Removi o qone8

Será que ainda ficou restos do adware? Por enquanto ta funcionando normalmente!

Oi Elizete. Qual programa você usou para remover este adware?

Power Max escreveu:Oi Elizete. Qual programa você usou para remover este adware?

o Adwcleaner

Desative temporariamente seu antivírus para evitar conflitos.

* Acesse este link abaixo e clique no primeiro botão da esquerda que é o botão Download Zoek.exe:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Para executá-lo corretamente siga as dicas deste tutorial:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Assim que ele concluir a limpeza dos problemas acesse o log (relatório) do Zoek que estará em C:\zoek-results.txt e copie todo seu conteúdo e poste em sua próxima resposta.

Zoek.exe v5.0.0.0 Updated 22-05-2014
Tool run by Elizete on 24/05/2014 at 17:31:45,16.
Microsoft Windows 7 Home Basic 6.1.7601 Service Pack 1 x86
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Elizete\Downloads\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

24/05/2014 17:33:18 Zoek.exe System Restore Point Created Succesfully.

==== Reset Hosts File ======================

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handle within DNS itself.
127.0.0.1 localhost
::1 localhost

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== FireFox Fix ======================

Deleted from C:\Users\Elizete\AppData\Roaming\Mozilla\Firefox\Profiles\kmy9jbwo.default\prefs.js:

Added to C:\Users\Elizete\AppData\Roaming\Mozilla\Firefox\Profiles\kmy9jbwo.default\prefs.js:
user_pref("browser.startup.homepage", "http://www.google.com");
user_pref("browser.search.defaulturl", "http://www.google.com/search?btnG=Google+Search&q=");
user_pref("browser.newtab.url", "http://www.google.com/");
user_pref("browser.search.defaultengine", "Google");
user_pref("browser.search.defaultenginename", "Google");
user_pref("browser.search.selectedEngine", "Google");
user_pref("browser.search.order.1", "Google");
user_pref("keyword.URL", "http://www.google.com/search?btnG=Google+Search&q=");
user_pref("browser.search.suggest.enabled", true);
user_pref("browser.search.useDBForOrder", true);

==== Deleting Files \ Folders ======================

C:\Users\Elizete\Downloads\FileConverter_1.1.exe deleted
C:\Users\Elizete\Downloads\SoftonicDownloader_para_cheat-engine (1).exe deleted

==== Firefox Extensions ======================

ProfilePath: C:\Users\Elizete\AppData\Roaming\Mozilla\Firefox\Profiles\kmy9jbwo.default
- Site Matcher Pro - %ProfilePath%\extensions\sitematcherpro@sitematcherpro.com
- Personas Plus - %ProfilePath%\extensions\personas@christopher.beard.xpi

AppDir: C:\Program Files\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Elizete\AppData\Roaming\Mozilla\Firefox\Profiles\kmy9jbwo.default
A58DE0A570148AF5FF3512B2A340D09F - C:\windows\system32\Macromed\Flash\NPSWF32_13_0_0_214.dll - Shockwave Flash
785105A23650755A8F7A72405EB0D923 - C:\Users\Elizete\AppData\Local\Google\Update\1.3.24.7\npGoogleUpdate3.dll - Google Update
785105A23650755A8F7A72405EB0D923 - C:\Program Files\Google\Update\1.3.24.7\npGoogleUpdate3.dll - Google Update
04ACC61B47857E779CD92D1D88770BF1 - C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll - Adobe Acrobat
77B09C2C6F407531447DA75E3ACD1C5B - C:\Program Files\Adobe\Reader 10.0\Reader\browser\nppdf32.dll - Adobe Acrobat


==== Chrome Look ======================

YouTube - Elizete\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo
Google Search - Elizete\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf
Tricolor News - Elizete\AppData\Local\Google\Chrome\User Data\Default\Extensions\leiecclahkpohbnbjjcpliafpeedecbm
Google Wallet - Elizete\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
Gmail - Elizete\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.google.com/"
"Default_Page_URL"="http://www.google.com"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://www.google.com"
"Default_Page_URL"="http://www.google.com"
"Start Page"="http://www.google.com"
"Search Page"="http://www.google.com"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Default_Page_URL"="http://go.microsoft.com/fwlink/?LinkId=69157"
"Start Page"="http://www.google.com/"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Default_Page_URL"="http://go.microsoft.com/fwlink/?LinkId=69157"
"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE11SR"
{6A1806CD-94D4-4689-BA73-E35EA1EA9990} Google Url="http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}"

==== Reset Google Chrome ======================

C:\Users\Elizete\AppData\Local\Google\Chrome\User Data\Default\Preferences was reset successfully
C:\Users\Elizete\AppData\Local\Google\Chrome\User Data\Default\Web Data was reset successfully

==== shortcuts on Users Desktops ======================

C:\Users\Default\Desktop\CyberLink DVD Suite.lnk - C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe
C:\Users\Default User\Desktop\CyberLink DVD Suite.lnk - C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe
C:\Users\Elizete\Desktop\Alice - Atalho.lnk - C:\Users\Elizete\Downloads\Alice.mp3
C:\Users\Elizete\Desktop\Ares.lnk - C:\Program Files\Ares\Ares.exe
C:\Users\Elizete\Desktop\audicao - Atalho.lnk - C:\Users\Elizete\Downloads\audicao.exe
C:\Users\Elizete\Desktop\Cheat Engine.lnk - C:\Program Files\Cheat Engine 6.2\Cheat Engine.exe
C:\Users\Elizete\Desktop\CyberLink DVD Suite.lnk - C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe
C:\Users\Elizete\Desktop\Documentos - Atalho.lnk - C:\Users\Elizete\AppData\Roaming\Microsoft\Windows\Libraries\Documents.library-ms
C:\Users\Elizete\Desktop\Internet Explorer.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\USURIO~1\Desktop\CyberLink DVD Suite.lnk - C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe

==== shortcuts on All Users Desktop ======================

C:\Users\Public\Desktop\Adobe Reader X.lnk - C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Users\Public\Desktop\EasyCap.exe.lnk - C:\Program Files\simplo\EasyCap\EasyCap.exe
C:\Users\Public\Desktop\Manual.lnk - C:\SW_UTIL\manual.chm
C:\Users\Public\Desktop\Mozilla Firefox.lnk - C:\Program Files\Mozilla Firefox\firefox.exe

==== shortcuts in Users Start Menu ======================

C:\Users\Elizete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink DVD Suite\PowerDVD\Ajuda do PowerDVD.lnk - C:\Program Files\CyberLink\PowerDVD\Language\Ptb\PowerDVD.CHM
C:\Users\Elizete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink DVD Suite\PowerDVD\CyberLink PowerDVD.lnk - C:\Program Files\CyberLink\PowerDVD\PowerDVD.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink DVD Suite\PowerDVD\Desinstalar o PowerDVD.lnk - C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe -uninstall
C:\Users\Elizete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink DVD Suite\PowerDVD\Leia-me.lnk - C:\Program Files\CyberLink\PowerDVD\Language\Ptb\Readme.htm
C:\Users\Elizete\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk - C:\Users\Elizete\AppData\Local\Google\Chrome\Application\chrome.exe

==== shortcuts in All Users Start Menu ======================

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk - C:\Program Files\Mozilla Firefox\firefox.exe

==== shortcuts in Quick Launch ======================

C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\7e4dca80246863e3\pinned.lnk - C:\windows\system32\control.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk - C:\Users\Elizete\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk - C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Microsoft Excel.lnk - C:\Program Files\Microsoft Office\Office14\EXCEL.EXE
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Microsoft PowerPoint.lnk - C:\Program Files\Microsoft Office\Office14\POWERPNT.EXE
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Microsoft Word.lnk - C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Mozilla Firefox.lnk - C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Notepad.lnk - C:\windows\system32\notepad.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Explorer.lnk - C:\windows\explorer.exe
C:\Users\Elizete\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Media Player.lnk - C:\Program Files\Windows Media Player\wmplayer.exe /prefetch:1
C:\Users\USURIO~1\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -
C:\Users\USURIO~1\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -

==== Reset IE Proxy ======================

Value(s) before fix:
"ProxyEnable"=dword:00000000

Value(s) after fix:
"ProxyEnable"=dword:00000000

==== Deleting Registry Keys ======================

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\VisualBee for Microsoft PowerPoint deleted successfully

==== Empty IE Cache ======================

C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Elizete\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Elizete\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\Elizete\AppData\Local\Temp\acro_rd_dir\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Elizete\AppData\Local\Temp\Low\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Elizete\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\serviceprofiles\Localservice\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

C:\Users\Elizete\AppData\Local\Mozilla\Firefox\Profiles\kmy9jbwo.default\Cache will be emptied at reboot
C:\Users\Elizete\AppData\Roaming\Mozilla\Firefox\Profiles\kmy9jbwo.default\personas\cache emptied successfully

==== Empty Chrome Cache ======================

C:\Users\Elizete\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache is not empty, a reboot is needed

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=3 folders=0 1632260 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Elizete\AppData\Local\Temp will be emptied at reboot
C:\Users\USURIO~1\AppData\Local\Temp emptied successfully
C:\windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\windows\Temp successfully emptied
C:\Users\Elizete\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== Deleting Files / Folders ======================

"C:\Users\Elizete\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\6ZDF5RVC\zynga1-a.akamaihd.net" not found

==== EOF on 24/05/2014 at 17:46:44,60 ======================

Como está o PC?

Power Max escreveu:Como está o PC?

Parece que tá normal

Fico feliz que o problema tenha sido resolvido.

Só para finalizar siga estes tutoriais abaixo, por gentileza:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
_______________________________________________________________________________________________________________________

Para remover os programas usados na limpeza deste PC e criar um novo ponto de restauração seguro e sem problemas, utilize o DelFix seguindo as dicas [Tens de ter uma conta e sessão iniciada para poderes visualizar este link].
_______________________________________________________________________________________________________________________

Foi um prazer ajudar. Conte sempre conosco!

CASO RESOLVIDO

Caso a autora do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.