PC infectado pelo Sweet Page

Como remover Sweet Page?

  Olá José Carlos. Seja bem vindo ao Fórum PC Brasil.

 Faça o download do [Tens de ter uma conta e sessão iniciada para poderes visualizar este link].

*Execute-o e clique no botão Main Menu.

* Na próxima tela que surgirá clique em [Do a system scan and save a logfile].

*Um relatório será apresentado.

*Selecione todo o conteúdo deste relatório e copie (Ctrl+c).

Depois disso é só voltar aqui no fórum e postar este log do Hijackthis para que ele possa ser analisado.

Ficamos no aguardo de sua resposta.

Olá Marcos
Não sei porque razão o computador não aceita que execute o HijackThis.
Tem algum caminho para isso?

 Siga, por gentileza, as dicas do tutorial abaixo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

* Na sua próxima resposta poste, por gentileza, o log do Junkware Removal Tool que estará salvo em sua área de trabalho com o nome de JRT.txt

Ficamos na espera

Consegui executar. Segue o conteúdo solicitado
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:38:35, on 23/01/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\windows\system32\csrss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\wininit.exe
C:\windows\system32\services.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\lsass.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe
C:\PROGRA~1\GbPlugin\GbpSv.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\ProgramData\WPM\wprotectmanager.exe
C:\windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\aestsrv.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\windows\system32\taskhost.exe
C:\Program Files\AVG\AVG2013\avgfws.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe
C:\windows\system32\svchost.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\TIM Communicator\module\devicemon.exe
C:\Program Files\PDF Complete\pdfsvc.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\TeamViewer\Version6\TeamViewer_Service.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Users\Jose Carlos\AppData\Local\Smartbar\Application\SnapDo.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Users\Jose Carlos\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\TeamViewer\Version6\TeamViewer.exe
C:\windows\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\svchost.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Apple\Internet Services\APSDaemon.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\windows\system32\DllHost.exe
C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\windows\system32\msiexec.exe
C:\windows\system32\taskeng.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\Users\Jose Carlos\Downloads\HijackThis.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
C:\windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: CrossriderApp0049010 - {11111111-1111-1111-1111-110411901110} - C:\Program Files\Feven 2.1\Feven 2.1-bho.dll
O2 - BHO: Snap.DoEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (file missing)
O2 - BHO: SaveSense - {71e129ff-6c2a-4984-818c-7e2c998b8d99} - C:\Users\Jose Carlos\AppData\Local\SaveSense\SaveSenseIE.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: WinZip Courier BHO - {A8FB70FA-0FDF-4601-9DC4-BFA1B357204F} - C:\PROGRA~1\WINZIP~2\wzwmcie.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\PROGRAM FILES\GBPLUGIN\gbieh.dll
O2 - BHO: G-Buster Browser Defense Banco Real - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\PROGRA~1\GBPLUGIN\gbiehabn.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Snap.Do - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [QLBController] C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe /start
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [IgfxTray] C:\windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files\Mobogenie\DaemonProcess.exe
O4 - HKLM\..\Run: [Baidu PC Faster PC Faster] "C:\Program Files\Baidu Security\PC Faster\PCFaster.exe" -auto -start
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [NCPluginUpdater] "C:\Program Files\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Google Update] "C:\Users\Jose Carlos\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [NextLive] C:\windows\system32\rundll32.exe "C:\Users\Jose Carlos\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
O4 - HKCU\..\Run: [Browser Infrastructure Helper] C:\Users\Jose Carlos\AppData\Local\Smartbar\Application\SnapDo.exe startup
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\windows\system32\Macromed\Flash\FlashUtil32_11_9_900_170_ActiveX.exe -update activex
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO DE REDE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO DE REDE')
O4 - Startup: Dropbox.lnk = Jose Carlos\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Exibir ou ocultar HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: wwws.realsecureweb.com.br
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: wwws.santandernet.com.br
O15 - Trusted Zone: wwws2.santandernet.com.br
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (HKLM)
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (HKLM)
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (HKLM)
O15 - Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (HKLM)
O15 - ESC Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (HKLM)
O15 - ESC Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (HKLM)
O15 - ESC Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (HKLM)
O15 - ESC Trusted Zone: [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (HKLM)
O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - [Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (file missing)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - Winlogon Notify:  GbPluginAbn - C:\PROGRA~1\GbPlugin\gbiehAbn.dll
O20 - Winlogon Notify:  GbPluginBb - C:\Program Files\GbPlugin\gbieh.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\aestsrv.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe (file missing)
O23 - Service: Firewall do AVG (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
O23 - Service: Watchdog do AVG (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia - C:\PROGRA~1\GbPlugin\GbpSv.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Hotkey Monitor (hpHotkeyMonitor) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Orolix Device Monitor (OrolixDeviceMonitor) - Orolix Desenvolvimento de Software LTDA. - C:\Program Files\TIM Communicator\module\devicemon.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: SaveSenseLive Service (savesenselive) (savesenselive) - SaveSense - C:\Program Files\SaveSenseLive\Update\SaveSenseLive.exe
O23 - Service: SaveSenseLive Service (savesenselivem) (savesenselivem) - SaveSense - C:\Program Files\SaveSenseLive\Update\SaveSenseLive.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\stlang.dll,-10102 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TeamViewer 6 (TeamViewer6) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version6\TeamViewer_Service.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: Wpm Service (Wpm) - Cherished Technololgy LIMITED - C:\ProgramData\WPM\wprotectmanager.exe

--
End of file - 22006 bytes

Pode seguir o tutorial do Junkware Removal Tool que te passei na resposta anterior e poste o relatório dele em sua próxima resposta.

Olá Marcos
Desculpe, mas o que veio com a instalação foi um Psaf antivirus e um Baidu PC Faster

José Carlos escreveu:Olá Marcos
Desculpe, mas o que veio com a instalação foi um Psaf antivirus e um Baidu PC Faster

Como assim? Era para instalar só o Junkware Removal Tool. Veja que naquele tutorial que lhe passei diz para baixar este programa neste link:
[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]

Depois de baixar o Junkware Removal Tool clique com o botão direito do mouse sobre o arquivo JRT.exe e selecione a opção Executar como administrador.

Quando surgir esta tela abaixo, você deverá pressionar qualquer tecla para a limpeza continuar:


Depois disto o escaneamento e a remoção dos problemas será efetuada automaticamente. Tenha paciência, pois o procedimento pode demorar um pouco, dependendo da quantidade de arquivos que você possua em seu PC.

Assim que o procedimento terminar, um relatório será mostrado e também estará salvo em sua área de trabalho com o nome de JRT.txt

Olá Marcos
Isso foi o relatorio do tutorial
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Home Premium x86
Ran by Jose Carlos on 23/01/2014 at 19:25:27,82
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values




~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CrossriderApp0049010.BHO
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CrossriderApp0049010.BHO.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CrossriderApp0049010.Sandbox
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CrossriderApp0049010.Sandbox.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{11111111-1111-1111-1111-110411901110}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{22222222-2222-2222-2222-220422902210}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{55555555-5555-5555-5555-550455905510}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{66666666-6666-6666-6666-660466906610}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{44444444-4444-4444-4444-440444904410}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\CrossriderApp0049010.BHO
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\CrossriderApp0049010.BHO.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\CrossriderApp0049010.Sandbox
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\CrossriderApp0049010.Sandbox.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3106777
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{55555555-5555-5555-5555-550455905510}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{66666666-6666-6666-6666-660466906610}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\TypeLib\{44444444-4444-4444-4444-440444904410}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110411901110}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_para_musescore_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_para_musescore_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110411901110}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{71e129ff-6c2a-4984-818c-7e2c998b8d99}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{71e129ff-6c2a-4984-818c-7e2c998b8d99}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\savesenselive"
Successfully deleted: [Folder] "C:\Users\Jose Carlos\AppData\Roaming\baidu"
Successfully deleted: [Folder] "C:\Users\Jose Carlos\AppData\Roaming\mysearchdial"
Successfully deleted: [Folder] "C:\Users\Jose Carlos\AppData\Roaming\savesense"
Successfully deleted: [Folder] "C:\Users\Jose Carlos\appdata\local\smartbar"
Successfully deleted: [Folder] "C:\Users\Jose Carlos\appdata\locallow\conduit"
Successfully deleted: [Folder] "C:\Program Files\savesenselive"
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{022C1570-69C7-4396-9E87-83B168B0A06F}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{080FA9B2-E304-424B-98D2-8520DE5E761D}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{097E88A4-1BE0-48F4-A314-F371FCC5D1F6}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{0E519007-3C96-45E9-90FD-2CE0293C68EB}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{14652878-EB76-4A74-8095-E4991D0581E4}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{15D68959-959D-471F-A460-0B885B67403D}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{16C7E0C2-B54F-4DE4-BD64-1E372FFCB127}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{18894AD2-D030-416C-943E-185EEEF4176D}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{1C0FED8F-14BD-45D2-B1B0-79C21B88984C}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{1E8D75CE-B84F-4AF1-A62D-9F3624F515B5}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{24E9268F-A9FF-4B00-B9E6-C3DB4F7A23FF}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{24FCA73D-70AE-4F59-B267-29BEF130D713}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{2D46B244-D78A-42DE-88CE-152541A548DF}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{2E705F02-A42C-488E-BA5A-629E55AD0019}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{3E9B774B-6670-4C66-8C6B-7BFF440C6E80}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{40B9EF62-14B8-41AB-AD9C-5A2D7689AD7A}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{42924D0C-0425-475B-B20C-913C733576B8}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{42B9F472-3D42-43FF-81D7-44A99137CA91}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{4AC9509B-0F8D-4884-8510-C0D0F7E2FBD4}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{52869E0B-BC66-4281-9AC0-B158E7D428D0}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{531DFE84-A326-4C3F-BF4F-0581829E733F}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{54A4868D-4A48-4B9D-8D71-8C75D891C099}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{5A75C788-C03D-44F2-AA2D-2BE74935ACCF}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{5A76C0BB-A042-4D92-B2C2-90A704B85774}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{5A7A28E3-6795-4F7F-AE32-9D9CAF9FB7DC}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{5B416862-3F05-4D79-BE4A-66301646F937}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{5C51686F-BAF3-4526-8AFF-481B69C1A3DD}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{6A6107D9-8168-43FE-8CE4-AEB3E8702EC0}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{6DAC1087-9629-4425-B3FA-F57C2C4AC218}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{6E7E6DEE-6562-4AF3-86B2-AB4AE23F8553}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{70B44D03-D545-487E-AD52-94715E33C407}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{7A86C618-6996-430A-8E7D-2BCD89581847}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{7C204237-E6D9-43EA-A35F-8CB08C7A3AA8}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{7C2AD210-1D4F-4955-8649-7F17678F55DC}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{82538268-331B-4B10-B8F7-44AAB14A704D}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{84FCF817-A643-4227-8D31-7736584E19A5}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{89828DAA-AB5A-4DCA-9361-8CD2CA088534}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{8A2DFD26-9AAC-458B-BEDD-9CA8A4D3E741}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{9297A96A-4504-4DD7-A078-BA5D3814C587}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{9601E460-09C9-4090-8303-228D5CD5BEA8}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{98B06566-DC23-49BF-A0CF-764FBC1FC935}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{98FC1DFB-6226-4CFE-86C3-9E9CECC4A3C2}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{9DC77B05-7231-4CCF-93BD-F01C0AEB0700}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{9E582161-AC5C-4F01-8970-123E008F3BCA}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{A2DE702F-1DEA-41BE-AAF1-99F61DA6AF31}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{A6981C4F-B353-4260-B703-F22A6D4EAEBD}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{B2BAB58A-9D7C-488A-8E3B-EF63B907AE59}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{B3625AD6-71A4-4F2E-BB11-36809A5697AE}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{BB89BEEB-8F8C-4C0A-B7AB-8F286BC4FA1E}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{C2957573-168B-4BA9-93A5-1BB83F1F7032}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{C396C272-AAAE-4EBF-B5C6-779118AD3803}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{C3A1F6D2-ABA4-47A2-903B-85E9AFDA0C08}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{C41D84F0-57DF-47FD-A5CC-F86D43BFD508}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{C4A8196A-CCDE-45D1-8CA9-EBA69BC278A1}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{CCFB5746-5BD7-4826-8915-807744784F89}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{D11598EC-EA7F-4A65-B4E1-2589EB6B7997}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{DC6DE001-3AA2-497A-9550-B1D386DDDDF4}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{E065CD44-3255-456C-8123-ECEEB35672EB}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{E9501376-3F73-4303-9A71-15C8931DFC89}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{EED41393-7C78-4ED1-B781-405CBF014880}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{EF36904D-CC39-4135-A102-F50C0A9B7E4D}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{F0C90546-3908-4DB6-9AE8-AA04951839FE}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{F30544EC-C9A9-4D0C-B7FC-BBA564E9B166}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{FA7ECCCE-E120-4F47-A079-F4138EB56254}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{FB030A35-34ED-422E-8EE8-B80A8827C26F}
Successfully deleted: [Empty Folder] C:\Users\Jose Carlos\appdata\local\{FF58EC3C-0457-4BD7-84DE-2A621F04CC9E}
Successfully deleted: [Folder] "C:\ProgramData\ask"



~~~ FireFox

Failed to delete: [File] "C:\Program Files\Mozilla Firefox\searchplugins\babylon.xml"
Successfully deleted: [File] C:\Users\Jose Carlos\AppData\Roaming\mozilla\firefox\profiles\dgi2fltu.default-1352208378139\user.js
Successfully deleted: [File] C:\Users\Jose Carlos\AppData\Roaming\mozilla\firefox\profiles\dgi2fltu.default-1352208378139\bprotector_extensions.sqlite
Successfully deleted: [File] C:\Users\Jose Carlos\AppData\Roaming\mozilla\firefox\profiles\dgi2fltu.default-1352208378139\searchplugins\askcom.xml
Successfully deleted: [File] C:\Users\Jose Carlos\AppData\Roaming\mozilla\firefox\profiles\dgi2fltu.default-1352208378139\searchplugins\babylon1.xml
Successfully deleted: [File] C:\Users\Jose Carlos\AppData\Roaming\mozilla\firefox\profiles\dgi2fltu.default-1352208378139\searchplugins\mysearchdial.xml
Successfully deleted: [Folder] C:\Users\Jose Carlos\AppData\Roaming\mozilla\firefox\profiles\dgi2fltu.default-1352208378139\extensions\7ff584eb-e54c-4c25-92b1-0b16f66d6752@5724dab3-50f4-4dee-85c3-3e3ec8e28f73.com
Successfully deleted: [Folder] C:\Users\Jose Carlos\AppData\Roaming\mozilla\firefox\profiles\dgi2fltu.default-1352208378139\extensions\{ad9a41d2-9a49-4fa6-a79e-71a0785364c8}
Successfully deleted the following from C:\Users\Jose Carlos\AppData\Roaming\mozilla\firefox\profiles\dgi2fltu.default-1352208378139\prefs.js

user_pref("browser.search.defaultenginename", "Mysearchdial");
user_pref("extensions.asktb.ff-original-keyword-url", "");
Emptied folder: C:\Users\Jose Carlos\AppData\Roaming\mozilla\firefox\profiles\dgi2fltu.default-1352208378139\minidumps [224 files]



~~~ Chrome

Successfully deleted: [Folder] C:\Users\Jose Carlos\appdata\local\Google\Chrome\User Data\Default\Extensions\pflphaooapbgpeakohlggbpidpppgdff
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 23/01/2014 at 19:35:05,43
Computer was rebooted
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vários problemas foram removidos.
____________________________________________________________________

  Baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] e salve-o no Desktop (Área de Trabalho)

*Salve qualquer trabalho aberto e feche o seu navegador

*Execute-o, clique [Examinar] e aguarde o término

*Clique [Limpar] e aguarde o término

*Caso seja solicitada a reinicialização do PC, clique [OK] para reiniciar.

*Poste em sua próxima resposta o relatório dele que estará em C:\AdwCleaner\AdwCleaner[S0].txt

MARCOS, Processo finalizado com sucesso. 
Obrigado pela Força

  Fico feliz que o problema tenha sido resolvido.

Só para finalizar faça estes últimos procedimentos, por gentileza:

Instale o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (caso já tenha ele, não precisa instalar de novo).

Abra o Ccleaner > clique no botão Limpeza > clique na opção Executar Limpeza. Isto é demonstrado na imagem abaixo:


Confirme a operação acima clicando no botão OK. Aguarde a conclusão do procedimento.

Depois disto, clique no botão botão Registro > Procurar Erros > Corrigir erro(s) selecionado(s) > neste momento você poderá optar por fazer uma cópia das alterações que serão feitas no registro (por motivos de segurança), escolha a opção que desejar (sim ou não) > e confirme a limpeza clicando no botão Corrigir todos os erros selecionados > clique no botão Fechar (ou OK):

__________________________________________________________

Depois disto siga também as dicas deste tutorial abaixo:

[Tens de ter uma conta e sessão iniciada para poderes visualizar este link]
___________________________________

 Para remover os programas usados na limpeza deste PC e criar um novo ponto de restauração seguro e sem problemas, baixe o [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] (...de Xplode) e salve no Desktop (Área de Trabalho)

*Depois disto é só executá-lo, deixar selecionadas as opções  Remove disinfection tools e Purge system restore

[Tens de ter uma conta e sessão iniciada para poderes visualizar esta imagem]

*Clique em [Run]

Depois de executar o Delfix conforme descrito acima, é só deletar o DelFix e o arquivo C:\DelFix.txt

   Foi um prazer ajudar, conte sempre conosco!

CASO RESOLVIDO

Caso o autor do tópico necessite, o mesmo será reaberto, para isso deverá entrar em contato com um dos membros da [Tens de ter uma conta e sessão iniciada para poderes visualizar este link] solicitando o desbloqueio.