]

por Fernanda Simões Sáb 19 Jul 2014, 11:36

O outro programa ainda esta rodando Max. Mas até agora já foram detectados 19 "ameaças".

por **Power Max** Sáb 19 Jul 2014, 11:42

OK, fico no aguardo do relatório do Malwarebytes.

por Fernanda Simões Sáb 19 Jul 2014, 14:07

Malwarebytes Anti-Malware
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Data de Verificação: 19/07/2014
Hora da Verificação: 11:15:52
Logfile: log.txt
Administrador: Sim

Versão: 2.00.2.1012
Malware Database: v2014.07.19.05
Rootkit Database: v2014.07.17.01
Licença: Grátis
Proteção de Malware: Desabilitado
Proteção de Site Malicioso: Desabilitado
Self-protection: Desabilitado

OS: Windows 7 Service Pack 1
CPU: x64
Sistema de Arquivo: NTFS
Usuário: Marcello

Tipo da Verificação: Verificação Personalizada
Resultado: Completado
Arquivos Verificados: 456873
Tempo Decorrido: 1 hr, 51 min, 45 seg

Memória: Enabled
Inicialização: Enabled
Filesystem: Enabled
Arquivos: Enabled
Rootkits: Desabilitado
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processos: 0
(No malicious items detected)

Módulos: 0
(No malicious items detected)

Chaves de Registro: 2
PUP.Optional.PlusHD.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Plus-HD-4.4, Quarantined, [174a20811d5e231347ea3ba241c1ab55],
PUP.Optional.SuperFish.A, HKU\S-1-5-21-1916115660-1823332073-4226644280-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\DOMSTORAGE\superfish.com, Quarantined, [7ce5851c295273c39083e1e5b9497789],

Valores de Registro: 1
Hijack.Autoconfig, HKU\S-1-5-21-1916115660-1823332073-4226644280-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|AutoConfigURL, [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] Quarantined, [2a37574aed8eb6805e2fce4bd4304ab6]

Dados do Registro: 0
(No malicious items detected)

Pastas: 2
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\fdcmldniciaadnhphngjgajcaiddomka, Quarantined, [2a372f72562552e408c4cbdf71917d83],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\databases\chrome-extension_fdcmldniciaadnhphngjgajcaiddomka_0, Quarantined, [1a47079aa1da7fb724a94862c141e917],

Arquivos: 29
PUP.Optional.AirAdInstaller, C:\Users\Marcello\Downloads\setup.exe, Quarantined, [30319a070b7074c2f03442f8926ee020],
PUP.Optional.PersonalCleaner, C:\Users\Marcello\Downloads\DownloadManagerSetup.exe, Quarantined, [3130c5dc0e6d45f11f5ce1bcb54f29d7],
Adware.Linkular, C:\Users\Marcello\Downloads\Xvid Setup.exe, Quarantined, [df827829ef8c20169be1d7f89a6ad030],
Trojan.ELEX, C:\Users\Marcello\Downloads\yet_another_cleaner_reh (1).exe, Quarantined, [105198099dde3ef8e1fcb897da2703fd],
Trojan.ELEX, C:\Users\Marcello\Downloads\yet_another_cleaner_reh.exe, Quarantined, [7fe2b4ed7704bd79aa33aea12cd52cd4],
PUP.Optional.NextLive.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Mobogenie\nengine.dll.vir, Quarantined, [2c35f1b09cdf2511730780dca06134cc],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-bho.dll.vir, Quarantined, [92cfe6bbb1caa88e64f91211bd4420e0],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-bg.exe.vir, Quarantined, [233eeab7d4a7270f2f2eca5946bb6d93],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-bho64.dll.vir, Quarantined, [a0c1435e9ae1ef47a5b878abc73aed13],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-buttonutil.exe.vir, Quarantined, [ca97fca5245783b363fa0e151be66799],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-buttonutil64.exe.vir, Quarantined, [59085e430f6cd66097c66bb8857ce020],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-chromeinstaller.exe.vir, Quarantined, [cb96ccd52a516dc96af39c8733ce0ef2],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-codedownloader.exe.vir, Quarantined, [d9882879196269cd1e3f160dde236d93],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-enabler.exe.vir, Quarantined, [80e1d3ce3b4043f38ecfd2519e63748c],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-firefoxinstaller.exe.vir, Quarantined, [1849a8f9304b280ea0bd66bd22df748c],
PUP.Optional.PlusHD.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\Plus-HD-4.4-updater.exe.vir, Quarantined, [81e0cdd4c1ba3afc510c45de2ed38080],
PUP.Optional.CrossRider.A, C:\AdwCleaner\Quarantine\C\Program Files (x86)\Plus-HD-4.4\utils.exe.vir, Quarantined, [8bd6c4dd4e2da49237c3ef503ec22ad6],
PUP.Optional.NextLive.A, C:\AdwCleaner\Quarantine\C\Users\Marcello\AppData\Local\genienext\nengine.dll.vir, Quarantined, [5f02bae782f9ad89ceac47154fb27a86],
PUP.Optional.NextLive.A, C:\AdwCleaner\Quarantine\C\Users\Marcello\AppData\Roaming\newnext.me\nengine.dll.vir, Quarantined, [baa73f6281fae5513e3c2636ad54619f],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_fdcmldniciaadnhphngjgajcaiddomka_0.localstorage, Quarantined, [85dc0b962e4da3939716ae2d59a933cd],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_fdcmldniciaadnhphngjgajcaiddomka_0.localstorage-journal, Quarantined, [5e037a275b2051e59c11ca11d131a858],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\fdcmldniciaadnhphngjgajcaiddomka\000212.ldb, Quarantined, [2a372f72562552e408c4cbdf71917d83],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\fdcmldniciaadnhphngjgajcaiddomka\000218.log, Quarantined, [2a372f72562552e408c4cbdf71917d83],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\fdcmldniciaadnhphngjgajcaiddomka\CURRENT, Quarantined, [2a372f72562552e408c4cbdf71917d83],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\fdcmldniciaadnhphngjgajcaiddomka\LOCK, Quarantined, [2a372f72562552e408c4cbdf71917d83],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\fdcmldniciaadnhphngjgajcaiddomka\LOG, Quarantined, [2a372f72562552e408c4cbdf71917d83],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\fdcmldniciaadnhphngjgajcaiddomka\LOG.old, Quarantined, [2a372f72562552e408c4cbdf71917d83],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\fdcmldniciaadnhphngjgajcaiddomka\MANIFEST-000216, Quarantined, [2a372f72562552e408c4cbdf71917d83],
PUP.Optional.CrossRider.A, C:\Users\Marcello\AppData\Local\Google\Chrome\User Data\Default\databases\chrome-extension_fdcmldniciaadnhphngjgajcaiddomka_0\4, Quarantined, [1a47079aa1da7fb724a94862c141e917],

Physical Sectors: 0
(No malicious items detected)

(end)

por **Power Max** Sáb 19 Jul 2014, 14:11

Siga, por gentileza, as dicas deste tutorial para fazer um escaneamento de seu PC pelo Nod32 Online:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Após o término do escaneamento será gerado um relatório (log) que estará no seguinte local do seu computador:
C:\Arquivos de programas\Eset\Eset Online Scanner\log.txt

Na sua próxima resposta poste este log do Nod32 Online.

por Fernanda Simões Sáb 19 Jul 2014, 17:06

Max, não apareceu nenhum log na pasta de Arquivos de Programa. E agora??

por **Power Max** Sáb 19 Jul 2014, 17:13

O local do log é este abaixo:

C:\Arquivos de programas\Eset\Eset Online Scanner\log.txt

Mas ele também mostra o log assim que ele termina o escaneamento. Ele informou que removeu algum vírus?

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