Remover Qone8 do navegador!

O QONE8 persiste em meu computador, mesmo depois q baixei o Adwcleaner ele removeu, mas no outro dia quando liguei meu pc o QONE8 estava lá novamente,o que devo fazer?

  Oi Giselaine.

Desative temporariamente seu antivírus para evitar conflitos.

* Acesse este link abaixo e clique no primeiro botão da esquerda que é o botão Download Zoek.exe:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para executá-lo corretamente siga as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Assim que ele concluir a limpeza dos problemas acesse o log (relatório) do Zoek que estará em C:\zoek-results.txt e copie todo seu conteúdo e poste em sua próxima resposta.

Zoek.exe is running now.
Do not start any browser windows, they may get closed automatically.
Please wait! This window will close when finished.
A logfile will open afterwards and can also be found on your systemdrive as zoek-results.log

Launched: C:\Users\Usuario\Downloads\zoek (1).exe [Scan all users] [Script inserted]

===== Runcheck 8:20:12,84 =====

--- Create Environment Variables 8:20:14,29
--- Create System Restore Point 8:20:21,03
--- Checking Input 8:20:41,67
--- Reset Hosts File 8:20:47,43
--- AU AppData Check 8:20:48,16
--- Remove From Windows Installer 8:20:52,33
--- IE Startpage Check 8:21:59,05
--- Program Files DB Check 8:22:23,11
--- C:\Users\Default\AppData\Roaming DB Check 8:23:09,50
--- C:\Users\Default User\AppData\Roaming DB Check 8:23:09,50
--- C:\Users\Usuario\AppData\Roaming DB Check 8:23:09,50
--- C:\Users\USURIO~1\AppData\Roaming DB Check 8:23:09,50
--- C:\Windows\SysNative\config\systemprofile\AppData\Roaming DB Check 8:23:09,50
--- C:\Windows\sysWoW64\config\systemprofile\AppData\Roaming DB Check 8:23:09,50
--- C:\Windows\serviceprofiles\networkservice\AppData\Roaming DB Check 8:23:09,50
--- C:\Windows\serviceprofiles\Localservice\AppData\Roaming DB Check 8:23:09,50

Zoek.exe v5.0.0.0 Updated 02-June-2014
Tool run by Usuario on 04/06/2014 at 8:36:46,63.
Microsoft Windows 7 Ultimate 6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Usuario\Downloads\zoek (6).exe [Scan all users] [Script inserted]

==== Older Logs ======================

C:\zoek-results2014-06-04-113442.log 108 bytes

==== System Restore Info ======================

04/06/2014 08:37:49 Zoek.exe System Restore Point Created Succesfully.

==== Reset Hosts File ======================

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handle within DNS itself.
127.0.0.1 localhost
::1 localhost

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== Chrome Look ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
gomekmidlodglbbmalcneegieacbdmki - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx[03/06/2014 13:38]

Google Docs - Usuario\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake
Google Drive - Usuario\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf
YouTube - Usuario\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo
Google Search - Usuario\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf
avast Online Security - Usuario\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
Google Wallet - Usuario\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
Gmail - Usuario\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.google.com"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.google.com"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE11SR"
{6A1806CD-94D4-4689-BA73-E35EA1EA9990} Google Url="http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}"

==== Reset Google Chrome ======================

C:\Users\Usuario\AppData\Local\Google\Chrome\User Data\Default\Preferences was reset successfully
C:\Users\Usuario\AppData\Local\Google\Chrome\User Data\Default\Web Data was reset successfully

==== shortcuts on Users Desktops ======================

C:\Users\Usuario\Desktop\Microsoft Excel 2010.lnk - C:\Windows\Installer\{90140000-0011-0000-0000-0000000FF1CE}\xlicons.exe
C:\Users\Usuario\Desktop\Microsoft PowerPoint 2010.lnk - C:\Windows\Installer\{90140000-0011-0000-0000-0000000FF1CE}\pptico.exe
C:\Users\Usuario\Desktop\Microsoft Word 2010.lnk - C:\Windows\Installer\{90140000-0011-0000-0000-0000000FF1CE}\wordicon.exe
C:\Users\Usuario\Desktop\PhotoScape.lnk - C:\Program Files (x86)\PhotoScape\PhotoScape.exe
C:\Users\Usuario\Desktop\Scanner and Camera Wizard.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\-+A.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Adobe Reader 9.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Any Video Converter.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Ares.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Atalho para ComboFix.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Atalho para Conexão local.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Atalho para pedrim.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\ATD® Votuporanga 2010.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\avast Free Antivirus.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\CyberLink DVD Suite.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\eMule.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Gerenciador Financeiro.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Google Earth.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Jogar (EasyBits GO).lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Megacubo.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Meus documentos.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Microsoft Office Excel 2003.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Microsoft Office PowerPoint 2003.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\MiniTuner.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Mozilla Firefox.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Nero StartSmart Essentials.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Norton Security Scan.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\PhotoScape.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Picasa 3.lnk -
C:\Users\Usuario\Desktop\Atalhos não utilizados da área de trabalho\Z.lnk -

==== shortcuts on All Users Desktop ======================

C:\Users\Public\Desktop\Adobe Reader XI.lnk - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Users\Public\Desktop\ATD® Região Votuporanga.lnk -
C:\Users\Public\Desktop\ATD® Votuporanga.lnk -
C:\Users\Public\Desktop\avast Free Antivirus.lnk -
C:\Users\Public\Desktop\Comprar suprimentos - HP Deskjet 2540 series.lnk - C:\Program Files (x86)\HP\HP Deskjet 2540 series\Bin\hpqDTSS.exe
C:\Users\Public\Desktop\CyberLink DVD Suite.lnk - C:\Program Files (x86)\CyberLink\DVD Suite\PowerStarter.exe
C:\Users\Public\Desktop\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Public\Desktop\Google Docs.lnk - C:\Program Files (x86)\Google\Drive\googledrivesync.exe --new_document
C:\Users\Public\Desktop\Google Sheets.lnk - C:\Program Files (x86)\Google\Drive\googledrivesync.exe --new_spreadsheet
C:\Users\Public\Desktop\Google Slides.lnk - C:\Program Files (x86)\Google\Drive\googledrivesync.exe --new_presentation
C:\Users\Public\Desktop\HP Deskjet 2540 series.lnk - C:\Program Files (x86)\HP\HP Deskjet 2540 series\Bin\HP Deskjet 2540 series.exe -Start UDCDevicePage
C:\Users\Public\Desktop\HP Photo Creations.lnk - C:\Program Files (x86)\HP Photo Creations\PhotoProduct.exe
C:\Users\Public\Desktop\Nero StartSmart Essentials.lnk - C:\Program Files (x86)\Nero\Nero 7\Nero StartSmart\NeroStartSmart.exe -ScParameter=8
C:\Users\Public\Desktop\Skype.lnk - C:\Windows\Installer\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}\SkypeIcon.exe

==== shortcuts in Users Start Menu ======================

C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink DVD Suite\PowerDVD\Ajuda do PowerDVD.lnk - C:\Program Files (x86)\CyberLink\PowerDVD\Language\Ptg\PowerDVD.CHM
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink DVD Suite\PowerDVD\CyberLink PowerDVD.lnk - C:\Program Files (x86)\CyberLink\PowerDVD\PowerDVD.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink DVD Suite\PowerDVD\Desinstalar o PowerDVD.lnk - C:\Windows\system32\RunDll32.exe C:\PROGRA~2\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink DVD Suite\PowerDVD\Leia-me.lnk - C:\Program Files (x86)\CyberLink\PowerDVD\Language\Ptg\Readme.htm
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox\Dropbox.lnk - C:\Users\Usuario\AppData\Roaming\Dropbox\bin\Dropbox.exe /home
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox\Uninstall Dropbox.lnk - C:\Users\Usuario\AppData\Roaming\Dropbox\bin\DropboxUninstaller.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WinRAR\Ajuda do WinRAR.lnk - C:\Program Files (x86)\WinRAR\WinRAR.chm
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WinRAR\Manual do Console RAR.lnk - C:\Program Files (x86)\WinRAR\Rar.txt
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WinRAR\O que há de novo na última versão.lnk -
C:\Users\Usuario\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WinRAR\WinRAR.lnk - C:\Program Files (x86)\WinRAR\WinRAR.exe

==== shortcuts in All Users Start Menu ======================

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk - C:\Windows\Installer\{AC76BA86-7AD7-1046-7B44-AB0000000001}\SC_Reader.ico
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Agenda Telefônica Digital®\Votuporanga - Região\Ajuda ATD® Região Votuporanga.lnk -
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Agenda Telefônica Digital®\Votuporanga - Região\ATD® Região Votuporanga.lnk -
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Agenda Telefônica Digital®\Votuporanga - Região\Desinstalar ATD® Região Votuporanga.lnk -
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Drive\Google Docs.lnk - C:\Program Files (x86)\Google\Drive\googledrivesync.exe --new_document
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Drive\Google Drive.lnk - C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Drive\Google Sheets.lnk - C:\Program Files (x86)\Google\Drive\googledrivesync.exe --new_spreadsheet
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Drive\Google Slides.lnk - C:\Program Files (x86)\Google\Drive\googledrivesync.exe --new_presentation
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Hao123-Brazil\Desinstalar hao123.lnk - C:\Users\Usuario\AppData\Roaming\Baidu\hao123-br\hao123.1.0.0.1111.exe -uninstall
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Hao123-Brazil\Hao123.lnk - C:\Users\Usuario\AppData\Roaming\Baidu\hao123-br\hao123.1.0.0.1111.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PhotoScape\PhotoScape.lnk - C:\Program Files (x86)\PhotoScape\PhotoScape.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PhotoScape\Uninstall PhotoScape.lnk - C:\Program Files (x86)\PhotoScape\uninstall.exe

==== shortcuts in Quick Launch ======================

C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\PhotoScape.lnk - C:\Program Files (x86)\PhotoScape\PhotoScape.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Explorer.lnk - C:\Windows\explorer.exe
C:\Users\Usuario\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Media Player.lnk - C:\Program Files (x86)\Windows Media Player\wmplayer.exe /prefetch:1
C:\Users\USURIO~1\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\USURIO~1\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -

==== Reset IE Proxy ======================

Value(s) before fix:
"ProxyEnable"=dword:00000000

Value(s) after fix:
"ProxyEnable"=dword:00000000

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Usuario\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

No FireFox Profiles found

==== Empty Chrome Cache ======================

C:\Users\Usuario\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== C:\zoek_backup content ======================

C:\zoek_backup (files=0 folders=0 0 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Usuario\AppData\Local\Temp will be emptied at reboot
C:\Users\USURIO~1\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Usuario\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on 04/06/2014 at 9:03:23,13 ======================

O qone8 ainda está aparecendo?

por enquanto não.

Fico feliz que o problema tenha sido resolvido.

Só para finalizar siga estes tutoriais abaixo, por gentileza:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
_______________________________________________________________________________________________________________________

Para remover os programas usados na limpeza deste PC e criar um novo ponto de restauração seguro e sem problemas, utilize o DelFix seguindo as dicas [Tens de ter uma conta e sessão iniciada para poderes visualizar este link].
_______________________________________________________________________________________________________________________

Foi um prazer ajudar. Conte sempre conosco!

CASO RESOLVIDO

Caso a autora do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.